Reviews
I always get great service here, Terry explained what was
I always get great service here, Terry explained what was needed in easy to understand terms. Thank you guys
I always get great service here, Terry explained what was
I always get great service here, Terry explained what was needed in easy to understand terms. Thank you guys
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! We’re thrilled to hear that you consistently receive great service at Greg Lair Buick GMC and that Terry was able to explain everything clearly. We appreciate your kind words and look forward to seeing you again soon! Best, The Greg Lair Buick GMC Team
I was very, very impressed with my service appointment.
I was very, very impressed with my service appointment. Friendliness, promptness, and knowledge was great
I was very, very impressed with my service appointment.
I was very, very impressed with my service appointment. Friendliness, promptness, and knowledge was great
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Ka Ann! We are delighted to hear that you were impressed with your service appointment at Greg Lair Buick GMC. Our team takes pride in providing friendly, prompt, and knowledgeable service. We appreciate your feedback and look forward to assisting you again in the future! Best, The Greg Lair Buick GMC Team
Fast service.
Fast service. Great Communication. Courtesy ride back to work was a plus! Darrick listened to all my concerns and addressed them all.
Fast service.
Fast service. Great Communication. Courtesy ride back to work was a plus! Darrick listened to all my concerns and addressed them all.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with us at Greg Lair Buick GMC. It’s fantastic that Darrick was able to listen to your concerns and provide you with fast service and great communication. We appreciate your feedback and look forward to assisting you again in the future! Best, The Greg Lair Buick GMC Team
The entire team at Greg Lair dealership and service
The entire team at Greg Lair dealership and service department is amazing. They’re always polite, knowledgeable, friendly, and helpful.
The entire team at Greg Lair dealership and service
The entire team at Greg Lair dealership and service department is amazing. They’re always polite, knowledgeable, friendly, and helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your feedback, Lauri! We appreciate your recognition of our amazing team at Greg Lair Buick GMC. It's our goal to provide polite, knowledgeable, and friendly service to all our customers. We look forward to seeing you again soon! Best, The Greg Lair Buick GMC Team
Everyone was very professional and they got my truck back
Everyone was very professional and they got my truck back on the road in a week.
Everyone was very professional and they got my truck back
Everyone was very professional and they got my truck back on the road in a week.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review, Rob! We appreciate your feedback and look forward to assisting you again at Greg Lair Buick GMC! Best, The Greg Lair Buick GMC Team
We were greeted by friendly staff.
We were greeted by friendly staff. The process was explained well. Our service was fast on time and friendly.
We were greeted by friendly staff.
We were greeted by friendly staff. The process was explained well. Our service was fast on time and friendly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback, PJ! We’re thrilled to hear that you had a positive experience with our friendly staff and efficient service at Greg Lair Buick GMC. We appreciate your kind words and look forward to assisting you again in the future! Best, The Greg Lair Buick GMC Team
High quality professional people, service is trustworthy
High quality professional people, service is trustworthy and reliable. Good place to trade or purchase vehicles
High quality professional people, service is trustworthy
High quality professional people, service is trustworthy and reliable. Good place to trade or purchase vehicles
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We truly appreciate your positive feedback about our team and the trustworthy service at Greg Lair Buick GMC. We’re glad to hear you had a great experience with us. Best, The Greg Lair Buick GMC Team
We had a great experience purchasing our new vehicle.
We had a great experience purchasing our new vehicle. Brett was an awesome sales person. He explained and made it easy to understand all the new equipment this vehicle has to offer. William made the buying process quick and easy. Briton was the one who initially helped us out the first night and he was great to work with. All in all, all three guys did a great job.
We had a great experience purchasing our new vehicle.
We had a great experience purchasing our new vehicle. Brett was an awesome sales person. He explained and made it easy to understand all the new equipment this vehicle has to offer. William made the buying process quick and easy. Briton was the one who initially helped us out the first night and he was great to work with. All in all, all three guys did a great job.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Steve & Jamie, thank you for sharing your wonderful experience at Greg Lair Buick GMC! We’re pleased to hear that Brett, William, and Briton made your vehicle purchase enjoyable and straightforward. Our team appreciates your kind words and hopes you love your new vehicle. We look forward to seeing you again soon! Best, The Greg Lair Buick GMC Team
I made 3 trips in one day to get my car fixed.
I made 3 trips in one day to get my car fixed. I got my oil changed, tires rotated, and was told I had to submit pictures in order to get my windshield chips fixed. Next I was told to come back there because they had to take the pictures. I noticed after I had driven home again that my tire pressure was not showing up. I went back for a third time to get those reprogrammed. It was ridiculous and unprofessional.
I made 3 trips in one day to get my car fixed.
I made 3 trips in one day to get my car fixed. I got my oil changed, tires rotated, and was told I had to submit pictures in order to get my windshield chips fixed. Next I was told to come back there because they had to take the pictures. I noticed after I had driven home again that my tire pressure was not showing up. I went back for a third time to get those reprogrammed. It was ridiculous and unprofessional.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Kimberley - We sincerely apologize for the time and multiple trips that it took to get everything resolved. I can speak to the windshield coverage - we have multiple policies in effect with multiple companies, and the claims process is different for each one. I can only assume they gave instructions for the incorrect company, not the one your policy is with. If you have MasterTech coverage, we can make the claim. If your coverage is with Crystal Fusion, claims are handled by the customer. I can give Service some guidance to hopefully help direct customers better in the future. Again, I know your time is valuable, so we do apologize for the time that was taken from your day. Blake Moore General Sales Manager Greg Lair GMC
Excellent timely well done friendly look up questions I
Excellent timely well done friendly look up questions I had pickup returned clean seat not repositioned
Excellent timely well done friendly look up questions I
Excellent timely well done friendly look up questions I had pickup returned clean seat not repositioned
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! We appreciate your kind words about our timely service and friendly staff at Greg Lair Buick GMC. We're glad to hear you had a positive experience with your pickup and return. If you have any other questions or need assistance in the future, feel free to reach out. We look forward to seeing you again! Best, The Greg Lair Buick GMC Team