Reviews
She wasn't rude but I felt rushed and I wanted to ask
She wasn't rude but I felt rushed and I wanted to ask questions about my vehicle and I felt like she just threw out a quick answer instead of what really happened
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking a moment to share your experience, Mburden. We’re sorry you felt rushed and that your questions weren’t fully addressed. We appreciate your business and value the opportunity to improve our service.
They are really professional.
They are really professional. I’m very satisfied with the work they did on my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your feedback! We’re glad you’re satisfied and that our team could provide professional service for your car.
I have been coming here for service for over eight years
I have been coming here for service for over eight years now and am always satisfied.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your loyalty over the past eight years! We truly appreciate your continued trust and are thrilled to hear you’re always satisfied with our service.
Dropped off my car for an oil change and took the
Dropped off my car for an oil change and took the courtesy shuttle home to wait for it to be done. Had them come two hours later thinking my car would be done. On the drive back the courtesy driver was doing 87 and a 60 in the rain. Got back to the dealership and waited another two hours. The oil changed took over four hours.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi pezking6, we sincerely apologize for the long wait and the experience with our shuttle. This is not the level of service we aim to provide. We know your time is valuable, and sometimes unexpected issues can extend service times. We appreciate your feedback and will address this to ensure smoother service in the future.
Made an appt for a project that should take 10 min
Made an appt for a project that should take 10 min instead it was 90
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- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hi NDTFRED, we sincerely apologize for the delay. We know your time is valuable, and sometimes unexpected issues can extend service times. We appreciate your patience and feedback and will work to improve future appointments.
It was great service, the only concern was tech couldn’t
It was great service, the only concern was tech couldn’t tell the difference between a nail or rock in tire, indicating a cost for tire repair when it was a simple rock.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We’re glad you had a positive experience and will work on making our assessments clearer in the future.
Difficult to contact.
Difficult to contact. Have to leave voice or text messages for someone to contact back Not too bad, but too consistent with the way their phone system works.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We apologize for the difficulty reaching us and will work on improving our responsiveness.
My salesman, Justin, made sure that all my questions were
My salesman, Justin, made sure that all my questions were answered and was able to find the vehicle I wanted.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing! We’re glad Justin was able to answer all your questions and get you into the vehicle you wanted.
I will say I was missing a few minor pieces to my vehicle
I will say I was missing a few minor pieces to my vehicle like my custom valve stem covers and a nut to the tensioner spring in my blow off valves. made my car stall on the way home before I realized it was gone. to much pressure was being released pre maturely bla bla bla it was an easy fix just had to go buy a new nut . Also had this yellow sticky stuff all over my car that I genuinly had to wipe each piece off individually with goo gone. Besides that, the personnel was amazing and the representative that took care of me 10/10 helping me with what I needed!
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- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Joey, thank you for sharing your experience. We’re glad our team was able to take care of you, but we apologize for the missing parts and the condition of your vehicle. We’ll use your feedback to improve and make sure this doesn’t happen again.
Appreciated the updates throughout the appointment and
Appreciated the updates throughout the appointment and review of CarFax to make sure I was not completing double services
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad the updates and CarFax review were helpful! Thank you for trusting us with your vehicle.