Reviews
i found out you can enjoy buying a car!! Amy G. was very...
i found out you can enjoy buying a car!! Amy G. was very helpful. She show us different vehicles and knew what she was talking about. Amy was a true professional and did all she could to push the sale from start to finish. Thanks, Ernie
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
You're certainly welcome, Ernie! Thank you for choosing Don Chalmers Ford to purchase your new car! Buying a new car should be an enjoyable experience, and we're happy you had a good time working with our team. If there is anything we can help with in the future, be sure to let us know! Thanks again!
excellent last minute service
We were on our way to FL when we when an issue arose. Coming in from Hawaii and driving from California we weren't sure we could be seen right away since our stay with family wasn't long. Sure enough though the reps at the service shop went ahead and saw us the next morning! They were all tactful, respectful and diligent in their work. Not only did they fix the issue which I might also have with my other ford vehicle but had no problem installing parts I had purchased along the way. Great team and great location to do everything for your vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We were happy to help out, Greg! Thanks for taking the time to share your experience, as we love to hear from our customers. We hope you enjoyed your visit! If you're ever in the area again, don't hesitate to stop in! Thanks again!
Quick Oil Change
Fast service. Called immediately for a minor issue. No pressure to sell me extra services or parts. Just in and out and on my way. Good experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Glad to hear you had a good experience servicing your vehicle with our team here at Don Chalmers Ford, Rico! Thanks for the feedback!
They know what they're doing.
I have a 95 Buick & a 2005 Focus, both of which I have trusted to the guys at Quick Lane on Coors. In the past, we had to take our cars there several times before they found and corrected the problem. Then the staff seemed to have changed and the new crew has fixed several problems the first time, every time. Today, I took the Buick in for a tune up. Being on a limited income, I needed an estimate before scheduling the service. They did the job and came in about $25 under the estimate. My car ran so well, that I took my wife out for dinner afterwards with the money I saved. Patrick was at the desk and is a very friendly and knowledgeable young man. I believe it was Konner that worked on our car. He is a very young man who is very polite and from what I hear, is on his way to becoming a star in the world of mechanics. I will always trust my vehicles to this crew.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to provide us with such great feedback! Thank you for your loyalty to Don Chalmers Ford! We've enjoyed working with you and are glad to hear you're pleased with your recent visit. Be sure to let us know if there is anything we can assist with in the future, and we hope you had a nice dinner with your wife. Thanks again!
Anthony was professional and gave realistic expectations....
Anthony was professional and gave realistic expectations. He communicated the problem and is a prime example of first time resolution. My 2006 Ford Fusion is still going strong and I owe that to this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to take care of you and your Ford Fusion! Thanks for taking the time to share your experience, as we love hearing from our customers! If we can be of any assistance in the future, be sure to let us know!
This place is great. Jim was very much a non-traditional...
This place is great. Jim was very much a non-traditional salesman, Eric as well. They didn't push anything on you. They tried to understand your situation and help you as best they could. Allen , the financial guy , was the same way as well. Not pushy, but very helpful and informative. They really made me feel like I was part of their family. As long as I am in Albuquerque, I'll be making the trip to Don Chalmers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the great feedback! We're glad you felt like a part of our family, because that's exactly what you are! Thanks for choosing Don Chalmers Ford to purchase your new vehicle. We strive to deliver a quality experience to each of our customers, and we're happy you felt taken care of. We'd be pleased to assist with any of your automotive needs in the future. Just give us a call or stop back in anytime! Thanks again!
This was one of the best new car buying experience we...
This was one of the best new car buying experience we have had. Derrick worked hard to find me the car I wanted. He was great. The Mustang he found for me was perfect. The whole experience from purchase to delivery was simple, friendly and comfortable. A co-worker of mine recommended Don Chalmers as he purchased 2 trucks from them and I understand why now. Don Chalmers exceeded our expectations. I will certainly buy from the again and certainly recommend them. Kudos Don Chalmers Ford and thank you so much for giving me the opportunity to own my dream car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great feedback! We love hearing from our customers, and are glad you had such a great experience working with our team here at Don Chalmers Ford. We hope you're loving your dream car, and encourage you to let us know if there is anything we can help with in the future. Thanks again!
No pressure dealership
This was such an easy transaction. I wanted a new truck but the salesman, John, did not push me into anything I didn't want. He listened, remembered, and when I came back in to see what they had he took me to the perfect truck. The deal was made in less than 1/2 hour and all the departments were EXCELLENT! I ordered several upgrades, they contacted my insurance company for me, offered me financing, and gave me an awesome price on my trade in. Love them! My husband picked up his new truck there also. We are sold
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're glad to hear you had a great experience working with our team on the purchase of your new truck, Mo! Thanks for taking the time to share your feedback, as we enjoy hearing from our customers. If there is anything we can do in the future, don't hesitate to let us know. In the meantime, we hope you and your husband are both enjoying your trucks!
Dream car
I was "again" pleased with the service and professionalism of the sales and financing personnel i.e. Vaughn and Adam, for making it possible to purchase my dream car at the incorrectly advertised price and with excellent financing to boot. Thanks again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're glad to hear you continue to have good experiences working with our team here at Don Chalmers Ford, Tom! If there is anything we can help with in the future, be sure to let us know! Enjoy the new car!
great buying experience and service experience
I bought my car from Ken Willard(the 2nd one I've bought from him). As stress free as buying a car can be. The service department is excellent. About a year after I bought the car, the battery died. They had it towed and replaced the battery and checked the car - at no cost to me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your loyalty to our dealership, Paul! We were happy to take care of the battery for you, and are always willing to help with any automotive needs. Be sure to let us know if we can be of assistance in the future!
