Skip to main content

Paramount Ford

(2,433 reviews)
Visit Paramount Ford
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 17 awards
2024 state dealer award 2021 state dealer award 2021 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 694-8157 (888) 694-8157
Used (888) 306-4752 (888) 306-4752
Service (866) 303-5651 (866) 303-5651

Reviews

(2,433 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paramount Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Good experience!

I had a good experience at Paramount Ford Hyundai Valdese. The Staff was very polite, courteous and not pushy! The Salesperson was very helpful and patient in answering all my many questions since I hadn't purchased a new car for many years. I am very pleased with my 2016 Hyundai Elantra! Thank you for the experience.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! I am happy to know that our staff was polite, courteous and not pushy during your visit. We look forward to seeing you back again in the future! Take care. Best Regards, Russell Childers | Sales Manager | rchilders@paramountauto.com

new car purchase

Enjoyed woring with Andy Courtney in purchasing a new car. Andy was pleasant and professional. He was a great help in finding the right car for us that we believe we will like and enjoy driving.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! I am delighted that Andy was pleasant and professional during your visit. Don't hesitate to contact us if there is anything else we can do for you. Best Regards, Russell Childers | Sales Manager | rchilders@paramountauto.com

Very happy with our purchase!!!

Our family enjoyed working with Cody. The staff was very accommodating and helpful. From the test drive to the delivery it was a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

David, thank you for the great review! I am happy to hear that Cody and our staff was very accommodating and helpful during your visit. Don't hesitate to contact us if there is anything else we can do for you. Best Regards, Russell Childers | Sales Manager | rchilders@paramountauto.com

New F-150 Lariat

I was under a time crunch to get a vehicle for a new job. Michael made note of exactly what I was looking for and found my truck at an out of state dealer in less than a day. He had the truck driven down, options installed, detailed, fueled up and ready for me to pick up two days later. He was an excellent communicator and did everything he said he would do in a timely manner! If you're looking for a Ford give Michael a chance, you'll be happy you did!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the perfect review! I am happy to read that Michael was an excellent communicator and did everything he said in a timely manner which we know you deserve. Please remember that we're always here to assist you with any future auto needs. Best Regards, Russell Childers | Sales Manager | rchilders@paramountauto.com

Smooth Purchase From A Distance

We recently purchased a pre-owned Ford Expedition EL from Paramount. From the initial inquiry to post sale Darrin Moose was professional, easy to work with and went above and beyond to make our purchase smooth. We do not live in the Valdese area and had the vehicle delivered to our home close to 200 miles away. Darrin delivered the vehicle himself and drove our trade in back to Valdese. We could not have asked for a better salesperson to work with. Although we have many car dealers in our area our next vehicle purchase may be from Paramount again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the feedback! I am glad to hear that Darrin was professional, easy to work with and went above and beyond to make your purchased visit smooth. Don't hesitate to contact us if there is anything else we can do for you. Best Regards, Russell Childers | Sales Manager | rchilders@paramountauto.com

very good

I don't like to write any reviews. but how ever Michael Connell did a very good job and I would go back again. garrett

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! I am happy that Michael did a very good job during your visit. Feel free to call or stop by if there is anything else we can do for you. Best Regards, Russell Childers | Sales Manager | rchilders@paramountauto.com

hassel free

BRENT BUFF IS VERY PROFESSIONAL AS WELL AS DOWN TO EARTH HE AND RUSSELL WERE ABLE TO HELP GET MY HUSBAND AND MYSELF THE BEST DEAL FOR OUR BUDGET ,AND NEEDS. I SEEN MY SANTAFE ON LINE AND WAS ABLE TO WORK OUT A DEAL.WE LOVE OUR NEW CAR AND APPRECIATE BRENT FOR HIS HARD WORK THANKS SO MUCH!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the lovely review! I am happy to hear that Brent and Russell were very professional and helpful during you and your husband purchased visit. If you need anything else at all, please come back to see us. Best Regards, Russell Childers | Sales Manager | rchilders@paramountauto.com

helped me out alot

The person helping me was Cody Dula and he was great to work with and got me the truck i wanted good people i would buy another truck from them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review, Ryan! I am pleased to hear that Cody was helpful and great to work with during your purchased visit. If you need anything else at all, please come back to see us. Best Regards, Russell Childers | Sales Manager | rchilders@paramountauto.com

Wonderful!

My husband and I both bought new 2017 cars from Mark he was so friendly, honest & he went above and beyond to help us both get into new cars that we Love! I spoke to him 3 weeks ago about a visit with him. He didn't not call me every day and bug me like other places have in the past. He called the day before to confirm our appointment and that was it. He is a great sales person. He definitely loves kids. He helped keep our one year old child entertained while we were there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Victoria, thank you for the wonderful feedback! I am excited to know that Mark was friendly, honest and went above and beyond to help you during your purchased visit. Please come visit us if you need anything else, be it service or sales. Best Regards, Russell Childers | Sales Manager | rchilders@paramountauto.com

Paramont Ford Valdese is Best in the Business!

Mike Mcconell went above and beyond to locate, deliver, and square the deal on 2017 Ford Escape. He searched and found the right color, package, and deal on what my wife wanted. He had the car delivered quickly and detailed perfect. I have worked with Paramont many times to find the right car to fit the needs of my family. Russell helped make the deal happen. If you are gonna do it, but it at I40 Exit 113 Valdese! Ask for Mike! He will make it happen!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Rob, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Mike is truly an invaluable asset and I appreciate everything that he does. I will be sure to pass on your very kind compliments and enjoy driving your new Escape. Best, Russell Childers | Sales Manager | rchilders@paramountauto.com