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Chalmers Ford

(958 reviews)
Visit Chalmers Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2017 state dealer award
View 7 awards
2017 state dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (505) 588-4079 (505) 588-4079
Used (505) 588-4065 (505) 588-4065
Service (505) 588-4073 (505) 588-4073

Reviews

(958 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chalmers Ford from DealerRater.

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FORD MY CAR

This is our fifteenth Ford and the 6th in my immediate family. By far the best overall experience in purchasing a vehicle. Ron Samayoa is way beyond his years in knowledge of the product, customer friendliness and made purchasing a vehicle a pleasure. Before the years end I will be purchasing another vehicle and my nephew who at one point was a Dodge man has now been converted to a Ford man by Ron. My nephew will be visiting Ron in March of 2015 when he receives a large inheritance to purchase his own F350 Super Duty. Thank you Don Chalmers staff for an enjoyable experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

You're certainly welcome! Thank you for sharing feedback, as we enjoy hearing about how Ford continues to play an integral part in your family. We're glad to hear you enjoyed working with Ron and are recommending other family members to do the same. We look forward to continuing to work with you and your family in the future! Take care, and enjoy the new vehicle!

Great Customer Service

The team that I worked with at Don Chalmers went above and beyond to make our used car buying experience as comfortable as possible. At no time did I ever feel pressured that I had to purchase a car that day. They were willing to accept our trade-in vehicle knowing what condition it was in. Mica DeLuna was very friendly and honest and that was very much appreciated by both my husband and myself. I will be recommending Don Chalmers to any and all that ask.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your recommendations are greatly appreciated! Thanks for sharing feedback on your recent visit purchasing a vehicle at Don Chalmers Ford. We're glad you chose Don Chalmers Ford to purchase your vehicle. Be sure to let us know if there is anything we can assist with again in the future.

Don't go anywhere else!

We have been married for 20 years. With 4 kids in our home we have bought quite a few cars over those years. We have had mixed experience with car dealers in that time, and had come to loath the process. However, we bought a car from Dave Piazza at Chalmers, and ever since then we simple don't buy anywhere else, or from anyone else for that matter (there are other great people there - Go John Fife!). So far we have purchased 5-6 cars from these guys. Jackie in the finance department is awesome and Mike in the accessories department can help you customize to your hearts desire! How many dealerships do you know of, who retain great people for decades. Keep up the great work Guys, and we will see you again soon. When we get another couple kids out of the house, we can get that new Mustang we always wanted!!! My only request is you start a frequent buy club, say by 5 and get one free? Rich and Tanya Law

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your feedback is greatly appreciated, Richard & Tanya! Thanks for taking the time to share your story, as we really enjoy hearing from our customers. We're glad you enjoy working with our team and we want to take the opportunity to thank you for your loyalty to our staff and our dealership. We always enjoy working with you and look forward to helping you pick out a Mustang in the future!

2014 Ford Mustang

My experience with this dealership was excellent. I was very specific as to the type and color of vehicle I wanted. Anne Marie Martinez and John Storz were very diligent in working to find the vehicle that met my specifications. They were able to get me the car I wanted quickly. Customer service is excellent. I will definitely recommend this dealer to my family and friends. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

You're certainly welcome! Thank you for choosing Don Chalmers Ford to purchase your new vehicle and for taking the time to share feedback on your visit. We're glad to hear you enjoyed working with Anne and John here at the dealership. If there is anything we can assist with in the future, be sure to let us know! Enjoy the new vehicle!

Like no other car buying experience, the best.

The employees were helpful, friendly and above all not pushy. One of the most pleasant auto buying experiences We have ever gone thru. We felt they all were working to make our day. And they did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear we made your day, Ruben! Thanks for taking the time to share your experience, as we love to hear from our customers. If there is anything you need in the future, don't hesitate to give us a call! Thanks for choosing Don Chalmers Ford for your automotive needs!

Don Chalmers rocks!

The staff was real friendly and helpful in helping me make a decision. They made me feel like a customer and not a paycheck, which was really nice. I would definitely do business with them again. I will recommend Don Chalmers to people I know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We greatly appreciate your recommendations, Dan! Thank you for choosing Don Chalmers Ford to purchase your new vehicle. It was a pleasure working with you and we look forward to doing so again in the future. Thanks for the feedback!

new car purchase

fair and easy negociations,honest and courteous,the best overall buying experiance in 48 years....a Ford dealer with a BMW culture,,,10 out of 10 thank you,,, Jeff hills

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

You're certainly welcome, Jeff! Thanks for taking the time to share feedback on your recent visit to Don Chalmers Ford. We are glad to hear you had a great buying experience! If you need anything in the future, be sure to let us know!

New F-150 purchase

In my 40 plus years of buying new cars, I hate the process. Until now. Without a doubt the courtesy, efficiency, and attention to detail were superb. A special recognition to John Fife whose professional appearance, demeanor, and help were the best I have encountered in many years. He not only listened to me, he heard what I was saying and quickly ascertained my needs. John Navelli made the paperwork process quick and painless. I did not get the usual pressure to get all the "add on's". Once I made a decision he did not try to push anything on me. It all started while I was on the computer doing some research on the F-150 and before I got off the computer, within minutes, Amy called me and told me what they had available considering what I was looking for. Three other dealers sent me a reply but never called. Respect, courtesy and friendliness across the board. Even the young man who prepped the truck and gave me a check out was knowledgeable and efficient. I know where my next Ford is coming from. My kids too. Regards Rick Sanders Major, US Army, Ret'd

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback, Rick! We're glad to hear you had a great experience working with John on the purchase of your new truck. It was a pleasure working with you and we want to take this opportunity to thank you for your business. We were happy to show you a pleasant car-buying experience and look forward to working with you again in the future. Thanks again, and enjoy the truck!

New Car Purchase

I purchased my 8th automobile from John Fife today. The sales experience was excellent. I especially appreciate Jackie the lady who did all the paperwork. I would highly recommend the agency and John Wayne Fife to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear your experience working with John was a great one! Thank you for choosing Don Chalmers Ford to purchase your 8th vehicle, as we greatly appreciate your business. If you need anything in the future, be sure to let us know! Thanks again, and enjoy the new vehicle!

I had an old recall Diana was my service rep. WOW!

service area was spotless, very quick, just in & out. Service shuttle driver extremely pleasant and an outstanding driver.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're glad to hear you had a good experience working with our team here at Don Chalmers Ford to service your vehicle. If you need anything at all, be sure to give us a call!