Reviews
My experience with Rusty Wallace Chevrolet Clinton was
My experience with Rusty Wallace Chevrolet Clinton was great. I knew exactly what I was looking for and knew my numbers before I went. Looked at the truck, drove the truck and had a deal within 2 hours. No high-pressure sales tactics. My funding wasn't coming until later in the week. The TEAM worked with me on that. I would definitely go back to RWC Clinton
My experience with Rusty Wallace Chevrolet Clinton was
My experience with Rusty Wallace Chevrolet Clinton was great. I knew exactly what I was looking for and knew my numbers before I went. Looked at the truck, drove the truck and had a deal within 2 hours. No high-pressure sales tactics. My funding wasn't coming until later in the week. The TEAM worked with me on that. I would definitely go back to RWC Clinton
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Had a rear brake pad failure and pad was cutting into the
Had a rear brake pad failure and pad was cutting into the rotor. Luckily I was close to Rusty Wallace Chevrolet. I use my vehicle for work so I needed repaired ASAP. I spoke to a service advisor about my situation and she was awesome. They got me in right away and advised the front pads were worn as well and suggested replacement. They repaired my truck and had me ready to go in a little over an hour.
Had a rear brake pad failure and pad was cutting into the
Had a rear brake pad failure and pad was cutting into the rotor. Luckily I was close to Rusty Wallace Chevrolet. I use my vehicle for work so I needed repaired ASAP. I spoke to a service advisor about my situation and she was awesome. They got me in right away and advised the front pads were worn as well and suggested replacement. They repaired my truck and had me ready to go in a little over an hour.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My husband and I were on our way to Gatlinburg, TN from
My husband and I were on our way to Gatlinburg, TN from Indiana when my "steering wheel assist reduced" light came on. After searching for the nearest Chevy dealer, we came across Rusty Wallace and the name alone speaks for itself! The service department was very friendly, specifically Emily Perry, Jeff Bailes, David (unsure of last name), and salesman Chandler Moore. We would definitely consider traveling 6+ hours to purchase a new vehicle there!
My husband and I were on our way to Gatlinburg, TN from
My husband and I were on our way to Gatlinburg, TN from Indiana when my "steering wheel assist reduced" light came on. After searching for the nearest Chevy dealer, we came across Rusty Wallace and the name alone speaks for itself! The service department was very friendly, specifically Emily Perry, Jeff Bailes, David (unsure of last name), and salesman Chandler Moore. We would definitely consider traveling 6+ hours to purchase a new vehicle there!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had an outstanding experience at Rusty Wallace
I had an outstanding experience at Rusty Wallace Chevrolet's service department. From the moment I arrived, the staff was welcoming, professional, and attentive to my needs. They communicated clearly about what my vehicle needed, explained the costs up front, and completed the work in a timely manner. The quality of service exceeded my expectations, and my car runs perfectly now. I highly recommend their service center to anyone looking for trustworthy and efficient auto care!
I had an outstanding experience at Rusty Wallace
I had an outstanding experience at Rusty Wallace Chevrolet's service department. From the moment I arrived, the staff was welcoming, professional, and attentive to my needs. They communicated clearly about what my vehicle needed, explained the costs up front, and completed the work in a timely manner. The quality of service exceeded my expectations, and my car runs perfectly now. I highly recommend their service center to anyone looking for trustworthy and efficient auto care!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My experience was very pleasant.
My experience was very pleasant. How often can you say that about a car-buying experience? I went into the dealership looking for a vehicle and walked out with a great deal and a very nice vehicle in less than 2 hours.
My experience was very pleasant.
My experience was very pleasant. How often can you say that about a car-buying experience? I went into the dealership looking for a vehicle and walked out with a great deal and a very nice vehicle in less than 2 hours.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Mary! We appreciate your wonderful review and are thrilled to hear that you had a pleasant experience at Rusty Wallace Chevrolet. It's great to know you found a nice vehicle and got a fantastic deal in such a short time. We look forward to seeing you again for your future vehicle needs! Sincerely, The Rusty Wallace Chevrolet Team
Have been getting the run around for 2 months on a
Have been getting the run around for 2 months on a warranty issue which they supposedly sent to GM but when I called GM they knew nothing about it. GM has contacted the service department and hasn't gotten a response back either. Will never buy there again
Have been getting the run around for 2 months on a
Have been getting the run around for 2 months on a warranty issue which they supposedly sent to GM but when I called GM they knew nothing about it. GM has contacted the service department and hasn't gotten a response back either. Will never buy there again
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate you taking the time to reach out to us. We are currently looking into this matter and will be in touch shortly.
James Jennings is the best salesman to go to.
James Jennings is the best salesman to go to. He knows the cars In the lot. Go to him he knows what he’s talking about.
James Jennings is the best salesman to go to.
James Jennings is the best salesman to go to. He knows the cars In the lot. Go to him he knows what he’s talking about.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Cheyenne, for your fantastic review! We're thrilled to hear that you had a great experience with James Jennings at Rusty Wallace Chevrolet. His knowledge of our vehicles is indeed a valuable asset, and we appreciate you taking the time to share your positive feedback. We hope to see you again soon! Sincerely, The Rusty Wallace Chevrolet Team
James Jennings is the best salesman to go to.
James Jennings is the best salesman to go to. He knows the cars In the lot. Go to him he knows what he’s talking about.
James Jennings is the best salesman to go to.
James Jennings is the best salesman to go to. He knows the cars In the lot. Go to him he knows what he’s talking about.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Cheyenne! We appreciate your kind words about James Jennings. It's great to hear that you had such a positive experience with him at Rusty Wallace Chevrolet. He truly is knowledgeable and passionate about helping our customers find the perfect vehicle. We look forward to seeing you again soon! Sincerely, The Rusty Wallace Chevrolet Team
We are looking for a little car.
We are looking for a little car. So we called Derek and he is going to look for us. He has always been very helpful. I would recommend him to anyone looking for a vehicle
We are looking for a little car.
We are looking for a little car. So we called Derek and he is going to look for us. He has always been very helpful. I would recommend him to anyone looking for a vehicle
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Teresa! We truly appreciate your kind words about Derek and your experience with Rusty Wallace Chevrolet. We're glad to hear that he has been helpful in your search for a little car. Your recommendation means a lot to us! If you have any further questions or need assistance, feel free to reach out anytime. We look forward to helping you find the perfect vehicle! Sincerely, The Rusty Wallace Chevrolet Team
This dealership has assisted us with excellent service on
This dealership has assisted us with excellent service on two different occasions. We are from Canada and were vacationing in Pigeon Forge when we experienced an engine issue. Emily scheduled us the next day and the diesel technician had the issue taken care of the same day. He also took the time to walk us through the problem. Professional, polite and knowledgeable. Would not hesitate to recommend to anyone. Thank you again.
This dealership has assisted us with excellent service on
This dealership has assisted us with excellent service on two different occasions. We are from Canada and were vacationing in Pigeon Forge when we experienced an engine issue. Emily scheduled us the next day and the diesel technician had the issue taken care of the same day. He also took the time to walk us through the problem. Professional, polite and knowledgeable. Would not hesitate to recommend to anyone. Thank you again.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear about your positive experience with Rusty Wallace Chevrolet during your vacation. It's great to know that Emily and our diesel technician provided you with professional service and thoroughly explained the issue. We truly appreciate your recommendation and hope to assist you again if you're ever in the area. Safe travels! Sincerely, The Rusty Wallace Chevrolet Team
