Reviews
I would never recommend this dealership. The day of...
I would never recommend this dealership. The day of purchase everyone seemed nice but at the same time I felt rushed & because they did not have the car I wanted in my price range I feel like I settled for a car I really wasn't crazy about. Buying a car is a huge decision, I take responsibility in that decision but if I hadn't of felt rushed maybe I would've made the best decision for me. The next day after purchase, less than 24 hrs, my husband called the dealership to see if I could bring the car back & he explained how I was feeling & was told he'd get a call back which he finally got a call back toward the end of the day. They would not let me bring the car back. The contract does say the contract can be canceled if the stellar agrees & they refused. I understand the agreement & all but they could have had a heart & they did not because they don't care about customer service or people's lives & big decisions people make. They only care about the sale. They say they are customer friendly but this is so not true. So now I'm stuck with a car I don't want & there's nothing I can do about it. Just because they didn't have a heart. And they broke mine. Terrible terrible experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience —
- Does not recommend this dealer
- Shopped for a new car
Ram 2500 4x4
I was in the market for a new truck. I've seen commercials on tv and heard them on the radio too. So i decided to look them up. I found the truck I've been looking for. I made them an offer online and the sales staff was quick to respond. We made a deal and I took a trip (50 miles or so) to the dealership. Now I'm driving my new Ram and I'm very happy with it. Thanks Dan, Bobby & Mark
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Joey, Thanks for the great review! We appreciate you choosing us to be the one to sell you your beautiful new Ram! Please call or email with any questions or issues!
The only place I will ever buy a vehicle...
As a first time car buyer, I think I was spoiled with the treatment at Lake Keowee. I placed an internet inquiry regarding an SUV that was a recent trade. I received a call a few hours later and agreed to a test drive. As soon as I got to the lot, I was greeted (but not in the that intimidating way like at other dealerships) with a smile. Without wasting anytime, Bobby, the Internet Director, showed me the vehicle, and we hopped in for a test drive. There was no pressure, no sugar coating, just a straight forward approach to all of the features, the car history, everything. I knew the vehicle was for me, and without any pressure or haggling, or sales tactics, we were able to agree on a fair price without wasting any time. Once the price was set, Joshua, the Finance Manager, made the process a breeze. Signing papers, transfer of title - the whole nine yards. As a female buying a car, I felt comfortable, in control, and taken care of...if and when I buy another car, it will be from Lake Keowee.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sarah, Thanks so much for the kind words! It was an absolute pleasure working with you, and we are very glad to hear you're enjoying your new SUV! Please be sure to call or email with any questions or concerns!
JEEP!!!
Excellent experience, staff was intelligent and honest. First time I have ever bought a car from a dealership and we drove an hour to get there. The owner even came out shook my hand and thanked me for being a customer. I will be buying all my cars from lake keowe dodge.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bryce, We are glad to hear you had a great experience! We certainly appreciate your business, and that you drove all the way from big Greenville past all those other dealers to little tiny Seneca to buy your Jeep! Please don't hesitate to call or email with any questions or issues!
Mrs. Patricia Jakubowski
Bobby is a very good kind person who helped us purchase the car I really wanted. He took his time, there was no pressure to buy. We did buy as he really helped us find what worked and we wanted. (he kept bringing cars we would ask to see and telling us all about them. He is really good and like I said no pressure which means a lot to me. Thank you Bobby for all you're helping and the running you did for us and not once losing patience with us..
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Pattie, Thanks so much for the kind words and your business! It was a pleasure to work with the two of you! Nothing makes us happier than a happy customer. Please let us know immediately if you have any questions or issues! Thank you!
AWESOME TRANSACTION
We set out to buy a Ram truck locally and none of the dealers here in Brevard County Florida would have anything to do with us. we started searching on line and found Bobby at Lake Keowee Dodge. He was AWESOME!!! The transaction was smooth and was exactly what we were looking for at the price we were able to pay. Everyone there made us feel welcome! the 9 hour drive was well worth it and they gave us a great deal on our trade. We would definitely recommend and shop with them again. GREAT DEALERSHIP!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bill, Thanks so much for the kind words. We couldn't have asked for a better customer. You and Cindy were a pleasure to work with, and we are extremely happy that you chose US to come see, 9 hours away. Please let us know if you need anything at all.
Definitely worth the visit!
Great prices with friendly and non pushy sales people! Although we were unable to make a deal happen we were treated with dignity and respect 100% of the way. In would definitely recommend a visit to Lake Keowee Dodge!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thanks so much for the kind words! We appreciate you giving us the chance to work with you and your family! We hope to see you and yours again sometime in the near future!
Awesome, friendly.had a great experice. And i do say if...
Awesome, friendly.had a great experice. And i do say if someone wants an awrsome place to buy a car, here is one to go to
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly Staff
A wonderful dealership. They have a huge selection and due to volume they have the lowest possible prices, that I have found. The satff did work hard to put me in the vehicle I wanted; i.e. giving me more for my trade than book value. I recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks, Mike! We are always happy to hear that we've exceeded your expectations. Please do not hesitate to call or email with any questions or issues!
Great car dealer
Great dealer to work with. Best price and sales service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Frank, We sincerely appreciate your business and hope that you love your new vehicle!
