Reviews
JT was very informative showing the features and
JT was very informative showing the features and information center on our new Tucson. So far our experience with this dealership has been pleasant. Hope it maintains Phil Stephens
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Phil! We’re glad JT was informative and that your experience has been pleasant so far. We look forward to continuing to meet your expectations!
Nate was very helpful and appeared to care.
Nate was very helpful and appeared to care. I was told it would take 1.5 hrs to clean my seats and program my new key fob. It took over 3 hours while I waited in the waiting area.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the feedback. We're glad Nate was helpful and showed care, and we apologize for the extended wait time. We appreciate your patience and will work to improve.
Our experience with Tulsa Hyundai was outstanding!
Our experience with Tulsa Hyundai was outstanding! From sales to finance, every team member was professional, kind, and attentive. They made sure we found exactly what we needed and exceeded our expectations throughout the process.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Scott! We’re delighted to hear your experience with Tulsa Hyundai exceeded expectations. We appreciate your kind words and look forward to serving you again!
Terrible customer service Unorganized & ill informed
Terrible customer service Unorganized & ill informed Will not be returning in the future for any reason whatsoever.
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- Buying process —
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience and that we fell short of your expectations. Your feedback is taken seriously, and we regret that we’ve lost the opportunity to serve you again. Thank you for bringing this to our attention.
Was a good experience and Justin was in constant contact
Was a good experience and Justin was in constant contact with me including a couple of follow ups after I took the car. I really appreciate that.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Steve! We’re glad Justin kept in touch and made your experience positive. We appreciate your feedback!
Great experience like always.
Great experience like always. Kasey doesn’t disappoint and ensures I stay informed every step of the way.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks, Travis! We’re happy to hear Kasey continues to deliver a great experience and keeps you well-informed. We appreciate your loyalty!
Excellent customer service.
Excellent customer service. Reggie was a great communicator and clearly walked me through the negotiation
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We're glad you had a great experience and that Reggie made the process clear and easy. We appreciate your feedback!
The manager hung up the phone when I asked why I had to
The manager hung up the phone when I asked why I had to pay for the replaced battery due to extended maintenance.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We’re very sorry to hear about your experience and that your concerns weren’t addressed respectfully. That’s not the level of service we aim to provide, and we appreciate you bringing it to our attention. If you'd like to discuss this further, we’d be glad to look into it.
Did not do what they promised we told them to put are tag
Did not do what they promised we told them to put are tag on Nope
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. We’re sorry to hear that your request wasn’t followed through as expected. We appreciate you bringing it to our attention and will make sure the team is aware.
After being birddogged by a salesperson I felt was too
After being birddogged by a salesperson I felt was too pushy, I was ready to walk and go purchase a GM Yukon until I spoke to gentleman who introduced me to Justin Wasson. Justin was professional, understood customer needs and knowledgeable about the vehicle he sold to my wife and me.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We’re glad Justin was able to provide the professional and knowledgeable service you deserved. We appreciate your trust!