Tulsa Hyundai

Jacob was excellent at communicating the details of the purchase. I was traveling from out of town and he was very flexible in arranging the transaction. I also had an issue after picking up the car and he worked with the local Hyundai dealership to take care of the issue.

Worst experience of my life. The service techs that are Hyundai certified in my opinion should not be working on vehicles. They had my car for over 2 months for a recall on the security system and to do a diagnosis on why it was an engine recall. They said 49.99 to diagnose it at first. Then after I left they said it was going to be $179. After 2 months they said they could not get my car started but they told me it needed almost $13,000 worth of work including a fuel pump so I asked them if they check the gas gauge they said yes. They said they filled the tank up the service manager Megan actually told me that on the phone. So I told them I'd be out there to check myself why they couldn't start it. What are the items they had said that they needed to replace was a fuel pump which had already been replaced. So I asked why they would fill the tank in order to drop the fuel tank to get to the fuel pump Megan proceeded to tell me oh they just put a little gas then and so I told her oh so you lied to me. So she was aggravated we went out and try to start the car there was no gas in the car.the battery was dead. I told her to let me take the battery home that night and charge it overnight she said no I couldn't do that she was tired of dealing with this and I told her well can you charge the battery overnight she said she would have to charge me to charge my battery. Then she said she didn't want to deal with my car anymore cuz I wouldn't take the advice of the Hyundai certified tech. I told him I would be back the next day. The following day I got a call from my service text saying they were going to charge me $35 a day every day my car was at the lot so I brought gas in a gas can and a new battery went to my car where it had been parked put the battery in and the gas in before I called for my key when they all three came out again with my key I grab the key got in the car it started right upand then I got out and I said look I had no problem starting the car I said and you wanted me to let my your Hyundai certified text work on my car when they couldn't even figure out that it was out of gas even after being told Megan then proceeded to scream at me repeatedly at the top of her lungs to get out of there because I had caught her and lies I had proven to her that her certified technicians were not doing their job. I will never ever ever recommend them. I took my car to the other Hyundai place in broken arrow they said that they had 40 or 50 customers that came from Tulsa Hyundai because of the same similar incidences.

No good experience never back to dealer chip service from Brayden Baldwin real bad!! I

Took over 2 hours. Poor communications. I will have to consider if I will return.

Absolutely worst dealership around. Absolute snakes. They screwed me completely over. Would not recommend to anyone. Heads up do not buy the blue 17 sonata se. they had it for two months and completely wrecked the engine and didn’t stay true to what they said in the very beginning

Deangelo was extremely knowledgeable of his product. He was very courteous and followed through on our concerns..

Everything was handled in a timely manner which I really appreciate , but there were some loose screws needing tightening. There is also the smell of burnt oil after driving. Techs need to pay more attention to details.

Wow, Service sells parts over list and charges ridiculous labor hours for repairs. I wouldn't ever use this dealer. I asked for service manager and advised he was not there. I asked Nathanal Hall to review with service manager and was put on hold and told he talked to service manager and he wouldn't help. So the service manager was there. Real nice folks.

Got right to me and did what I wanted. Told m I had atire wearing faster than others

I waited 3.5 hours for service to be completed on a simple recall repair. I texted the requested number for Megan to check in on service after 3 hours and never received a response back. No Staff member updated me regarding length of time of service or why it was taking so long. When I asked Joshua how much longer my service would take, he did not give me a clear answer but said it seemed like it would be done soon. 30-40 minutes later I received my car. I am very disappointed in the length of service, and helpfulness/responsiveness of the Staff.