Reviews
Riverside the best dealership in North Carolina
Michael Partin is the epitome of excellent customer service. I was thoroughly impressed by the professionalism of Michael and the staff of Riverside Chrysler Jeep Dodge. From the moment that I was notified from my internet search to the time I stepped foot in the door of the dealership, the staff and Michael met every need that I had and made sure that I was well satisfied with my service that I received. I recommend to all individuals seeking a car in the future visiting this dealership. I will always recommend and will also purchase my next vehicle from them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very Helpful
Worked with Kevin Pues. Very helpful, Great customer service. Helped me find what I needed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Gary Henning
My Friend Gary Henning works here and he's a great guy, I've had nothing but good reviews from people about him and his friends at RCJD. Go down there and talk to him, they make it sooo eeeeeasy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Worked with Greg
We went to Riverside and they made buying a new Dodge so easy that we bought 2 new Doges. If you want a great car buying experience then go there and ask for Greg
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Cash for referrals program
Riverside makes good on their cash for referral program. My friend recently bought his "new to him" Jeep Wrangler and Riverside calls me telling me there is a check for me. Being a busy week, I had no opportunity to make it down to the dealership... the check was in my mailbox. Thanks guys...
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
AWESOME!
Found a vehicle I had been searching for on riversidecjd.com and worked with Tia and Philly in the internet department. Was able to negotiate price and put vehicle on hold before ever coming in. Drove from an hour away to come get my vehicle and would definately do business with them again. Everyone at Riverside had great energy and was excited with me about my purchase. They had everything ready for me when I got there and my car waiting for me right in front of the building. Was a great experience would highly recommend riverside to anyone. I love my new car. Thank you riverside!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Typical Upper Management
I Bought a used pick up truck from them and it came with a new bed liner. All was good until I removed the liner to apply Rhino Lining. I discovered that the liner was put in to cover up bolt holes and rust in the top of the bed. When confronted with this the Sales manager said there was nothing they would do except buff out a few rough spots. To me this is a very shady practice and i woulsd have refused to pay what I did for the truck if I would have known this first. But then again, so did they.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
