Skip to main content

Paramount Ford

(2,433 reviews)
Visit Paramount Ford
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 17 awards
2024 state dealer award 2021 state dealer award 2021 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 694-8157 (888) 694-8157
Used (888) 306-4752 (888) 306-4752
Service (866) 303-5651 (866) 303-5651

Reviews

(2,433 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paramount Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Ford Escape

I just love my new Ford Escape. Andy Courtney is a great, trustworthy salesperson and Russell Childers is the best. We were upside down in our trade and they really went to bat for us. Thanks for an awesome car buying experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We love hearing about customers who have a great experience at our dealership and we are glad you are one of them!  We know that buying a car is an important decision and we are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Russell Childers | Sales Manager | rchilders@paramountauto.com

Cody is a great salesperson and vertical professional

Cody was great and very helpful would buy again from him would recommend him to anybody very knowledgeable on our new car and very helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Sharon, we love hearing about customers who have a great experience at Paramount Ford Hyundai of Valdese and we are glad you are one of them!  We know that buying a car is an important decision and we are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Russell Childers | Sales Manager | rchilders@paramountauto.com

Amazing service by Andy Courtney!

Andy is awesome! He was able to find a car within my budget that was large enough for my family. Not only did he get me In a awesome new ride he was very patient, helpful and friendly. I highly recommend Andy. I had been to several dealerships and didn't get the service or quality of a vehiche like I did with Paramount ford hyundai of valdese.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Andy was able to meet your needs. At Paramount Ford Hyundai of Valdese, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Russell Childers | Sales Manager | rchilders@paramountauto.com

Focus S

Cody Dula was able to get me a great deal on my Ford Focus S. He's professional and courteous; when I had questions, he immediately had answers. I've had horrible experiences with salesmen in the past, but Cody was very easy to work with. The entire process was smooth and I was out the door within hours.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the wonderful compliments!! We couldn't be more pleased to hear ourselves described as professional and courteous. We hope you enjoy your new Focus and we look forward to seeing you again whether for routine service or another purchase. Thanks again!! Sincerely, Russell Childers | Sales Manager | rchilders@paramountauto.com

2016 F150

Mark Engle and his group were incredibly helpful. On a busy week they still went above and beyond to make sure I got the best price and deal before I even got to the lot. Once I arrived, they were extremely friendly and helpful. Good group, no pressure...a refreshing buying experience from someone who's seen it all while trying to get a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We love hearing about customers that have a terrific experience at Paramount Ford Hyundai of Valdese. We know that buying a car is an important decision and we are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Russell Childers | Sales Manager | rchilders@paramountauto.com

great experience

Michael Connell made the ease of the transaction seamless, He brought the transit to our office to look at. Once we decided the options we needed he found the vehicle within a few days. Super simple and hassle free

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Michael, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them!  We understand that buying a car is an important decision and we are honored that you chose Paramount Ford Hyundai of Valdese. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Russell Childers | Sales Manager | rchilders@paramountauto.com

F350 Superduty

This was a very good (Hassle Free) buying experience. The guys that I dealt with (Brent Buff, internet contact) and Darrin Moose (onsite) are both very good guys. They were easy to work with on the truck that I wanted. Both Darrin and Brent along with the sales manager and finance person stayed well beyond there scheduled (8PM) quitting time to deal with me. This was my first dealings with Paramount Ford and if the other folks there are as good to work with as the sales guys I will be a repeat customer for years to come as long as I can get the vehicle that I want/need at the given time. Overall godd job from everyone involved with my sale. The main reason I have for not giving all excellent rating to everyone, is this is the first vehicle I have bought here some time will tell and give them the opportunity to become excellent rated by myself.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and for choosing our dealership. I am pleased to hear that our staff was able to provide an overall positive experience. I'm looking forward to having you again in the future. Best regards, Russell Childers | Sales Manager | rchilders@paramountauto.com

Mustang!!!!

Cody was great. First time I ever bought a new car. Thanks Cody for helping me.. He explained each step of the process as we went through them. Great salesman

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Lori! It was a pleasure to read about your first buying experience working with Cody. Congratulations on your new Mustang! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, The Paramount Team

Great place to buy a car or truck.

I got the best deal I've ever got on a trade. The sales man was great. Just a great person to talk to. This the 2nd time that I have traded with them. Always great. If I ever trade again, they will be the first place I'll go. If you want a good deal, go to Paramount Ford.Mark Engle was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for this review. We really appreciate you leaving us your input. We are very pleased to hear that Mark could make your car trade- in experience so pleasurable and stress free. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, Russell Childers | Sales Manager | rchilders@paramountauto.com

Hassle free deal

Cody is quick, courteous and knowledgeable. The purchase was hassle free. I would recommend Cody and this dealership to anyone. Great deals on late model used f150s.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for your outstanding review! We're glad to hear that Cody was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Russell Childers | Sales Manager | rchilders@paramountauto.com