Reviews
I absolutely loved my salesman Jimmy M.
I absolutely loved my salesman Jimmy M. He stayed in touch but wasn't pushy. I talked ALOT of salesmen at other dealerships and got stressed out.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
We are pleased to hear that Jimmy exceeded your expectations, Acurtis3! Thank you for choosing Tulsa Hyundai for your vehicle needs. We appreciate your business and look forward to your next visit.
Service was courteous & fast got me in & out same day.
Service was courteous & fast got me in & out same day. Place was under construction but didn’t slow them down from getting it done!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience, Mel! We are pleased to hear that our team prioritized your time and got you in and out quickly. If we can be of further assistance, please let us know.
This visit I received the best help ever!
This visit I received the best help ever! I was able to talk to a manager about my issue and Arlee listened to my issues and wasn’t afraid to ask me to clarify what I needed!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
That's awesome, boldness2speak. We are pleased to hear that Arlee listened to your concerns and was able to help you with your needs. We hope that the issue doesn't arise again but if it does, we look forward to providing you with positive experience. Have a great day!
Service was horrible.
Service was horrible.Communication was horrible. Multiple phone calls just to find out what was going on with my vehicle, no phone calls back.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate the feedback we have received from your recent service visit. First, let me apologize for the poor communication that the team provided to you. We strive to make our customers a priority and we missed the mark with your experience. I would really like to speak with you to make sure we addressed all of your vehicle concerns. Please feel free to call me directly at (918)995-2725 at your earliest convenience. Thank you, Frank Seitz
As always I was taken very good care of but can’t wait
As always I was taken very good care of but can’t wait for the dealership to be completed. The waiting area and bathroom situation is not ideal.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for being loyal Tulsa Hyundai customer, Michael! We also cant wait for the construction to be complete so you can see our new state of the art facility in the Fall! We appreciate your patience and look forward to your next visit.
I recieved a new CD CARD in the mail which the dealer
I recieved a new CD CARD in the mail which the dealer installed. I have had nothing but trouble since. First my GPS did not work which meant another trip to the service dept. Now my 'AV' is off and the user manual is no help. Looks like another trip top service dept. Do me a favor and don't send me any more upgrades to my system. The dealership is fine, but headquarters sucks.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback, WTBT1954. We hate to hear you are having trouble with the updates on your GPS and AV. Please give us a call at (918) 995-2725, so we can get you to take a look at it at your convenience.
Jimmy found me exactly the car that I was looking for.
Jimmy found me exactly the car that I was looking for. When I received the car, he took his time to explain me all the features.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bahar, we love hearing our customers positive feedback about our dealership but most importantly about our people. Thank you for your kind words. We know Jimmy will appreciate the shout out. Enjoy your new Hyundai, let us know if we can be of further assistance.
Had an appointment for an oil change.
Had an appointment for an oil change. Was placed in a temporary shack that had an atrocious bathroom waiting for my vehicle to be finished. 2 hours later I received my vehicle back. If your time has any value, don’t bring it to Tulsa Hyundai.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking a moment to share your experience, Btassoul. Being efficient is one of our virtues and this type of wait is NOT typical, so we appreciate you bringing this to our attention to be addressed with our team. We would also like to apologize for the wait area, we understand the frustration as we work to complete our new facility. We hope you will give us another opportunity to exceed your expectations and we look forward to serving you again in the future.
They were honest, listened to what I really wanted,
They were honest, listened to what I really wanted, found it and sold it to me at an amazing price.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us such a great review, Deb! We pride ourselves in our honest, straightforward way of doing business and it's great to hear our team did such an awesome job making sure your experience showed just that! We appreciate your business. Welcome to our Tulsa Hyundai family!
System was not reset to indicate the oil had been
System was not reset to indicate the oil had been changed. Notification keep popping up. I would expect better at a Genesis dealership.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking a moment to share your experience, LLawson3. We apologize for missing mark with your visit. If you have a moment please give us a call so we can get you back to reset the indication light at (918) 995-2725.