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Paramount Ford

(2,433 reviews)
Visit Paramount Ford
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 17 awards
2024 state dealer award 2021 state dealer award 2021 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 694-8157 (888) 694-8157
Used (888) 306-4752 (888) 306-4752
Service (866) 303-5651 (866) 303-5651

Reviews

(2,433 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paramount Ford from DealerRater.

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Mustang!!!!

Cody was great. First time I ever bought a new car. Thanks Cody for helping me.. He explained each step of the process as we went through them. Great salesman

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello Lori! It was a pleasure to read about your first buying experience working with Cody. Congratulations on your new Mustang! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, The Paramount Team

Second car in 2 months

Brent Buff and the team at Paramount Ford Hyundai Valdes again exceed all expectations. Customer service is priority. I am a very happy repeat customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Pam, it was a pleasure to read about your second car-buying experience at Paramount Ford Hyundai Valdese. Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Brent provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Best wishes, Russell Childers | Sales Manager | rchilders@paramountauto.com

Outstanding!

From the moment I arrived on the lot, until I drove away with a new truck! Code was a fantastic sales representative and everyone involved was helpful and eager to please.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Eric, thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team, and Cody, made such a great impression on you. If there is anything more we can assist with do not hesitate to get in touch with us! Sincerely, Russell Childers | Sales Manager | rchilders@paramountauto.com

Great service

Cody was very helpful, answered all of my questions, very professional, and I am the proud owner of a new 2017 Ford Edge. I am a very happy lady.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Mary, thank you for the perfect feedback! I am pleased to know that Cody was helpful and professional during your visit. Don't hesitate to contact us if there is anything else we can do for you. Best Regards, Russell Childers | Sales Manager | rchilders@paramountauto.com

Fast and easy to deal with

Sold the car I had been looking at, but Brent Buff found another one just like it within an hour, and had it delivered to their facility that same evening, and i picked it up the very next morning. Thanks Brent Buff!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Jerome, thank you for the perfect review! I am happy that Brent made your purchased experience so positive. Don't hesitate to contact us if there is anything else we can do for you. Best Regards, Russell Childers | Sales Manager | rchilders@paramountauto.com

Third time customer

This would be my third purchase at Paramount Ford Hyundai Valdese. I have bought 1 Hyndai Sonata, and two Ford trucks. Each time the people here have did there utmost to deliver what I wanted in the price range I needed. I wouldn't hesitate to recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Bryan, thank you for the great feedback! I am pleased to hear that you had a positive purchased experience at Paramount Ford Hyundai of Valdese. Thank you for the recommendation and hope to see you soon. Best Regards, Russell Childers | Sales Manager | rchilders@paramountauto.com

Very happy customer

I could not have been more satisfied with my second purchase at this dealership. Mark Engle went above and beyond to find the vehicle I wanted with the features I wanted. And was diligent in showing me how everything works.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the feedback! I am pleased to hear that Mark went above and beyond during your visit. Don't hesitate to contact us if there is anything else we can do for you. Best Regards, Russell Childers | Sales Manager | rchilders@paramountauto.com

Great service and are willing to work with you

Darren was the first car salesman to give me a call and he was Johnny on the spot with it unlike some of the other dealerships I submitted my info to. He asked the right questions about my financing options and what I was looking for and even though I didn't go with his dealerships financing options he made it easy for me purchasing what I had come to see. He was also very professional and personable. I will definitely buy another vehicle from this guy when that time comes around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Twallace, thank you for the great review! I am grateful that Darren made your purchased experience so positive. Don't hesitate to contact us if there is anything else we can do for you. Best Regards, Russell Childers | Sales Manager | rchilders@paramountauto.com

Awesome salespeople

I had tried to go to another dealership and they wanted alot of money down and wouldn't work with me so I called Russell and he had a deal in the works within a few hours and he had Brent as our sales person and he was such an excellent sales person. Have been a customer Paramount Ford for a little bit and will not go anywhere else to get another vehicle when it comes that time again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Amber, thank you for the feedback! I am glad that our staff did an excellent job during your purchased visit. Don't hesitate to contact us if there is anything else we can do for you. Best Regards, Russell Childers | Sales Manager | rchilders@paramountauto.com

Excellent customer service

Cody Dula did an excellent job at find everything that I was looking for in a car. His coworker Bryan Blanchard was an excellent help as well. Overall I was satisfied with my experience and purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the feedback! I am glad that Cody did an excellent job during your visit. We look forward to seeing you back again in the future! Best Regards, Russell Childers | Sales Manager | rchilders@paramountauto.com