Reviews
Greg Lair GMC is absolutely fantastic! Everyone is very helpful and kind. JP Gwinn was our salesman. He is very knowledgeable on all aspects of the vehicles. He has a wonderful personality, which made our experience so much better than just buying a car.
Greg Lair GMC is absolutely fantastic! Everyone is very helpful and kind. JP Gwinn was our salesman. He is very knowledgeable on all aspects of the vehicles. He has a wonderful personality, which made our experience so much better than just buying a car.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review, Miki! We’re thrilled to hear that you had a fantastic experience at Greg Lair Buick GMC and that JP made such a positive impression on you. His knowledge and personality truly shine through in our customer interactions. Your kind words are appreciated, and we hope to see you again for your future vehicle needs! Best, The Greg Lair Buick GMC Team
Good experience, Good at explaining options in buying on different vehicles and fast on getting everything done.
Good experience, Good at explaining options in buying on different vehicles and fast on getting everything done.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words, Hesseja! We’re happy to hear that you had a good experience at Greg Lair Buick GMC and that our team was able to effectively explain your options and expedite the process. Your feedback is appreciated, and we look forward to assisting you again in the future! Best, The Greg Lair Buick GMC Team
Great, friendly staff and pleased to be buying my second Acadia from Greg Lair. Will take advantage of experienced service staff for all my maintenance needs. Abby Lair, our salesperson, is really fun to do a deal with.
Great, friendly staff and pleased to be buying my second Acadia from Greg Lair. Will take advantage of experienced service staff for all my maintenance needs. Abby Lair, our salesperson, is really fun to do a deal with.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review, Bill! We’re glad to hear that you’re pleased with your experience at Greg Lair Buick GMC and that you’re returning for your second GMC Acadia. Abby is indeed a fantastic salesperson, and we’re happy you found her enjoyable to work with. We look forward to assisting you with all your maintenance needs and hope to see you again soon! Best, The Greg Lair Buick GMC Team
Terry is consistently prompt and professional in scheduling a specific service that is best for his customer. We appreciate him and his dedication to our needs.
Terry is consistently prompt and professional in scheduling a specific service that is best for his customer. We appreciate him and his dedication to our needs.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We truly appreciate your recognition of Terry's promptness and professionalism. At Greg Lair Buick GMC, we strive to meet our customers' needs, and it's wonderful to hear that Terry has made a positive impact. Our team looks forward to seeing you again soon! Best, The Greg Lair Buick GMC Team
I could not ask for better. Everything was beyond my expectations Best service department I have ever used
I could not ask for better. Everything was beyond my expectations Best service department I have ever used
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review, Terry! We’re happy to hear that your experience with our service department at Greg Lair Buick GMC exceeded your expectations. Your kind words are appreciated, and we look forward to serving you again in the future! Best, The Greg Lair Buick GMC Team
Curtis, my salesman, was pleasant and worked with me being out of town. Kept me updated
Curtis, my salesman, was pleasant and worked with me being out of town. Kept me updated
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Patrick! We’re pleased to hear that Curtis provided you with excellent service and kept you updated during your transaction. Your satisfaction is important to us at Greg Lair Buick GMC. We look forward to serving you again soon. Best, The Greg Lair Buick GMC Team
it was a good buying experience, friendly atmosphere and great people to deal great selection of vehicles.
