Reviews
This was the easiest car purchase. I'd already been...
This was the easiest car purchase. I'd already been working with Reynolds and although I liked the salesman fine, he could not get another dealer to trade with him on the car I wanted. In fact, we went through all the paper work to buy the car (even writing the check) at Reynolds and then the car they were supposed to get never came through, and he couldn't get a trade on another one. When I called Bob Moore, they negotiated a trade very quickly. Jason was VERY on top of everything and was able to negotiate a successful "locate" with another dealership within about 15 minutes. We completed everything, including the price I wanted and the financing rate I wanted, very quickly on the phone, and when we came in to pick our car, everything was ready to go. It was amazingly efficient.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Overall a good buying experience. I had to haggle a...
Overall a good buying experience. I had to haggle a little more than I expected on my trade in. Would buy again from this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
I actually went there to see about buying a used car that...
I actually went there to see about buying a used car that was advertised; but it had been taken away as totally damaged by a recent hair storm. I then talked to Corbin about the cars we were looking at that had been damaged by the hail storm that totaled the other car. After some discussion and them looking at my trade in we reached a good deal on a new Miata. I love the car and they say they will work with me on repairing the damage that the hail storm did to my car. We'll have to see what kind of a deal they can help me with in the future. The staff and everyone was very friendly and I think they did right by me with my trade in and all. Thanks Bob Moore for creating another satisfied customer. Mr. Drew Pitcher
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This is the second car I have bought from bob Moore...
This is the second car I have bought from bob Moore Mazda. Was a great experience and they did everything possible to get us exactly what we wanted. Thanks to Corbin, Chaz, and lance it was a wonderful experience and we love the new cx-9. Special thanks to Corbin for taking the time to make sure we were happy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We have purchased serveral cars over the years, this...
We have purchased serveral cars over the years, this absolutely ranks in the top 3 of the best experiences, everyone was friendly and helpfull. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I can not believe the service and and effort the sales...
I can not believe the service and and effort the sales people and then the finance people went to get me into a new car without any pressure.I met with Linda and then Chas and really couldn't do anything that day so I came back and we concluded our business. A great dealership with outstanding people.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Looked at cars on the lot after hours, inquired online...
Looked at cars on the lot after hours, inquired online and, unfortunately, was referred to Herb. Arrogant, rude, put out when asked to do anything and not once even thanked us for the sale. No follow-up. Very rude man. Bought the car for my daughter and both of us had the same opinion.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
I highly recommend this dealership! I went to Bob Moore...
I highly recommend this dealership! I went to Bob Moore Mazda with my mom so I could test drive a Mazda3 or Mazda6. I had researched the safety and performance ratings and mazdas were ranked fairly high. Herb described the difference between the types of mazdas and what amenities I would get with each one. When I told him my credit, payment limit, the amount I could put down, and that I couldn't live without a sunroof, Herb showed me the perfect car! After test driving it, Herb and Eric(finance counselor) did everything they could to get me in that car. They were not pushy at all. They told me the facts, and gave me an offer I couldn't pass up! Keep in mind that this was my first car to buy so all my friends and family had warned me how dealerships will tell you one thing and have you sign a contract that says something different. My experience was nothing like that! They were all focused on making sure I got what I wanted! I am so blessed to have had a smooth, pleasant first experience buying a car. Now, the true test...whether they stick behind their warranty, which I believe they will. Thank you for my awesome, beautiful, perfect Mazda3!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I'm in my second Mazda from Bob Moore - Great place to do...
I'm in my second Mazda from Bob Moore - Great place to do business with. I'm in my second Mazda from Bob Moore - Great place to do business with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Service for me and my daughter, friendly, and...
Great Service for me and my daughter, friendly, and understanding. My daughter didn't get the colour(She wanted the Green) she wanted, but still we are all happy with our new vehicles: Mazda CX7 & Mazda 2
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
