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Chestatee Ford

(132 reviews)
2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award

Reviews

(132 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chestatee Ford from DealerRater.

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My wife and I had a great experience at Chestatee Ford.

My wife and I had a great experience at Chestatee Ford. My wife hates the car buying process. She gets anxiety when a salesman comes to greet her. This experience was different. We were greeted by Sawyer Huffstetler. He was very friendly. He asked what we were looking for (Ford Bronco), and took us to look at the inventory. He showed us a few Outer Banks models and we started looking at color. We were looking for a Raptor or a Badlands package. They had neither in stock so we went in the office. Sawyer was able to find two Badlands in the two colors we were narrowed down to. Once we settled on the color, Sawyer was able to have the bronco brought in the day. We wrapped up the paperwork two days later (my daughter was buying a house at the same time so we were distracted a bit). We had retractable running boards installed the next week, and Sawyer came to our house, picked up the car one night after work, and dropped it off at the aftermarket shop the next day on his way to work (behind the dealership) and brought it back the next evening after work. He went the EXTRA mile for us. He was an amazing young man.

My wife and I had a great experience at Chestatee Ford.

My wife and I had a great experience at Chestatee Ford. My wife hates the car buying process. She gets anxiety when a salesman comes to greet her. This experience was different. We were greeted by Sawyer Huffstetler. He was very friendly. He asked what we were looking for (Ford Bronco), and took us to look at the inventory. He showed us a few Outer Banks models and we started looking at color. We were looking for a Raptor or a Badlands package. They had neither in stock so we went in the office. Sawyer was able to find two Badlands in the two colors we were narrowed down to. Once we settled on the color, Sawyer was able to have the bronco brought in the day. We wrapped up the paperwork two days later (my daughter was buying a house at the same time so we were distracted a bit). We had retractable running boards installed the next week, and Sawyer came to our house, picked up the car one night after work, and dropped it off at the aftermarket shop the next day on his way to work (behind the dealership) and brought it back the next evening after work. He went the EXTRA mile for us. He was an amazing young man.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Josh Harper and Sawyer were absolutely amazing to work

Josh Harper and Sawyer were absolutely amazing to work with. I felt very comfortable working with him and no question was a dumb one. Very professional and knowledgeable. I would definitely recommend a friend to them.

Josh Harper and Sawyer were absolutely amazing to work

Josh Harper and Sawyer were absolutely amazing to work with. I felt very comfortable working with him and no question was a dumb one. Very professional and knowledgeable. I would definitely recommend a friend to them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Christine, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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This is the 5th vehicle I have purchased from Chestatee

This is the 5th vehicle I have purchased from Chestatee ford in the last 5 years and they have been great to me each time.

This is the 5th vehicle I have purchased from Chestatee

This is the 5th vehicle I have purchased from Chestatee ford in the last 5 years and they have been great to me each time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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Great experience in purchasing new vehicle.

Great experience in purchasing new vehicle. Sales, finance, and management were top notch interested in my needs and not wasting time. Will definitely go there for future purchases. The hour and a half drive was well worth the effort.

Great experience in purchasing new vehicle.

Great experience in purchasing new vehicle. Sales, finance, and management were top notch interested in my needs and not wasting time. Will definitely go there for future purchases. The hour and a half drive was well worth the effort.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you again for choosing Chestatee Ford, and we hope to see you again soon!

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The sales person was very helpful and returned all calls

The sales person was very helpful and returned all calls which made the transaction very enjoyable. A pleasant and knowledgeable staff. Helpful, knowledgeable and energetic describes response from staff at Chestatee Ford.

The sales person was very helpful and returned all calls

The sales person was very helpful and returned all calls which made the transaction very enjoyable. A pleasant and knowledgeable staff. Helpful, knowledgeable and energetic describes response from staff at Chestatee Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

James Crawley, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

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I was able to work the enitre deal over the phone, which

I was able to work the enitre deal over the phone, which worked perfect for my schedule.

I was able to work the enitre deal over the phone, which

I was able to work the enitre deal over the phone, which worked perfect for my schedule.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

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Bought 4 vehicles from these guys and it is simple and

Bought 4 vehicles from these guys and it is simple and easy no pressure no hassle just great people to work with!

Bought 4 vehicles from these guys and it is simple and

Bought 4 vehicles from these guys and it is simple and easy no pressure no hassle just great people to work with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Michael, we appreciate your feedback! Safe travels!

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Friendly, informative without any pressure whatsoever.

Friendly, informative without any pressure whatsoever. Patient with questions and any issues that might come up.

Friendly, informative without any pressure whatsoever.

Friendly, informative without any pressure whatsoever. Patient with questions and any issues that might come up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Raymond, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Purchased 2024 Ford F-250

Purchased 2024 Ford F-250 from Chestatee Ford. Great dealership and easy purchase process. Salesman for this truck purchase was Brent Escoe. Keith Dodson (General Sales Manager) and Mark Nestler (Finance Mgr) also standout for their support from start to finish with this current truck purchase.

Purchased 2024 Ford F-250

Purchased 2024 Ford F-250 from Chestatee Ford. Great dealership and easy purchase process. Salesman for this truck purchase was Brent Escoe. Keith Dodson (General Sales Manager) and Mark Nestler (Finance Mgr) also standout for their support from start to finish with this current truck purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I was very pleased with the overall buying experience

I was very pleased with the overall buying experience with Chestatee Ford. They went out of their way and bent over backwards to answer my questions, and to address my concerns. Brad and Sawyer were both very helpful, informative, and gracious in addressing my concerns. I know they would go the extra mile to help anyone else that would deal with them. Thanks guys I love my truck. It was everything that you represented it to be to me. Neal Walker Taylorsville NC

I was very pleased with the overall buying experience

I was very pleased with the overall buying experience with Chestatee Ford. They went out of their way and bent over backwards to answer my questions, and to address my concerns. Brad and Sawyer were both very helpful, informative, and gracious in addressing my concerns. I know they would go the extra mile to help anyone else that would deal with them. Thanks guys I love my truck. It was everything that you represented it to be to me. Neal Walker Taylorsville NC

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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