Greenway Kia of Hickory Hollow

I went in to get something minor fixed (under warranty) and regular service-I told the guy I wasn't working much, so I would need to know how much it would be before proceeding and he agreed he would-he also explained that some things we went over probably didn't need to be done at that visit-hey great even better-so I initialed the paper work over this "little box that was blank" (my bad)-giving them permission to look at the car and fix the problem I asked to be fixed (or so I thought)-when I went back the next day to get my car it was almost $500.00-when I explained what the guy and I talked about $ wise-that they were suppose to let me know if it was going to be more than we discussed they acted like they didn't know what I was talking about (and maybe they didn't but)-of course the guy I spoke with about this was off that day-they said they tried to call him, but couldn't reach him-they gave me a choice at least-I could either pay the money or they could keep my car-they heard words that I don't normally use in public (which shocked both of us and didn't help at all except to make me feel better)-so I paid it and left b/c it wasn't really a choice-turns out the main reason I took it up there for to begin with was not only not fixed they made it worse-I still haven't taken it back to get that fixed again b/c I still have such bad feelings toward that place I can't make myself do it-All the reviews I read are all on the money-THEY SUCK! I wouldn't buy another Kia even if it was the best price/car on earth-just b/c of the service dept.-and the commercial-"don't leave until you see me"-he doesn't want me to see him-it wouldn't be pretty-I turn the channel b/c it turns my stomach! You've been warned and hopefully will be wiser than I was...................no blank boxes!

Wayne was great!!!! He helped me and wife find a car that was available for our credit. There wasnt pressure for us to buy. I would definitely recommend Carnival Kia of Hickory Hollow any day! Go see Wayne he will make sure you are taking care of and is very friendly and helpful. Thanks Wayne

Primero fueron muy amigables un buen trato y muy rapidos checqmos el carro me explicaron y melotraje me atendieron muybien me explicaron las funciones de el carro las garantias me extendieron algunas garantiaa me redujeron mi pago

I am always extremely apprehensive when making major purchases, but my salesman, Shon Gilbert, made it easy for me too relax. Being that this was my first solo purchase of a vehicle, he worked diligently to assure that my needs as an individual customer were met. Shon was amazing and I will definitely be recommending him to future buyers.

I bought a 2013 KIA Sorento in July and I love it. The service was fantastic and Ron Morgan was wonderful!!! This is my second purchase here and I will buy here again.

David and Jason where very attentative in our needs and wants in a car. They worked with us to get the price and monthly payments that we could afford, I didnt think that there was a way they could do that, but Jason did some figuring and made it possible. They where so nice and patient with us , thank yaw so much. We will definitely be coming back in the future.

Jason and Jeff were great to work with to ensure that I had the best experience possible. I would recommend them to all my family and friends. Thanks for making this so easy for me.

I am a single mother. Our car died and choices for replacing it were limited. I contacted Carnival Kia and was put at ease right from the beginning by the friendly salesman. Both the salesman and manager that I worked with went out of their way to be helpful and did not pressure me. We talked about my needs and what they had available to meet those needs. Buying a car makes me nervous, but this was the best experience I have had to date!

Great Experience: Dave made the experience better. He was patient with me and Honest, answering all my questions! I will recommend this dealership to family and friends as well as recommend Dave.

This was the best car purchasing experience that I have had. The salesman was excellent. He told me what I needed to know and listened to what I said. The manager was excellent as well. Thank you!