Reviews
High quality professional people, service is trustworthy
High quality professional people, service is trustworthy and reliable. Good place to trade or purchase vehicles
High quality professional people, service is trustworthy
High quality professional people, service is trustworthy and reliable. Good place to trade or purchase vehicles
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We truly appreciate your positive feedback about our team and the trustworthy service at Greg Lair Buick GMC. We’re glad to hear you had a great experience with us. Best, The Greg Lair Buick GMC Team
We had a great experience purchasing our new vehicle.
We had a great experience purchasing our new vehicle. Brett was an awesome sales person. He explained and made it easy to understand all the new equipment this vehicle has to offer. William made the buying process quick and easy. Briton was the one who initially helped us out the first night and he was great to work with. All in all, all three guys did a great job.
We had a great experience purchasing our new vehicle.
We had a great experience purchasing our new vehicle. Brett was an awesome sales person. He explained and made it easy to understand all the new equipment this vehicle has to offer. William made the buying process quick and easy. Briton was the one who initially helped us out the first night and he was great to work with. All in all, all three guys did a great job.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Steve & Jamie, thank you for sharing your wonderful experience at Greg Lair Buick GMC! We’re pleased to hear that Brett, William, and Briton made your vehicle purchase enjoyable and straightforward. Our team appreciates your kind words and hopes you love your new vehicle. We look forward to seeing you again soon! Best, The Greg Lair Buick GMC Team
I made 3 trips in one day to get my car fixed.
I made 3 trips in one day to get my car fixed. I got my oil changed, tires rotated, and was told I had to submit pictures in order to get my windshield chips fixed. Next I was told to come back there because they had to take the pictures. I noticed after I had driven home again that my tire pressure was not showing up. I went back for a third time to get those reprogrammed. It was ridiculous and unprofessional.
I made 3 trips in one day to get my car fixed.
I made 3 trips in one day to get my car fixed. I got my oil changed, tires rotated, and was told I had to submit pictures in order to get my windshield chips fixed. Next I was told to come back there because they had to take the pictures. I noticed after I had driven home again that my tire pressure was not showing up. I went back for a third time to get those reprogrammed. It was ridiculous and unprofessional.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Kimberley - We sincerely apologize for the time and multiple trips that it took to get everything resolved. I can speak to the windshield coverage - we have multiple policies in effect with multiple companies, and the claims process is different for each one. I can only assume they gave instructions for the incorrect company, not the one your policy is with. If you have MasterTech coverage, we can make the claim. If your coverage is with Crystal Fusion, claims are handled by the customer. I can give Service some guidance to hopefully help direct customers better in the future. Again, I know your time is valuable, so we do apologize for the time that was taken from your day. Blake Moore General Sales Manager Greg Lair GMC
Excellent timely well done friendly look up questions I
Excellent timely well done friendly look up questions I had pickup returned clean seat not repositioned
Excellent timely well done friendly look up questions I
Excellent timely well done friendly look up questions I had pickup returned clean seat not repositioned
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! We appreciate your kind words about our timely service and friendly staff at Greg Lair Buick GMC. We're glad to hear you had a positive experience with your pickup and return. If you have any other questions or need assistance in the future, feel free to reach out. We look forward to seeing you again! Best, The Greg Lair Buick GMC Team
They always take care of business and any issues with the
They always take care of business and any issues with the vehicles. Good service. Helpful
They always take care of business and any issues with the
They always take care of business and any issues with the vehicles. Good service. Helpful
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Liz! We’re thrilled to hear that you’ve had a positive experience with our service at Greg Lair Buick GMC. It’s our goal to take care of our customers and their vehicles, and we appreciate your kind words. Looking forward to assisting you again in the future! Best, The Greg Lair Buick GMC Team
Great service at a reasonable price every time!
Great service at a reasonable price every time! All employees I have dealt with have been friendly and helpful.
Great service at a reasonable price every time!
Great service at a reasonable price every time! All employees I have dealt with have been friendly and helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re thrilled to hear that you consistently receive great service at a reasonable price and that our employees have been friendly and helpful. We appreciate your support and look forward to assisting you again in the future! Best, The Greg Lair Buick GMC Team
Absolutely great place to do business, very personal
Absolutely great place to do business, very personal experience! Recommend going to Greg Lair for your next vehicle purchase!
Absolutely great place to do business, very personal
Absolutely great place to do business, very personal experience! Recommend going to Greg Lair for your next vehicle purchase!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We truly appreciate your kind words about your experience at Greg Lair Buick GMC. It's always our goal to provide a personal touch to every interaction. Our team looks forward to assisting you with your next vehicle purchase! Best, The Greg Lair Buick GMC Team
Great service!
Great service! I came in desperate for an oil change since an unexpected trip came up on my radar. He was able to get me in ASAP and I was out in about an hour. Great service and great job, Terry! Thanks so much
Great service!
Great service! I came in desperate for an oil change since an unexpected trip came up on my radar. He was able to get me in ASAP and I was out in about an hour. Great service and great job, Terry! Thanks so much
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Loriann I did read the contents of the review, but we only received an overall 1 star rating? Just making sure we exceeded your expectations, and that you had a 5-star experience? If so, do you mind updating your review to a 5-star review? Thank you! Blake Moore - General Sales Manager
Thank you! We appreciate that very much. Let us know how we can serve you in the future. And remember - if you know anyone looking for a vehicle, if you make sure they mention that you sent them at the beginning of the car buying process, you can get a $500 referral check if they buy! We love referrals! Blessings! Blake Moore General Sales Manager Greg Lair GMC 806-324-0700
I don't know why the 1 star (I thought I clicked the 5 star) but I'm looking to see if I can change it to 5 stars right now. So sorry about that!
Ok, I've got it changed. Thanks for bringing that to my attention because I definitely did NOT mean to do only 1 star!! Your service department has done a great job for me!
Always friendly and accommodating.
Always friendly and accommodating. My wife’s oil change did take well over 2 hours. Disappointed in that
Always friendly and accommodating.
Always friendly and accommodating. My wife’s oil change did take well over 2 hours. Disappointed in that
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Zurick, thank you for your feedback regarding your experience at Greg Lair Buick GMC. We’re glad to hear that you found our team friendly and accommodating. However, we understand your disappointment with the oil change timing. Our team appreciates your input and will work to improve in this area. Please feel free to reach out to us directly if you have any further concerns or suggestions. We hope to see you and your wife again soon! Best, The Greg Lair Buick GMC Team
It was a peaceful and a pleasant atmosphere.
It was a peaceful and a pleasant atmosphere. The staff were friendly and pleasant to hang out with. Making the deal was pretty straight forward and uncomplicated.
It was a peaceful and a pleasant atmosphere.
It was a peaceful and a pleasant atmosphere. The staff were friendly and pleasant to hang out with. Making the deal was pretty straight forward and uncomplicated.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We’re thrilled to hear that you had a peaceful and pleasant experience at Greg Lair Buick GMC. Our team takes pride in providing a friendly atmosphere and straightforward deals. We appreciate your feedback and look forward to seeing you again soon! Best, The Greg Lair Buick GMC Team