Crain Kia of Sherwood

Seriously, No Problems and no Pressure ever when I go in to get my oil changed. It's always quick and painless. I can't think of a reason I'd go anywhere else.

I'd say this is the most convenient Kia dealership and is primarily why I chose to move my service business here. I also have been pleasantly surprised by the level of customer service and the ease of the service/maintenance of my vehicle. I get in and out pretty quickly and there are never any surprises, like additional hidden fees/costs or anything like that.

My Kia is still under warranty and I could visit any local Kia dealership but I choose to come here even though it's a bit out of the way for me. Actually, I live about halfway in between the other dealership in Little rock and this one and I've been more than satisfied with the level of professionalism, courtesy and ease here at Crain Kia. They let me know up front about what they are doing and what my next maintenance visit will entail and go over all the details as if I was a "paying" customer. I suppose I am a "paying" customer since i purchased my vehicle new and the warranty is part of the price of the vehicle, but either way, they do such a great job and ease my concerns and tolerate my obsessive questions and my "need to know everything" attitude that I'll continue to come here even after I'm out of warranty. Great job guys! Thanks for tolerating my OCD!

I bought my car here about a year ago and continue to come here for service. It just makes sense to me to keep my maintenance business here since I bought it here and will eventually trade it back in here on a new one in a few more years. I travel a lot and put a lot of miles on my vehicle so I trade in every 3-4 years. I feel like I'd get a better trade in value on a vehicle that I purchased and maintained and traded back at the same dealership. It's not rocket science, it's common sense.

I seriously love that I can make my service appointments online. I don't' have to call to check their schedule or availability. I just schedule it all online and it makes things so much easier for me. I'm always in a rush and this cuts down on wait time which is important to me. Great place, great people!

I tried some other places to get my oil changed and figured out that they really don't do the $19.99 oil changes like they advertise. If you need synthetic oil or anything else at all they pack on the charges. Almost $100+ later I'd leave there really upset...so I started going back to the dealership where they do the work correctly the first time and are always upfront about all of the work they are doing. I'm super happy here at Crain Kia and will always come back.

What a great time I had buying my 3rd kia from these guys! The delivered on everything promised, even sent me cookies a few days after I bought! Thanks Tory and the crew!

I bought my first Kia Forte in 2011. This was the first new car I bought, good quality sales and service. I will recommend Crain to others. And hope to continue doing business with them.

Fast and easy got a great intrest rate and nobody could beat there price

I went in for an oil change and walked out with a new 2015 Kia Soul, all because of the friendly, courteous, informative salesman Jerry Smart. Not only did he find me the perfect automobile, he and his lovely wife drove to Conway and picked it up and delivered it to me personally. I hope he is still there in 3 years when I will purchase my next one. Thank you Jerry...