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Greenway Kia of Hickory Hollow

(966 reviews)
2018 consumer dealer award
View 1 awards
2018 consumer dealer award

Reviews

(966 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Greenway Kia of Hickory Hollow from DealerRater.

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I got to drive the cars I wanted, got the trade in value...

I got to drive the cars I wanted, got the trade in value I wanted and drove out in the car I wanted. All of this completed in 2 hours. It was a pleasent experience and I totally enjoy my new Optima. I have had my Soul for 2 years and my wife absolutely adores "her" car. Ron did an excellent job for us and when I am looking for my next new car I will go back to this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

MR RON MORGAN IS A TOP NOTCH SALES PERSON AND VERY...

MR RON MORGAN IS A TOP NOTCH SALES PERSON AND VERY PROFESSIONAL AND ACCURATE IN HIS DESCRIPTION OF MY NEW RED KIA SOUL. THIS IS OUR 2ND KIA AND I AM REALLY IMPRESSED WITH THE QUALITY AND DEPENDABILITY OF THE KIA BRAND. KEEP UP THE GOOD WORK GUYS ! rob

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

He is awesome!!!!! He is always nice and very willing to...

He is awesome!!!!! He is always nice and very willing to help and I think he is very pleasant I look forward to his nice and friendly smile :-)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jonathan is always professional and gives you accurate...

Jonathan is always professional and gives you accurate information everytime. Great Service! They always keep our appointment time and gets us in and out every time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I got there late and then went to IHOP for a late lunch....

I got there late and then went to IHOP for a late lunch. I forgot they were closing at 4:00 PM and held them up about 15 minutes. However, Jeff Campbell and the lady taking the money were very pleasant and didn't seem to mind one little bit. I know they probably did mind, but they made me feel fine about being late to pay. HH Carnival Kia has superb customer relations representatives. I do wish you had a location closer to me (West Nashville, Bellevue, or Belle Meade).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Shon Gilbert made it the best buying experience I have...

Shon Gilbert made it the best buying experience I have ever had! I will be going back to them in the future and I would recommend anyone I know to go there!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent service. 10 out of 10 across the board. I...

Excellent service. 10 out of 10 across the board. I highly recommend Kia for new ir used vehicles. Thank you carnival Kia and semper fi!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very fast in and out time. Checked on a problem I was...

Very fast in and out time. Checked on a problem I was having with the ECO and although they could'nt find any thing he said if if it happens again to bring it back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

fourth vehicle fantasic place to do business people bend...

fourth vehicle fantasic place to do business people bend over backwards to help. In and out with no time wasted explained vehicle very well dealershi[p is top rated would recommend it to others and I have in the past

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service and folks. The service guys new I wad in...

Great service and folks. The service guys new I wad in hurry and worked diligently to complete my service quickly so I could get back to work. Thanks to them all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.