Reviews
Write a reviewThis is the second used car purchase we have made at Bob...
This is the second used car purchase we have made at Bob Moore in the past year and a half and the customer service and quality of their inventory can't be beat! No matter what you are shopping for their sales, finance and service team makes you feel valued and appreciated. Having shopped multiple dealerships over the past few years no other can compare to Bob Moore...a first class dealership who beats all other competition hands down from start to finish in the purchasing process and their service department is outstanding. Well done Bob Moore once again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We were very impressed with the low pressure sales. Will...
We were very impressed with the low pressure sales. Will was very relaxed and friendly; never once did we feel that we "had to buy now!". The negotiation process was very short - none of the back and forth to the manager. Will was very straight forward and very helpful. We highly recommend Bob Moore Cadillac of Edmond, but more importantly recommend you find Will Dodd to assist you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We gave the dealership and employees a great rating due...
We gave the dealership and employees a great rating due to their friendliness and availability to answer questions and presentation of the Cadillac vehicles. We were unable to find a vehicle with the exterior and interior colors we were wanting. Ron requested a vehicle search; however, there were none to be found. They suggested ordering the vehicle of our choice through the manufacturer and calling us to view the vehicle on arrival. We were very pleased that we did not have to make any suggestions about finding this vehicle. Ron used his experience and friendly attitude to take care of the matter for us. During the purchasing of our vehicle, we could not have found a more personable person than Adam Black. He did an excellent job in getting us the best car deal we have ever made. It was not a long, drawn-out encounter; however, was very detailed and within a short period of time. Again, we would highly recommend this dealership due to the quality of employees.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great car deal
We gave the dealership and employees a great rating due to their friendliness and availability to answer questions and presentation of the Cadillac vehicles. We were unable to find a vehicle with the exterior and interior colors we were wanting. Ron requested a vehicle search; however, there were none to be found. They suggested ordering the vehicle of our choice through the manufacturer and calling us to view the vehicle on arrival. We were very pleased that we did not have to make any suggestions about finding this vehicle. Ron used his experience and friendly attitude to take care of the matter for us. During the purchasing of our vehicle, we could not have found a more personable person than Adam Black. He did an excellent job in getting us the best car deal we have ever made. It was not a long, drawn-out encounter; however, was very detailed and within a short period of time. Again, we would highly recommend this dealership due to the quality of employees.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New Kia Fan
We set out to buy a used car and drove a used Optima at another dealership. We were so impressed with the car, we ended up leasing a new Optima from Bob Moore Kia in Edmond. We had not ever driven a Kia, but must say we are very impressed with the car. Beautiful and drives like a dream. Nicest car we have ever had. Didn't think I'd care that much about the sound system, but the Infinity and satellite system is "Siriusly" cool! Glad that Charlie, our salesman, was friendly and helpful and did not pressure us. (Can't stand that.) Finance folks were knowledgeable and we are pleased with the decision to lease, which looks to be a good decision for us, as small business owners. Dealership quickly switched out a seat before we left the lot because there was a very small defect in passenger seat.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Mike Kurtz
I bought 2012 Jeep from Mr. Mike Kurtz, very classey salesman, very understanding for my family needs. It was a gift for my wife 12 years anniversary, Mike kurtz made sure that we live up to our occasion. Thank you Mike for makeing it a very special day for my family
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
One of the nicest salesmen that I have dealt with in 20...
One of the nicest salesmen that I have dealt with in 20 years of buying cars. I highly recommend Will Dodd. Made my cadillac buying experience very pleasurable.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
very good sales and finance
I really dont understand why there are so many bad reviews. I had a very good experience while buying my new Cadillac ATS, of course the price could have been a little better, but...I agreed to it. My sales person was very friendly, not pushy, and helpful. I have not had to use the service department yet, but hoping it will be as good as the up front people.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I really dont understand why there are so many bad...
I really dont understand why there are so many bad reviews. I had a very good experience while buying my new Cadillac ATS, of course the price could have been a little better, but...I agreed to it. My sales person was very friendly, not pushy, and helpful. I have not had to use the service department yet, but hoping it will be as good as the up front people.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Every person I spoke with was very helpful
I bought the forester from Jason Webb. I have already recommended him to my son and a friend who are thinking of trading. He was friendly, funny, honest, not pushy and at the same time very professional. He made sure I had no questions and spent time just showing me all the buttons so I would not have any problems driving it home. He was a pleasure to work with and made it very easy. I can not think of one think he did not do to make it a good experence.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
