Reviews
I gave the rating of 5 across the board because I was...
I gave the rating of 5 across the board because I was very impressed with the genuine demeanor of all of the employees. I especially impressed with Maitlin and his approach to providing whatever he could to us as customers. He did not try to push a vehicle on to us, he just simply guided us through the process. If I were managing a company I would want someone like Maitlin to represent my company.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Linda and the sales manager offered us the best deal...
Linda and the sales manager offered us the best deal around and honored their promise on our trade-in, even though it wasn't what they expected.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I very much enjoyed working with Linda in the purchase of...
I very much enjoyed working with Linda in the purchase of my son's new Mazda. She was pleasant, informed, and low pressure and made the experience of buying a new vehicle good instead of stressful. I will definitely look her up when I am ready to purchase another Mazda.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was easy to buy from this dealer. They were very...
It was easy to buy from this dealer. They were very upfront on pricing and asked what we wanted to make the deal. They gave some and I gave some. I did most of the work by the internet and only needed to test drive the car I was buying. Finance Manager wasn't hard sell and when I said no, he accepted it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Linda was very knowledgeable about the workings of the...
Linda was very knowledgeable about the workings of the car, anything she didn't know she found out for us. Explained all the paperwork. Introduced us to service for future service work. Great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Exceptional service. I had done a lot of research on the...
Exceptional service. I had done a lot of research on the vehicle I was interested in before meeting with a sales consultant. I knew that the CX-5 was selling very well, and because of this there were not many options in stock on the lot. Therefore I was expecting to have to do a lot of haggling to get a reasonable price as well as have difficulty getting the model with specifications I wanted. This wasn't the case. The team at Bob Moore Mazda, specifically Linda Graham, were great. They located a vehicle immediately that had the details I wanted and at a price that was reasonable. Very happy with the overall sales experience there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Both Corbin and Chas were very accommodating in our...
Both Corbin and Chas were very accommodating in our purchase and were very easy to work with. We ended up purchasing new at a very good price without the painful back and forth haggling that you usually associate with purchasing a vehicle. In fact we took their offer to other dealers and no one could even come close. One dealer even stated, "There is no way we can do that, I would run to that deal as fast as possible." I would definitely recommend Bob Moore Mazda to other customers. Thanks for the help.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was very impressed with Trena (internet sales). She...
I was very impressed with Trena (internet sales). She worked with me over several days via e-mail. We live in southwestern Oklahoma and do not have the time nor desire to make a wasted trip to try and purchase a vehicle. She referred me to Herb who assisted with the purchase. All the staff were very friendly and helpful. The process was not a painful hassle as in the past. Herb made it very smooth and quick. I would refer Bob Moore to my friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Linda and Corbin were very knowledgeable and cooperative....
Linda and Corbin were very knowledgeable and cooperative. Everyone at the Dealership was very friendly, professional, and helpful. They were very patient with me as I tested several cars before deciding
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I could not have picked a better dealership to buy a new...
I could not have picked a better dealership to buy a new car. They were so helpful and had outstanding service. I am 100% satisfied, and I will be going back in my near future to buy another car. THANK YOU MAZDA FOR ALL YOUR HELP AND SERVICE. I will recommend you to all my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
