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Chalmers Ford

(947 reviews)
Visit Chalmers Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2017 state dealer award
View 7 awards
2017 state dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (505) 588-4079 (505) 588-4079
Used (505) 588-4065 (505) 588-4065
Service (505) 588-4073 (505) 588-4073

Reviews

(947 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chalmers Ford from DealerRater.

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The entire sales process was efficient and professional....

The entire sales process was efficient and professional. I ordered my new F-150 exactly as I wanted and got exactly what I expected. Chalmers Ford is the ultimate in Client response and support.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Quick Lane was great…service provided for oil change,...

Quick Lane was great…service provided for oil change, tires etc., was quick and easy!!! Customer service was excellent!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

All employees are very helpful and want to go above and...

All employees are very helpful and want to go above and beyond!! Pricing was the best I received in the metro area. I will recommend this dealership to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I received a safety recall on my vehicle. The Fleet...

I received a safety recall on my vehicle. The Fleet service Rep worked with me on scheduling my service to allow me to drive in and out in a timely manner. Chalmers Fleet and Quick service departments have done a good job taking care of my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very easy to work with , very honest and up front, no...

Very easy to work with , very honest and up front, no pressure to buy something that you do not want. Quick to respond and provide information as needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I wanted to get my daughters car detailed and despite the...

I wanted to get my daughters car detailed and despite the dog hair and soda spilled, Ford Chalmers has made this car look like brand new. They were very polite, listened and answered my questions. I was given a ride home and was picked up. The whole experience makes this the best dealership. It was such a good experience, I will return and besides detailing will strongly consider buying my next car here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Ford’s Quick Lane is awesome. The customer service is...

Ford’s Quick Lane is awesome. The customer service is incredible. The staff took care of my needs immediately and I was in and out of there QUICK.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Associate was pleasant and accommodated me even though I...

Associate was pleasant and accommodated me even though I was somewhat early. I asked for quick and efficient service and that is what I received. Explanation of service was concise and clear.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.

I scheduled my Ford Ranger for routine service. The work...

I scheduled my Ford Ranger for routine service. The work was completed efficiently and I received a thorough report on the work completed and the breadth of review. Going above and beyond is something I expect from Chalmers. The rep noticed that my iPod connection wasn't as expected, and they reloaded and tested the software. I assumed the connection problem was normal, but they took care of it and the radio now works flawlessly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent Service and very quick. These guys know what...

Excellent Service and very quick. These guys know what they're doing! Thank You!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.