Reviews
I really like bobmoore they don't drag you back into some...
I really like bobmoore they don't drag you back into some weird room for financing. They are very nice I have purchased two cars from there so far.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We only take repeat offenders back there :) Just kidding - thanks for the great review and I hope to see you back soon for your first service appointment! I have forwarded this to Brad's managers as well as posted it on our Facebook fan page at http://www.facebook.com/bobmoore.mazda if you would like to share some photos of your car(s)
I had a great experience from start to finish and didn't...
I had a great experience from start to finish and didn't feel high pressure! Dale worked with me and was very patient throughout my experience. Everything there has been oustanding!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I am proud that you had such a great experience with our dealership. Thank you for the review and I hope we can continue to give you the same level of service for many years to come! I have forwarded this to Dale's managers as well as posted it on our Facebook fan page at http://www.facebook.com/bobmoore.mazda
Everything was smoothe and easy. My second Mazda bought...
Everything was smoothe and easy. My second Mazda bought from this dealership and my 3rd with Bob Moore. I will continue to shop with Bob Moore!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much for your continued business - you exemplify how we want every customer to feel! Hope to see you back soon! I have forwarded this to Eric and Jason's managers as well as posted it on our Facebook fan page at http://www.facebook.com/bobmoore.mazda if you would like to share some photos of the newest Mazda, or even all three if you still have them!
I bought a 2005 Xterra at Bob Moore Mazda. I love my new...
I bought a 2005 Xterra at Bob Moore Mazda. I love my new vehicle. I wasn't very happy with the service given to me at Bob Moore Kia. I talked to a sales rep named William(I don't know his last name) the night before I bought my Xterra. Told him that I was not interested in the one on the Kia lot because I wanted an automatic and I realized that one was a standard. He told me he found 2 other Xterra's that were both automatic and to come by the next day and talk to him. I did. Then he tells me the cars are not there they are at Bob Moore Mazda on the opposite side of town. I was very irritated because 1) I don't live close and drove to Bob Moore Kia just to be told the car I came to look at was not on the lot I was told to come to. and 2) I had just been about a block away from Bob Moore Mazda before I drove over to the Kia lot just to be told I had to drive way back across town to see the vehicles. Not only was this a huge waste of my time, but also not cheap considering gas is around $3.50/gallon. Also if I hadn't known exactly what I wanted when I showed up at Bob Moore Mazda the sales rep wouldn't have been a lot of help. He didn't know anything about the Xterra(which I understand that its a Mazda dealership, but there are some features to the vehicle that I really like that I didn't even find out until I took it to show my dad and he figured them out and showed me.) He could have used the features as selling points. I am really happy with my Xterra which was the goal, but overall not happy with the service I received. The price I ended up paying was right around blue book value so good, but not great pricing.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
I am sorry about the confusion you ran into between the two stores. I have forwarded this to both stores' managers so we can address that issue. Obviously, we are glad that you are enjoying the Xterra and hope your next visit to our dealership will be 100% perfect!
Absolutely Recommend. Be prepared to be treated with...
Absolutely Recommend. Be prepared to be treated with respect and courtesy in a comfortable and professional environment. It is not your average dealership by any means in that they went above and beyond what I would have expected. Look for Linda to assist you...you will not be disappointed. Plain and simple... make the smart move and begin your car buying adventure here and there will be no need to go elsewhere.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! I have forwarded this to Linda's managers as well as posted it on our Facebook fan page at http://www.facebook.com/bobmoore.mazda if you would like to share some photos of it
This was overall the best experience I have ever had...
This was overall the best experience I have ever had buying a car. Honest price and NO B.S., I would recommend Bob Moore Mazda to anyone wanting a great car at a great price with easy to work with people. Ryan J WILLIAMS
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive review and I am glad you had a great experience with us! I have forwarded this to their managers and hope to see you back soon for your first service visit!
I was made to feel welcome and shown the vehicle I came...
I was made to feel welcome and shown the vehicle I came to inquire about. The car was not just sold, but described in full detail. I was shown the offered options, given a color choice, and treated as a guest, not just a customer. Everyone was friendly and helpful. It was one of the most pleasant car buying experiences I have ever had. My wife and I were both very impressed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving such a positive review! This is exactly what he hope to provide for every customer. I have forwarded this to Linda's managers as well as posted it on our Facebook fan page at http://www.facebook.com/bobmoore.mazda if you would like to share some photos of your new car!
This dealership was one of the first to contact me...
This dealership was one of the first to contact me concerning my new car, and absolutely the most helpful. Everyone I dealt with was knowledgeable, kind and honest about the entire process. Trena was especially helpful with answering the many questions I had and Chas was great about establishing a great price, and giving me useful tips when I picked up my car. The entire staff was polite, courteous and most of all true professionals. I would recommend this dealership to anyone looking for a new or used car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive review, Aaron! I have forwarded this to their managers and also posted it on our Facebook fan page at http://www.facebook.com/bobmooremazda if you have any photos of your new car you would like to share!
Great people and great service. They followed up and...
Great people and great service. They followed up and followed through. I knew what I wanted and they did what they could to help me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words! I have forwarded this to their managers and also posted it to our Facebook fan page at http://www.facebook.com/bobmooremazda if you have any photos you would like to share!
The reason why my experience was okay due to the fact...
The reason why my experience was okay due to the fact that i live in moore. it was a hastle to drive back up their the next day. Also when i left Mazda and got on the highway in my new car the gas was so low i had to pull over and fill up. I bought 3 other cars from norman and they all had full tanks of gas....very disappointed that Mazda let me leave in a car that had less then half of a quater of gas in the tank....
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
I apologize about the gas not being filled up - that was probably an oversight in the process and is not the standard! I have forwarded this to their managers and hopefully we can get that taken care of for you! I also posted this to our Facebook fan page at http://www.facebook.com/bobmoore.mazda if you would like to share some photos of your new ride!
