Reviews
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Best experience I've had with a big city dealership. Lamelle White, the salesman was very personable and allowed us two longer than usual test drives of the car. He worked hard to take care of us. Gary Krysynski (sp?), sales manager, was very accommodating and up-front. We reached an agreed price quickly. Also, I'd had a very bad experience with the finance people at another dealer a few years ago and told Gary I did not want that sort of experience again. The finance guy we worked with was great, the process was actually fun. Whether Gary influenced that or not I don't know but it worked out well. No complaints. Good experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Got exactly what I wanted
Bob Moore Kia did an excellent job. They went all the way to Little Rock, AR to pick my car up. I got exactly what I wanted and I am very, very happy with my purchase. I would go back to them in a New York second. I highly recommend them. Roger Cricks was really great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Purchase of 2012 SRX
Most satisfying experience that I have had purchasing a new automobile. Enjoyed the sales people and the financing service also. Will enjoy doing business in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New Car Purchase
The staff was very helpful and friendly. they new their products thoroughly. We were offered as many test drives as we wished without any feeling of pressure. The process of actually making the deal was straightforward and honest. It was an overall pleasant and rewarding experience. Thanks Alex!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New Car Purchase
Everyone at the dealership was courteous and friendly. Will was knowledgable, patient and thorough throughout the process of purchasing our car. He worked with us to keep our car choice within our budgeted price range.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
this was the best experience buying a car yet, I've now...
this was the best experience buying a car yet, I've now bought 2 cars from Bob Moore and will buy more in the future. the sales man was great and the finance man was as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
BUYING PROCESS
My sales person treated me like a king. He stayed with me through the entry buying process. I have recommending him to anyone looking to buy a Cadillac.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great salesman
Sebastian was a great salesman very knowledgable and sincere I will definatly tell others to come heree
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jonette and Chad were so professional in the sale of this...
Jonette and Chad were so professional in the sale of this car. I appreciate their "detail" and ease of sale with this car. I would recommend them and have already have in the sale of my car. You should be very proud of your staff and I will do business with you guys again. Thank you for helping me with my purchase. Donielle Johnson
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I am a repeat customer due to the salesperson Adrian. He...
I am a repeat customer due to the salesperson Adrian. He welcomed us,but he was already tied up with two other customers, so he had Michael help us. He was easy to get along with and answered all my questions. Took the time to show me how all the gadgets worked. Worked very hard to get us a deal we could live with. The financial person was very knowledgeable and helped us so much,besides he was friendly and tried his best to get us the best rates. I will continue to come back again and again. I also, will steer others to this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
