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Chalmers Ford

(959 reviews)
Visit Chalmers Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2017 state dealer award
View 7 awards
2017 state dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (505) 588-4079 (505) 588-4079
Used (505) 588-4065 (505) 588-4065
Service (505) 588-4073 (505) 588-4073

Reviews

(959 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chalmers Ford from DealerRater.

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I had been using a local Ford dealership for maintenance...

I had been using a local Ford dealership for maintenance in Cortez, Colorado (Kesee Motors). At my local dealership I received horrible customer service and attention to my truck. I was very impressed with the customer service at Don Chalmers and was treated very well. They took care of my maintenance issues, and were very friendly. Don Chalmers has restored my faith in the Ford Motor Co., and I will definately go back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The sales experience was easy, relaxed, and friendly....

The sales experience was easy, relaxed, and friendly. Frank Cordova was very easy going, friendly, straight forward, and informative. He listened to what I was interested in. The test drive went well and it was pleasant to be able to take the vehicle home overnight to test drive with the family. The sales was not pressured and Frank provided helpful information. Jackie Sidden was nice and friendly in setting up the financing and everything seemed to go quite smoothly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I decided to move back in the US after a 12 year absence....

I decided to move back in the US after a 12 year absence. When I was still in Norway, I contacted Michelle who treated me as family not a stranger 7000 miles away. By the time I arrived in the NM, she had arranged everything for me, so the only thing that I had to do is find financing, which eventually was also provided by the dealership and I had a brand new car 15 days after my arrival. Outstanding support.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

They went to great lengths to help a military man like...

They went to great lengths to help a military man like me, no to mention I was a first time buyer. They took time to help me walk away with a new car that I was able to finance by myself. The dealership is more than willing to help, as long as you have the patience. I would recommend anyone to go to this dealership they are truly deserve the rating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

First time buying from don chalmers and will never regret...

First time buying from don chalmers and will never regret it. The customer service was outstanding. Amy Gonzales always listened to my questions and got the car i wanted at a very reasonable price. She was very informative and patient with all my questions. Jackie Sidden was also a pleasure to meet who assisted me in getting the best possible financing that met my needs. At times when I was alone in the dealership many ford associates would stop to ask if I needed any assistance and were very personable. And when I needed some work done involving the service dept don weber exceeded my expectations by providing me with quality workmanship and service for my ford fusion. As a whole Don Chalmers Ford and their team provided me with the best car buying experience in a long time. I would not hestitate to recommend them to my friends and family. Thank you Amy, Jackie, and Don for everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The salesman and finance were very friendly and helpful....

The salesman and finance were very friendly and helpful. We were not please that a part was missing from the interior and nobody noticed until we got home and my husband found the missing part. Jim, our salesman very very helpful and was able to expedite the order of the part. I wrote to Mr. Chalmers but never received an email response back. Didn't feel I was too important...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

This was by far the most pleasant car-buying experience...

This was by far the most pleasant car-buying experience we've ever had! Ronnie Baca always listened to us and got us the car we wanted at a reasonable price. Jackie was very efficient and pleasant. This was the first time we have bought a Ford at Don Chalmers, but we're sure it won't be the last!! Thanks for a wonderful experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I recently purchased a used vehicle through Lee. I have...

I recently purchased a used vehicle through Lee. I have bought quite a few cars and dealt with many salesmen through the years. My experience with Lee and the dealership in general has been so positive. Lee's approach is honest, non- pushy and genuine. Even after everything was finalized, I got a message from him saying he found me another key fob. Nice to know that to some it's not just about the sale but also the follow up. This is a man that cares about his customers and truly gives great service. Ann Marie in finance was also amazing. Efficient, warm and friendly. I will definitely be sending friends and family to Don Chalmers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My keypad was not working and Mr Weber was my service...

My keypad was not working and Mr Weber was my service rep. He correctly appraised the problem when I dropped off my truck and kept me informed thoughout the work by phone and e-mail.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The dealership has an outstanding staffof peopleon hand....

The dealership has an outstanding staffof peopleon hand. From the GM to the sales rep all are there to answer any questions you may have on thier stock or how can I get the cash at a low rate. All try to make a very relaxed and comfordable in the sale of the car / truck you have picked out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.