Vandergriff Chevrolet

Vandergriff Chevrolet service department is very good. I took my car in for an oil change, and they recommended other things that needed done. I chose whether or not to have them done. I dropped off my car in the morning, and they got me a free Lyft ride home, and then another ride back when my car was ready (before noon). The staff is very friendly, and I liked the Christian music that was playing inside the dealership.

Damien, my customer service representative is very friendly and keeps you informed on the progress of the repairs.

May 7-8 2026! BUYER BEWARE! We’ve supported this dealership for years, which honestly makes this experience even more frustrating. The first red flag was a “dealer accessories/service” fee of over $4,800 added to the paperwork. We specifically asked what it covered on the truck we were seriously considering, and were told it was for services performed to prepare the vehicle for sale. Fair enough… until we reviewed paperwork for a completely different truck and found the EXACT same fee — same amount, down to the dollar. So we asked again: did both vehicles receive the exact same work? Nobody could give a straight answer. No new tires. No major upgrades. No extensive paint correction. Nothing that justified nearly FIVE THOUSAND DOLLARS being added to both vehicles. What’s even more concerning? During negotiations, the fee suddenly disappeared completely. So naturally, that leaves consumers wondering: if this fee was truly necessary, why was it so easy to remove? That alone felt extremely misleading. We ultimately left that night because we did not like the final deal presented to us. The NEXT DAY, my husband decided he actually wanted the other truck we had looked at. He spoke directly with both the salesperson and finance department by phone and text. Numbers were discussed. Trade information was reviewed. Monthly payment was determined. He was told to come back and finalize the deal. Believing everything was lined up, he emptied out his trade vehicle at home, got ready, and drove back to the dealership — only to walk in and see another family actively filling out a credit application for the SAME truck he had just been told to return for. The manager then approached him and said: “We can’t take the keys from them, but you’re next in line.” Excuse me? At that point, the dealership already had ALL of our information, had worked numbers with us, discussed financing, and told him to come finalize the purchase. Yet somehow we were sitting there waiting to see if another customer’s credit application would even be approved first. It was approved, and we literally sat there watching them celebrate while realizing the truck we believed we had a deal on was being sold out from under us. That is not how loyal customers should be treated. Our family has purchased multiple vehicles from this dealership over the years, which is exactly why this experience was so shocking. Transparency matters. Integrity matters. Respect for people’s time matters. Especially when families are making one of the biggest financial purchases of their lives. At this point, we truly hope corporate or upper management reaches out because this entire experience raises serious concerns about both the dealership’s pricing practices and how customers are handled during negotiations. My husband also has a platform reaching over 200k people locally, and honestly, this experience warrants a full Reel simply to hilight these practices and warn hardworking consumers to ask questions, review every fee carefully, and protect themselves from potential financial harm before signing anything. We would much rather share a positive experience than this one, but what happened here was unacceptable.

The worst dealership I ever worked with. Sold the car right from under me. Would not answer numerous calls. Drove an hour and half just for someone to speak to me and found out that they sold the vehicle. Also I put a down payment on the vehicle to reserve it. But sold the car anyways. The WORST!!!

We had an amazing experience with this dealership! Both our sales rep Pat and our finance rep Daniel were amazing!

Loved working with Horacio he was wonderful explaining everything, he definitely goes above and beyond ❤️

The staff was very friendly, well knowledge in there car salling skills. I love the sales man who sold me my new car. However, there were a few things overlooked. That was my fault not him

Josue the gentleman that helped me with all my questions was very knowledgeable. Great attitude and very polite towards my wife and I. Will be back for sure in the future.

BAIT & SWITCH READ ALL THE REVIEWS OF THIS PLACE I would not recommend this dealership based on my experience. The advertised price of $61,495 for the 2026 Chevrolet Tahoe LT is very misleading. While it looks like a solid deal upfront, once you actually get into the numbers, the total “out-the-door” price jumps to around $72,000 due to add-ons and extra fees that aren’t clearly disclosed upfront. These add-ons feel forced rather than optional, and they significantly inflate the price well beyond what’s advertised. It creates a frustrating buying experience and feels like a bait-and-switch tactic. If you’re shopping here, be very cautious and make sure you ask for a full out-the-door breakdown early. Transparency matters, and unfortunately, that was lacking here. Should have known something was fishy about this place whenever the first 2 sales person I called and asked for no longer worked there.

I have been going to this dealership since 2017. I am a pleased customer with the dealership raymond always works things out for me and keeps it honest