Skip to main content

Alexander Ford

(270 reviews)
Visit Alexander Ford
Sales hours: 8:00am to 5:30pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–5:30pm 8:00am–5:00pm
Tuesday 8:00am–5:30pm 8:00am–5:00pm
Wednesday 8:00am–5:30pm 8:00am–5:00pm
Thursday 8:00am–5:30pm 8:00am–5:00pm
Friday 8:00am–5:30pm 8:00am–5:00pm
Saturday 8:00am–5:00pm Closed
Sunday Closed Closed

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice and Terms and Conditions . Consent is not required to purchase goods and services.

New (256) 251-5074 (256) 251-5074
Used (256) 849-2571 (256) 849-2571
Service (256) 660-3773 (256) 660-3773

Inventory

See all 80 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2013.
Welcome to Alexander Ford! Located in Boaz AL Alexander Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom you will know our commitment to Customer Service is second to none. We strive to make your experience with Alexander Ford a good one for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned Ford you have come to the right place. Call for your No-Obligation Internet Price Quote from our Internet Department.
Where Customer Satisifaction is Job 1!

Service center

Phone number (256) 660-3773

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(270 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Alexander Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Always a great experience Terry an all his coworkers are good people I leave with a smile each time I go

Always a great experience Terry an all his coworkers are good people I leave with a smile each time I go

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Always a pleasure to do business with Alexander Ford great people great service never a long wait

Always a pleasure to do business with Alexander Ford great people great service never a long wait

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

People are always friendly and helpful. They always check for Ford bulletins in case there are any problems that need fixing.

People are always friendly and helpful. They always check for Ford bulletins in case there are any problems that need fixing.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Always very polite and they get us in for service very quickly. I always love seeing Warren Reed.

Always very polite and they get us in for service very quickly. I always love seeing Warren Reed.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

I had my recall issues taken care of. I was scheduled to go in on a Wednesday morning and I forgot so I called and apologized and she was very nice and rescheduled me. She's also very friendly.

I had my recall issues taken care of. I was scheduled to go in on a Wednesday morning and I forgot so I called and apologized and she was very nice and rescheduled me. She's also very friendly.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

I had an issue with my windshield wipers and had to have the switch replaced. They replaced it and $425 later I was out.

I had an issue with my windshield wipers and had to have the switch replaced. They replaced it and $425 later I was out.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Wow, was all I can say about Chris Brannon, at Alexzander Ford! He’s always been so nice and helpful, even though we did not buy our Ford we’re driving now because, at the time I wanted the Spursgreen and wasn’t settling for anything but that. We did get the F250 my husband is driving now from there. The level of service was fantastic. Chris new I wanted the Wild Green in the Ford Expedition Max. With the king each. But they where hard to find. And after calling Ford customer service Found out that they would not be offering any greens even in the 2027. So then I sit out to find the next color I might love which out of all the choices for me that they offered in the expedition Max with the king Ranch was the dark matter Gray still really having to wrap my head around that color, but that was the only one that was good for me and my husband and when I couldn’t find that combination anywhere in the max, Chris suggested that maybe we order one, but he did get that for me! But everyone we have ever dealt with over there has been extremely helpful and enough. And we can’t say enough about the service department. Terry has always such good care of us even though my 2019 Ford expedition max did not come from there. We will continue to support them every time we need a vehicle if they are there.

Wow, was all I can say about Chris Brannon, at Alexzander Ford! He’s always been so nice and helpful, even though we did not buy our Ford we’re driving now because, at the time I wanted the Spursgreen and wasn’t settling for anything but that. We did get the F250 my husband is driving now from there. The level of service was fantastic. Chris new I wanted the Wild Green in the Ford Expedition Max. With the king each. But they where hard to find. And after calling Ford customer service Found out that they would not be offering any greens even in the 2027. So then I sit out to find the next color I might love which out of all the choices for me that they offered in the expedition Max with the king Ranch was the dark matter Gray still really having to wrap my head around that color, but that was the only one that was good for me and my husband and when I couldn’t find that combination anywhere in the max, Chris suggested that maybe we order one, but he did get that for me! But everyone we have ever dealt with over there has been extremely helpful and enough. And we can’t say enough about the service department. Terry has always such good care of us even though my 2019 Ford expedition max did not come from there. We will continue to support them every time we need a vehicle if they are there.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Small dealer great service No Serviced my Escape and met or exceeded all my expectations. I will return when I need repairs or service

Small dealer great service No Serviced my Escape and met or exceeded all my expectations. I will return when I need repairs or service

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Family business. Long time in business. Trustworthy. Reliable. Easy to do business with them. Had another great experience with them.

Family business. Long time in business. Trustworthy. Reliable. Easy to do business with them. Had another great experience with them.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Very good customer service, and sweet people and does very good work on your vehicles

Very good customer service, and sweet people and does very good work on your vehicles

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review
See all 270 reviews

Related searches near you