Reviews
Fantastic Dealership
Tim Cook and the sales team at Mountain View Chevy made us feel welcome and comfortable. We walked into the dealership on a whim to look at trucks and were greeted with a smile and a firm handshake by Tim. He listened to all of our requests and suggested the right truck to fit what we were looking for. Took the truck he suggested for a test drive (without a high pressure sales person in tow) which gave us the chance to look and talk in private. No high pressure sales, not a pushy sales team at all. Many thanks to the team at Mtn View Chevy, (Josh Brewer, Sean Standifer, and especially Tim Cook) who all graciously helped us get into our new Silverado at a great price. This was by far the best car buying experience we've ever had and we will definitely refer our friends and family to Tim and Mountain View Chevy for their future car purchases.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so very appreciative of your feedback. This is the kind of service we always aim to provide - welcoming, friendly, and comfortable. Congratulations on the new Silverado! We look forward to helping your care for it. Wishing you many miles and memories!
New car search
Our salesman John Spencer was very nice and very helpful with our purchase of our new car. We were only looking that day but he really had all the answers to our questions. So we decided to go ahead a buy a car that same day. Thanks for all your help!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on the new car! We are so happy to hear John was so helpful and knowledgeable. Our team will always work hard to help you how we best can. Welcome to the Mtn. View Chevy family!
Great Car buying experience
Blake was very personable and knowledgeable. He was great to work with. Would definitely send friends and family to him for new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your review, Timothy. We are lucky to have Blake on our team and we are happy to hear you had a great experience with him! We look forward to taking care of all your future vehicle needs. Welcome to the Mtn. View Chevy family.
The best dealership around.
Great experience as always. This was the 7th vehicle I've bought from mtn view and the experience gets better every time. Thanks guys for the new truck
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so happy to have you as a loyal customer! We will always work hard to provide you the highest level of service. Please let us know if there's ever something we can help you with.
Impressive Service
Shaun was great! He was a pleasure to work with. He was friendly, transparent and honest and made the entire process of buying a car easy!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
So great to hear about your positive experience with Shaun. That is exactly the level of service we always aim for. Please let us know if you have any questions about your new Chevy.
Best experience, bar none
Dean did an amazing job making this online purchase/trade from out of town extremely easy, smooth, and painless. He was very responsive, available, and attentive to make the deal work. Chris and Craig were great at getting me in and out quickly on the day-of-sale. The whole transaction was very fair, efficient, and a pleasure doing business with people like this. I highly recommend this dealership to anyone looking for a trade, used car, or new.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience, Josh. We are so happy to hear everything went smoothly during your visit. Thank you for giving us the opportunity to serve you. We will always work hard to take care of your vehicle needs.
just looking
everyone that i talked with was very professional and made me feel comfortable. .i hadn't really planned on buying right then .but i think i made a good choice.haven;t driven it much yet.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear about your positive experience! We think you made a great choice and we hope you enjoy your new car for many years to come. Please let us know if you have any questions about its features or need help with anything.
Sales department is great but service department ?
Your service department really needs to step up their game. They are very slow and if they would just be straight forward about what's going on it would make for a more pleasant experience not only once but twice I wasn't told that my car was ready I had to ask and I was just sitting in the waiting area. I think if you would get these people whipped into shape about what to do it would make it much easier!
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you reaching out to us about your experiences. We are always open to suggestions on how we can better serve our customers. We know providing prompt and quality service is very important and our team will work hard to improve.
Great Job
Would have been better if they told me when my car was finished. I had to walk to the service desk and ask. When I did they told me it was done but they hadn't had the time to come get me yet.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing about your visit with us, William. We appreciate your feedback and we will work on improving our communication to make our service more efficient. Please let us know if there's anything else we can help you with.
Definitely recommend Josh Wilcox!
Our experience waa hassle and stress free here unlike many other places we visited in the Chattanooga area. If you're looking for a vehicle make this your first stop and save some time!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review, Megan! We are happy to hear your car-shopping experience went smoothly! Our team always strives to make everything as easy as possible. We're excited to have you in the Mtn. View Chevrolet family.
