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Chalmers Ford

(956 reviews)
Visit Chalmers Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2017 state dealer award
View 7 awards
2017 state dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (505) 588-4079 (505) 588-4079
Used (505) 588-4065 (505) 588-4065
Service (505) 588-4073 (505) 588-4073

Reviews

(956 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chalmers Ford from DealerRater.

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Easy to schedule appointments, friendly people working

Easy to schedule appointments, friendly people working when i brought my truck in - knowledgeable about the issue. I was notified when work (recall repair) was completed and checked out quickly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

I brought my Ford Bronco in for a tough issue that I was

I brought my Ford Bronco in for a tough issue that I was really worried would cost a fortune to fix. Diego was absolutely awesome — he took the time to figure it out and found the most affordable solution without cutting corners. The team kept me updated the whole time, and their work was top-notch. They’re honest, thorough, and truly care about their customers. I’ve never had a better auto service experience in over 20 years. Highly recommend them for any vehicle service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I brought my Ford Bronco in for a tough issue that other

I brought my Ford Bronco in for a tough issue that other shops couldn’t solve, and Diego was absolutely awesome. He found the problem and fixed it using the most cost-effective option. The team kept me updated the entire time, and their work was top-notch. They’re thorough, honest, and genuinely care about getting it right. Best auto service experience I’ve had in over 20 years—highly recommend them for any vehicle service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

Received excellent & timely service for a walk in.

Received excellent & timely service for a walk in. Michael was especially helpful in keeping us informed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Chalmers Ford has been our go-to for years for vehicle

Chalmers Ford has been our go-to for years for vehicle maintenance for any vehicle we've ever purchased from them. Highly recommended! They ensure your needs are met and that your vehicle leaves the lot intact.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are delighted to have provided you with such a positive experience! Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to share your positive experience with the world. Have a great day!

Service advisor Diego Sanchez provided exceptionally

Service advisor Diego Sanchez provided exceptionally superior service for repair of my 2019 Ford Explorer. Thoroughly enjoyed having the car returned to my home after service was completed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Nick was a great service advisor to work with, first time

Nick was a great service advisor to work with, first time I ever taken a truck to the dealer and made the process easy and had great communication!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

I was asked how soon I wanted the service done and they

I was asked how soon I wanted the service done and they finished the service right on time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Vehicle I purchased was used with only 250 miles but came

Vehicle I purchased was used with only 250 miles but came without a spare key or tire jack with it. This information was not provided before purchasing. I now do not have the ability to lower the spare tire!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They were great.

They were great. Got a great price and the whole transaction took less than a couple hours.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for leaving such a great review and high star rating. We hope you continue to choose Chalmers Ford for all your vehicle needs! Take care!