Bob Moore Mazda

Absolute trash dealership! First of all, the sales rep and everyone else in the dealership was so busy, they could not be bothered to go on the test drive with me and my daughter, nor did anyone explain the vehicle's features to us. Had to figure that out after the fact. Okay fine, no big deal. I had done my research and pretty much knew I wanted this particular behicle before I got there. But the thing that has me absolutely livid is that they completely and purposely mislead me to add on unnecessary coverage telling me it was an extra $50 monthly charge and that I could cancel at any time. Made it sound like it was a type of coverage payment that would be separate from the loan. It was actually almost $10k added on to the loan acrueing interest over the life of the loan. So they charged me $39k for a $29k vehicle. I know that they mislead us on purpose because noone with a brain would overpay for a vehicle by $10k plus interest. Then when I saw the amount of the loan at my bank, they would no longer answer my calls or texts or return my phone calls. Finance dept is impossible to get ahold of for refunds. I had purposely sought out a vehicle from this dealership because of their high review ratings, but I will never do business with them again & I highly do not recommend Bob Moore Mazda. I want to make sure that nobody else is mislead by all of the wonderful reviews on these platforms.

Absolute trash dealership! First of all, the sales rep and everyone else in the dealership was so busy, they could not be bothered to go on the test drive with me and my daughter, nor did anyone explain the vehicle's features to us. Had to figure that out after the fact. Okay fine, no big deal. I had done my research and pretty much knew I wanted this particular behicle before I got there. But the thing that has me absolutely livid is that they completely and purposely mislead me to add on unnecessary coverage telling me it was an extra $50 monthly charge and that I could cancel at any time. Made it sound like it was a type of coverage payment that would be separate from the loan. It was actually almost $10k added on to the loan acrueing interest over the life of the loan. So they charged me $39k for a $29k vehicle. I know that they mislead us on purpose because noone with a brain would overpay for a vehicle by $10k plus interest. Then when I saw the amount of the loan at my bank, they would no longer answer my calls or texts or return my phone calls. Finance dept is impossible to get ahold of for refunds. I had purposely sought out a vehicle from this dealership because of their high review ratings, but I will never do business with them again & I highly do not recommend.

We had a very good experience with our sales person Mark Zachery, he was honest and professional, the people at the dealership were very nice and helpful.

We had a very good experience with Mark, the sales person he was very honest and helpful about everything and we ended buying our Mazda CX5

Smooth and easy process. Steven Coleman was the best. Answered all questions and l didn’t feel rushed to buy.

We had Salesman Mark Nelson, and he was such a down to earth, great individual. Not once did I feel anything other than welcomed and cared for by all of the staff. Truly out of all of the car buying experiences I’ve had, Bob Moore Mazda tops the list. Thank you all for helping me get my wife the car of her dreams and working with us!

Super welcoming, helpful, and very knowledgeable. Michael was amazing, I couldn’t recommend him more. He made the process so easy!

Super welcoming, helpful, and very knowledgeable. Michael was amazing, I couldn’t recommend him more. He made the process so easy!

As usual - 5 Mazdas later - best service and sales. Thanks Dale Hampsmire! You are the Best!

Dusty Wiles helped get us into a CX-5 and made the entire transaction seamless and quick.