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Alexander Ford

(84 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:00am–5:30pm 8:00am–5:00pm
Tuesday 8:00am–5:30pm 8:00am–5:00pm
Wednesday 8:00am–5:30pm 8:00am–5:00pm
Thursday 8:00am–5:30pm 8:00am–5:00pm
Friday 8:00am–5:30pm 8:00am–5:00pm
Saturday 8:00am–5:00pm Closed
Sunday Closed Closed

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New (256) 251-5074 (256) 251-5074
Used (256) 849-2571 (256) 849-2571
Service (256) 660-3773 (256) 660-3773

Inventory

See all 113 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2013.
Welcome to Alexander Ford! Located in Boaz AL Alexander Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom you will know our commitment to Customer Service is second to none. We strive to make your experience with Alexander Ford a good one for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned Ford you have come to the right place. Call for your No-Obligation Internet Price Quote from our Internet Department.
Where Customer Satisifaction is Job 1!

Service center

Phone number (256) 660-3773

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(84 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Alexander Ford from DealerRater.

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This dealership was very friendly and helpful.

This dealership was very friendly and helpful. We felt they were truly interested in our business and made us feel comfortable without feeling pressured.

This dealership was very friendly and helpful.

This dealership was very friendly and helpful. We felt they were truly interested in our business and made us feel comfortable without feeling pressured.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Gave me a car to use while mine was being serviced due to

Gave me a car to use while mine was being serviced due to a recall ????????????

Gave me a car to use while mine was being serviced due to

Gave me a car to use while mine was being serviced due to a recall ????????????

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Service was fast, courteous, and they called me as I was

Service was fast, courteous, and they called me as I was finishing lunch across the street. Perfect.

Service was fast, courteous, and they called me as I was

Service was fast, courteous, and they called me as I was finishing lunch across the street. Perfect.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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My Bronco stayed next to service entrance all day with

My Bronco stayed next to service entrance all day with keys being placed in drop box at 7 am. Apparently they lost my keys and didn't realize until I called at 4pm to ask when it was ready. I also had coupon for the works and was charged differently. I had coupon in the seat. I even asked Jessica was my price w the coupon and she said yes, plus tax. My total was $73.88 plus tax. Not $69.95 plus tax.

My Bronco stayed next to service entrance all day with

My Bronco stayed next to service entrance all day with keys being placed in drop box at 7 am. Apparently they lost my keys and didn't realize until I called at 4pm to ask when it was ready. I also had coupon for the works and was charged differently. I had coupon in the seat. I even asked Jessica was my price w the coupon and she said yes, plus tax. My total was $73.88 plus tax. Not $69.95 plus tax.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Very nice,completed work in the time they said they would

Very nice,completed work in the time they said they would and did a good job.

Very nice,completed work in the time they said they would

Very nice,completed work in the time they said they would and did a good job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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I recently purchased a used vehicle from them and was

I recently purchased a used vehicle from them and was told it had been inspected and had no issues. I took the truck to have the front end aligned a week later and find out that the tie rod end link is bad. It wasnt something you could miss if you looked at the front end of the truck. They did change the fuel filter for me and was quick.

I recently purchased a used vehicle from them and was

I recently purchased a used vehicle from them and was told it had been inspected and had no issues. I took the truck to have the front end aligned a week later and find out that the tie rod end link is bad. It wasnt something you could miss if you looked at the front end of the truck. They did change the fuel filter for me and was quick.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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I had a great experience at this dealership.

I had a great experience at this dealership. Great service, friendly employees and extremely fair prices.

I had a great experience at this dealership.

I had a great experience at this dealership. Great service, friendly employees and extremely fair prices.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Very helpful & knowledgeable about the problems i was

Very helpful & knowledgeable about the problems i was having with my car! Shout to Jessica for being so kind & patient with me & all my questions!

Very helpful & knowledgeable about the problems i was

Very helpful & knowledgeable about the problems i was having with my car! Shout to Jessica for being so kind & patient with me & all my questions!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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He's always helpful and professional.

He's always helpful and professional. We love Terry and appreciate everything he does for us. He is one of the reasons we wouldn't go anywhere else.

He's always helpful and professional.

He's always helpful and professional. We love Terry and appreciate everything he does for us. He is one of the reasons we wouldn't go anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Scheduled oil change.

Scheduled oil change. Very efficient. I schedule my maintenance. I wait while it is done. I'm happy with the set up. Terry tells me if I need to have anything else done.

Scheduled oil change.

Scheduled oil change. Very efficient. I schedule my maintenance. I wait while it is done. I'm happy with the set up. Terry tells me if I need to have anything else done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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See all 84 reviews