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INFINITI of Thousand Oaks

(359 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
New (877) 613-5486 (877) 613-5486
Used (866) 440-4808 (866) 440-4808
Service (866) 749-4853 (866) 749-4853

Reviews

(359 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Thousand Oaks from DealerRater.

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Great service from Alba, clean comfortable environment &

Great service from Alba, clean comfortable environment & everyone is friendly & helpfull and overall an pleasant experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

When I need service I always count on Alba for great

When I need service I always count on Alba for great service for my cars. She takes care of me with communication and service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Thanks to Infiniti all dealerships people working there

Thanks to Infiniti all dealerships people working there and being so nice to us especially Mr Brien Berstien

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I love love this store!

I love love this store!!! employees are super helpful and friendly. The new building is beautiful, it’s very modern.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Fast, timely, professional service.

Fast, timely, professional service. By far one of my best experiences at a dealership there’s guys will not fail you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

⭐️⭐️⭐️⭐️⭐️🤙absolutely!

⭐️⭐️⭐️⭐️⭐️🤙absolutely!! Customer service, techs, waiting area n all! From the lstaff n all the techs were so friendly n helpful.very comfortable waiting area with snacks n large screens.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Everyone here is so professional, attentive, friendly,

Everyone here is so professional, attentive, friendly, and knowledgeable about my vehicle. Always on top of the services I need and very accommodating to my personal schedule. It’s the best place to service your vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Alba Ramirez, is a wonderful service representative.

Alba Ramirez, is a wonderful service representative. The service you receive at the dealership is just as important or if not more important. As the performance of your car, you can love the car. But if the service is bad, you don't buy the car again. Alba and your service crew.Are just wonderful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Fabian was extremely knowledgeable and helpful.

Fabian was extremely knowledgeable and helpful. Should I ever require service in the future he will be my go-to.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I really enjoyed my encounter with the service department

I really enjoyed my encounter with the service department at Infiniti of Thousand Oaks. I was well informed, and they took the time to explain things to me. Overall, they're very friendly and knowledgeable. Great customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.