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Cella Ford

(213 reviews)
Visit Cella Ford
Sales hours: 8:30am to 7:30pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:30am–6:00pm
Tuesday 8:30am–7:30pm 7:30am–6:00pm
Wednesday 8:30am–7:30pm 7:30am–6:00pm
Thursday 8:30am–7:30pm 7:30am–6:00pm
Friday 8:30am–7:30pm 7:30am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (252) 288-3663 (252) 288-3663
Used (252) 288-3614 (252) 288-3614
Service (252) 288-3624 (252) 288-3624

Reviews

(213 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cella Ford from DealerRater.

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Christina

Christina was extremely helpful and knowledgeable, following up on all facets of the buying process ?-all without being pushy! She?s awesome! I would highly recommend her and Cella Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Christina Barham to the rescue.....AGAIN!

Christina Barham has again come through when I needed her help with a purchase of a vehicle for my daughter. This past January she helped me find a vehicle when I needed one. Now 4 months later, after my sweet daughter had an unfortunate accident and totaled her car (yes, she is okay), Christina came to my rescue again. Dejavue....both times, Christina knew what my needs were and quickly picked out the vehicle she thought may work for me and my situation. She was spot on both times. I am very particular and anal about certain things but to my surprise, in both cases, it took me only a few minutes to know that the vehicle she picked was the one. Christina, along with Brian McKeon (the finest used car sales manager ever) and Lisa Esposito (the amazing finance manager), all respected me and my time. They all worked together and made it happen....quickly, efficiently and with no hassle. I know I got the best deal and perfect customer service. I cannot thank Christina Barham and her team enough. I am very happy and my daughter is back on the road. If you ever even think of going to Cella Ford for any vehcile purchase, definitely call Christina first.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're so glad that Christina provided such a great experience! We really appreciate your continued business with us and if you ever need anything additional, don't hesitate to reach out! Safe travels!

Christina at Cella Ford waa very easy to work wit

Christina was very easy to work with and extremely respectful and quick. I could tell she had my best interest in mind and was very understanding and accomidating. I will continue to use her as my salesman in the future! And many thanks for Rufus Gaskins for my trade in value as well as the out the door pricing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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First car payment in many years

I just purchased a "new to me" car from Cella Ford. I haven't had a car payment in many years and have been dreading the process. Dylan made it painless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Christina is great to work with

Christina was very helpful and knowledgeable with the trucks i was looking at. No pressure and easy to work with. She was very patient as I was not in a hurry to buy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Julie Milam

If you are looking to buy a car, go see Christina. She is amazing. She will work her tail off to find you the perfect car that will fit your budget. She us very easy to work with and very knowledgeable. I

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Julie, your comments keep us motivated and working hard for all our guests! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

2017 Ford Focus sel

Christina made the whole car buying process super easy. She never tried to pressure me into buying something I didn?t want or couldn?t afford. I will be sending all my friends to her.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Buying Experience!

Had a great car buying experience with Christina. She is very knowledgeable and patient when helping customers. She listens and provided honest feedback making sure I got the right vehicle for me. I highly recommend others to deal with Christina if they want to have a fun buying experience!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.

Routine Service Appointment

Car was taken in on time, and service was performed in a timely manner. Service department personnel are courteous and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Debra, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

Thoroughly Satisfied

A very enjoyable experience. I look forward to our continued association.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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