Reviews
All good!
All good! Valet was very professional! Received calls for pick up and delivery which helped me coordinate my meetings.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks, Michael! We're glad our valet service was professional and helped coordinate smoothly with your meetings. We're here to make things convenient for you anytime!
Even with an appointment I had to wait a lengthy time.
Even with an appointment I had to wait a lengthy time. Windshield fluid wasn’t refilled Had difficulty scheduling appointment
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
We apologize for the inconvenience you experienced during your recent visit, Sndra002. Your feedback is valuable to us, and we're sorry for the wait and oversight with the windshield fluid. We'll review our scheduling process to improve and ensure a more efficient and satisfactory experience in the future. Thank you for bringing this to our attention.
The first encounter was not good.
The first encounter was not good. The second fixed the problems from the first encounter. Overall I'll be back...
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Jodi, thank you for giving us an opportunity to address your concerns. We're glad to our team was able to make it right. We appreciate your business and look forward to our next chance to serve you.
- asked them to check my front sensor, when I picked up
- asked them to check my front sensor, when I picked up they forgot to look at it and said they would just check next time which this is now the second time I've had that been the answer - my mileage sticker says o'Reilly auto parts on it which is fine but feels like it should be branded or at least plain. More annoyingly than that is whoever wrote the mileage on it wrote it horribly. So it just looks tacky overall - when I went to pick up my car the system was down so they couldn't take credit card and fortunately I had cash but I was not made aware of it until I got there after my ride dropped me off making it impossible for me to have gotten cash if I hadn't had it.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We sincerely apologize for the oversight with your front sensor and the inconvenience caused during your recent visit. Please give us a call at (918) 995-2725, so we get the sensor checked out for you. Your feedback is invaluable, and we'll address these issues to ensure a more thorough inspection and better communication in the future. We appreciate your understanding and thank you for bringing these concerns to our attention.
Good!
Good! Took longer than expected but it was good. The remodel looks very nice. The seats are comfy
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the feedback, Haley! We're glad to hear that you found our remodel appealing and that you found the seats comfy during your visit. We apologize for any delays that may have inconvenienced you, and we'll strive to make things even smoother for your next visit. If there's anything specific you'd like us to improve upon, please feel free to share. We appreciate your support and hope to see you again soon!
The push for very expensive additional services on newer
The push for very expensive additional services on newer vehicles is annoying. Lower pricing would help sell some services.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback, Brian. We appreciate your perspective on the additional services, and we'll take your input into consideration. Our goal is to provide value, and we'll review our pricing to ensure it aligns with our customers' expectations. If you have any specific suggestions or concerns, please feel free to share them with us.
Benny was great to work with and did an awesome JOB!
Benny was great to work with and did an awesome JOB! This Gensis dealership is going to be very nice when complete.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your experience, Marshscott05! It's fantastic to hear that Benny provided excellent service. We appreciate your business and look forward to our next chance to serve you.
My experience has been horrible.
My experience has been horrible. I will never buy another Hyundai. You have lost my business.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
We're truly sorry to hear about your disappointing experience, Celia. Your satisfaction is important to us, and it's disheartening to know we fell short. If there's anything specific you'd like to address or if there's any way we can make amends, please let us know. Your feedback is valuable, and we'd like to do what we can to make things right.
I was very happy with everyone I dealt with at Tulsa
I was very happy with everyone I dealt with at Tulsa Hyundai. The only thing I didn’t like was paying $100 for a diagnose.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Mlongab! Thank you for sharing your experience with us. We're glad to hear you had a positive interaction with our team. We'll definitely take your feedback about the diagnostic fee into consideration. Your satisfaction matters, and we aim to ensure a great experience overall.
Even though the car lot was under construction our sale
Even though the car lot was under construction our sale went pretty smooth and fast to get out with the new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking a moment to rate your experience. We're glad to hear your experience was smooth despite the construction! If you need anything else or have questions in the future, feel free to reach out.