it was a good buying experience, friendly atmosphere and great people to deal great selection of vehicles.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review, Eddy! We appreciate your feedback and are glad to know that you had a good buying experience with us. Our team strives to create a friendly atmosphere and provide a great selection of vehicles. We hope to see you again soon! Best, The Greg Lair Buick GMC Team
My wife & I purchased a New 2026 GMC Terrain Denali with 4 miles on it from Greg Lair GMC in Canyon TX On 3/25/26. On 4/13/26 my wife went to back our Terrain out of a parking spot in Amarillo only to find it had no power steering and then had to drive 8-10 miles on the back roads with no power steering just to get back to Greg Lair GMC & parked it outside the Service Entrance upon her arrival. I went in & spoke with the Service Manager about the issue and left the vehicle with him and we drove home. The following afternoon I stopped back by to talk with the Service Manager who said his folks had driven our vehicle a few times and it was driving fine and they couldn’t replicate the problem & didn’t know what had caused it. I told him I went on line & found that GMC has had ongoing steering problems with the Terrains and several other GMC vehicles for the past decade due to loose wiring / ground wires that were causing shorts and even told him where to look under the hood for specific grounding connecters that were found to have bad connections. I got a call from the Service Manager two days later just before closing time that they found & fixed the problem & we could pick it up. Upon my arrival and in talking with the Service Manager he said the cable from the battery to the electric power steering (EPS) module was loose on both ends, & they simply had to tighten the fittings on both ends of the cable & they were done. Although I don’t personally trust the Service Manager at Greg Lair GMC to be truthful, forth coming and shoot straight with me on known GMC issues relevant to our new GMC Terrain Denali in this case, I do however know from past experience that they do have some very talented mechanics, great sales staff (especially JP GWINN who has intricate knowledge of a lot of vehicles and even takes the time to talk us through the options & features on our new Terrain), along with Braden Cunningham, Blake Moore, & William Foote just to name a few, and the purchasing of our new vehicle went very well.
My wife & I purchased a New 2026 GMC Terrain Denali with 4 miles on it from Greg Lair GMC in Canyon TX On 3/25/26. On 4/13/26 my wife went to back our Terrain out of a parking spot in Amarillo only to find it had no power steering and then had to drive 8-10 miles on the back roads with no power steering just to get back to Greg Lair GMC & parked it outside the Service Entrance upon her arrival. I went in & spoke with the Service Manager about the issue and left the vehicle with him and we drove home. The following afternoon I stopped back by to talk with the Service Manager who said his folks had driven our vehicle a few times and it was driving fine and they couldn’t replicate the problem & didn’t know what had caused it. I told him I went on line & found that GMC has had ongoing steering problems with the Terrains and several other GMC vehicles for the past decade due to loose wiring / ground wires that were causing shorts and even told him where to look under the hood for specific grounding connecters that were found to have bad connections. I got a call from the Service Manager two days later just before closing time that they found & fixed the problem & we could pick it up. Upon my arrival and in talking with the Service Manager he said the cable from the battery to the electric power steering (EPS) module was loose on both ends, & they simply had to tighten the fittings on both ends of the cable & they were done. Although I don’t personally trust the Service Manager at Greg Lair GMC to be truthful, forth coming and shoot straight with me on known GMC issues relevant to our new GMC Terrain Denali in this case, I do however know from past experience that they do have some very talented mechanics, great sales staff (especially JP GWINN who has intricate knowledge of a lot of vehicles and even takes the time to talk us through the options & features on our new Terrain), along with Braden Cunningham, Blake Moore, & William Foote just to name a few, and the purchasing of our new vehicle went very well.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. It's great to hear that you had a successful purchase of your new 2026 GMC Terrain Denali and that our sales team, especially JP, provided you with the guidance you needed. We appreciate your feedback regarding the service experience and are pleased that the issue with the power steering was resolved. At Greg Lair Buick GMC, we strive to ensure our customers feel confident in our service team. If you have further concerns or if there's anything else we can assist you with, please don’t hesitate to reach out. We hope to see you again soon and earn that 5-star rating on your next visit! Best, The Greg Lair Buick GMC Team
I have purchased my last 2 vehicles from Greg Lair and they will keep getting my business. They are fair and the maintenance shop is always on point
I have purchased my last 2 vehicles from Greg Lair and they will keep getting my business. They are fair and the maintenance shop is always on point
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Shellee! We truly appreciate your loyalty and are thrilled to hear that you have had positive experiences with us at Greg Lair Buick GMC. It's great to know that our fair pricing and maintenance shop have met your expectations. We look forward to assisting you with your future vehicle needs! Best, The Greg Lair Buick GMC Team
they were good as always they are helpful the customer service is second to nobody.
they were good as always they are helpful the customer service is second to nobody.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We truly appreciate your kind words about the team at Greg Lair Buick GMC. We're thrilled to hear that you found our customer service to be exceptional. We look forward to assisting you again soon! Best, The Greg Lair Buick GMC Team