Reviews
Extremely port quality of work! this shop was trusted to perform factory-grade repairs backed by Allstate?s network guarantees, Bumper Fitment and Body Alignment: The rear bumper assembly is noticeably misaligned, pushed off-center toward the passenger side, and leaves severe, uneven panel gaps along the rear quarter panel body lines, wide enough to pass a key through, did not completely do all the repairs, left dent and scratches, broke reverse Camera, the mounting bracket is missing, camera left hanging in trunk, left aftermarket amp hanging by its wires, installed 2012 bumper cover with cut out for reverse camera, left hole open, The lower extension hanger brackets that physically secure the bottom of the ground effects valance to the underbody were left off, A/C System (Shop-Induced Control Lockout / Network Defect): The A/C system was inoperative upon pickup. Circuit testing with a relay bypass tool confirms the compressor, clutch, wiring feed, and refrigerant charge are 100% functional. However, the ECM is withholding the ground signal to the A/C relay due to a BCM network lockout or rear harness ground/wiring fault introduced during the shop's repair of the rear harness
Extremely port quality of work! this shop was trusted to perform factory-grade repairs backed by Allstate?s network guarantees, Bumper Fitment and Body Alignment: The rear bumper assembly is noticeably misaligned, pushed off-center toward the passenger side, and leaves severe, uneven panel gaps along the rear quarter panel body lines, wide enough to pass a key through, did not completely do all the repairs, left dent and scratches, broke reverse Camera, the mounting bracket is missing, camera left hanging in trunk, left aftermarket amp hanging by its wires, installed 2012 bumper cover with cut out for reverse camera, left hole open, The lower extension hanger brackets that physically secure the bottom of the ground effects valance to the underbody were left off, A/C System (Shop-Induced Control Lockout / Network Defect): The A/C system was inoperative upon pickup. Circuit testing with a relay bypass tool confirms the compressor, clutch, wiring feed, and refrigerant charge are 100% functional. However, the ECM is withholding the ground signal to the A/C relay due to a BCM network lockout or rear harness ground/wiring fault introduced during the shop's repair of the rear harness
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We take your feedback seriously and regret that your experience did not meet your expectations. We understand your frustration and would welcome the opportunity to discuss the details of your experience. Please reach out to Justin Moore, our Service Director, at [email protected] or Chris Snyder at [email protected] or 817-689-5801 so we can discuss this further.
Issac and Ben were awesome in helping me get another vehicle. They worked the best deal they could for my situation. I appreciate them for going the extra mile for me. They were patient with me and kind. The process was long but that was to be expected, they made sure I was comfortable while I waited.
Issac and Ben were awesome in helping me get another vehicle. They worked the best deal they could for my situation. I appreciate them for going the extra mile for me. They were patient with me and kind. The process was long but that was to be expected, they made sure I was comfortable while I waited.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks, Latasha, for sharing your experience. We’re glad Issac and Ben provided patient, kind support and worked hard to find an option that fit your situation. It is great to know they helped make the wait more comfortable and went the extra mile throughout the process. We appreciate your trust and your thoughtful feedback.
David was an absolutely amazing sales representative! From beginning to end, he made the entire experience smooth, enjoyable, and stress-free. He was extremely professional, knowledgeable, patient, and genuinely cared about making sure I was happy with my purchase. He went above and beyond to answer all my questions and made me feel valued as a customer, never pressured. His outstanding customer service and dedication truly made a difference. I couldn’t have asked for a better experience! I highly recommend David to anyone looking for an honest, friendly, and exceptional sales representative. Thank you, David, for making this such a wonderful experience! ⭐⭐⭐⭐⭐
David was an absolutely amazing sales representative! From beginning to end, he made the entire experience smooth, enjoyable, and stress-free. He was extremely professional, knowledgeable, patient, and genuinely cared about making sure I was happy with my purchase. He went above and beyond to answer all my questions and made me feel valued as a customer, never pressured. His outstanding customer service and dedication truly made a difference. I couldn’t have asked for a better experience! I highly recommend David to anyone looking for an honest, friendly, and exceptional sales representative. Thank you, David, for making this such a wonderful experience! ⭐⭐⭐⭐⭐
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback. We are so pleased to hear that David made your purchase experience smooth, comfortable, and pressure-free. His professionalism, patience, and commitment to answering your questions mean a great deal to us. We appreciate your recommendation and are grateful you chose Vandergriff Chevrolet.
