Tulsa Hyundai

I am extremely disappointed with the dishonest and disrespectful treatment I received from this dealership. When reviewing my contract with the lender, I discovered that the dealership had added a $3,500 warranty and a $1,100 gap insurance policy — neither of which were ever discussed with me or authorized by me. In fact, I was falsely told the gap insurance was mandatory, when it is not. When I questioned this, instead of fixing the issue, I was pressured to either accept the fraudulent charges or return the vehicle. I requested that all communication remain in writing for documentation, but I was repeatedly pushed to take unrecorded phone calls instead. This type of shady practice — adding thousands of dollars in hidden products and lying to customers about what is “mandatory” — is unacceptable. Buyers, please review your contracts carefully and do not trust what you are told here without verifying directly with your lender. I strongly recommend avoiding this dealership if you want an honest and transparent car-buying experience David skinner the finance employee was rude and aggressive towards me from my very first interaction. As well sold the vehicle with incorrect mileage listed!

The visit went smoothly and took less time than expected. Dakota was very helpful and knowledgeable.

The service was excellent! Lerycer and Jaden went above and beyond to make everything possible. They were professional, attentive, and truly made the experience unforgettable. I couldn’t be happier with the way everything turned out!

Nate was very attentive. Good first experience at Tulsa Genesis. Clean and comfortable waiting area

This last time I needed service, I mention Jay by name since my previous experience was amazing. The customer service I've been experiencing is the reason I keep coming back to this location.

Poor communication and follow up, made numerous calls with no call backs over the course of a few days.

Tulsa Hyundai did not honor the advertised price on AutoSMART. We wasted our time going there.

I got two reminder texts at 7 in the morning on Sunday. I’m not awake at that time, most people aren’t. I’m on call at work so I have to wake up to read texts. When I picked up my vehicle they forgot to charge me. They asked me to pay online. That website did not work. Every time they called or texted me about anything it was from a different number. When I replied it would take hours to respond, I think it was because it is a community number, not an individual. I will be buying a car fairly soon and I probably won’t buy a Hyundai. I like the cars, but I had a bad experience with the dealership.

Tulsa Hyundai was great. Love the Kona and the true concern from the entrie staff.

Service was good but did not check air pressures as indicated by low pressure light