Great experience from start to finish. I drove from Waxahachie because they had the best selection of vehicles. My salesman Juan Arango was so nice and helpful.
Great experience from start to finish. I drove from Waxahachie because they had the best selection of vehicles. My salesman Juan Arango was so nice and helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! It means a lot that you made the trip from Waxahachie, and we are glad our selection made it worth the drive. Juan is a great example of the kind of helpful, friendly service we strive to provide, and we will be sure to pass along your kind words to him. We hope to see you again!
Very attentive to their customers, everybody seemed helpful and directing you to the right direction. Their courtesy is very outstanding.
Very attentive to their customers, everybody seemed helpful and directing you to the right direction. Their courtesy is very outstanding.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We sincerely value your kind words, Violet! Knowing that our team made you feel well taken care of and pointed in the right direction means a lot to us. We work hard to make sure every visit feels welcoming, and it is great to hear that our courtesy stood out to you. We hope to see you again!
Great experience from start to finish! Corey was fantastic! He wasn’t like your typical “salesman”. We had great conversations like we have met before! He made sure to get us the best deal possible. Thank you Corey! You were amazing!
Great experience from start to finish! Corey was fantastic! He wasn’t like your typical “salesman”. We had great conversations like we have met before! He made sure to get us the best deal possible. Thank you Corey! You were amazing!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience with us! It is wonderful to hear that Corey made such a positive impression and that the entire process felt comfortable and personal from start to finish. We are glad he was able to work hard to get you a great deal. We will be sure to pass along your kind words to him. Feedback like this truly means a lot to our team. We hope to see you again!
Very please with my resent purchase!!! Mahdi and Junior were exceptionally kind and knowledgeable, they made my car buying experience memorable Thanks guys! I love my new car
Very please with my resent purchase!!! Mahdi and Junior were exceptionally kind and knowledgeable, they made my car buying experience memorable Thanks guys! I love my new car
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing such a wonderful review, Lindsey! We are so glad to hear that Mahdi and Junior made your car buying experience a memorable one. It means a lot to us to know that their kindness and knowledge had such a positive impact. Enjoy your new car! We hope to see you again!
Terrible. Lied about deals I was told i had a deal signed papers just for a week later to be texting “great news we have lowered your car note” i get there they parked a car behind me as if im going to run said there is only a deal if i pay 5k more. They did not make sure i got home or anything. Made me feel terrible!!
Terrible. Lied about deals I was told i had a deal signed papers just for a week later to be texting “great news we have lowered your car note” i get there they parked a car behind me as if im going to run said there is only a deal if i pay 5k more. They did not make sure i got home or anything. Made me feel terrible!!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
We take your feedback seriously, and we're sorry to hear you feel this way about your recent visit. What you've described does not reflect the kind of experience we want anyone to have, and we understand your disappointment. We would welcome the opportunity to learn more about what happened and to discuss this further with you. Please reach out to Chris Snyder at [email protected] or 817-689-5801 so we can discuss this further.
Terrible never ever will go back very disappointed was mislead and embarrassed never want that experience again
Terrible never ever will go back very disappointed was mislead and embarrassed never want that experience again
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
We are sorry to hear that your experience left you feeling this way, Linda. That is not the kind of experience we want anyone to have, and we understand your disappointment. We would welcome the chance to learn more about what happened and work toward a resolution. Please reach out to Chris Snyder at [email protected] or 817-689-5801 so we can discuss this further.
Mr Jeff, Mrs.Amasa, Mr Ben,Mr Kegan they were all awesome seriously they all were very helpful very honest upfront the whole process they made it happen the way I wanted it to and help me out so much. I’ll be back and I’m so grateful for the vehicle they help me pick out never was pushy. Just easy flowing. I’ll be back.
Mr Jeff, Mrs.Amasa, Mr Ben,Mr Kegan they were all awesome seriously they all were very helpful very honest upfront the whole process they made it happen the way I wanted it to and help me out so much. I’ll be back and I’m so grateful for the vehicle they help me pick out never was pushy. Just easy flowing. I’ll be back.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We are grateful for the kind words and for taking the time to share your experience with us. It is wonderful to hear that the team made the whole process smooth, honest, and comfortable from start to finish. That is exactly the kind of experience we want every customer to have. We look forward to welcoming you back whenever you are ready, and we hope you enjoy every mile in your new vehicle.