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Tulsa Hyundai

(3,412 reviews)
Visit Tulsa Hyundai
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday Closed Closed
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
2017 consumer dealer award
View 1 awards
2017 consumer dealer award
New (888) 476-9012 (888) 476-9012
Used (918) 844-4138 (918) 844-4138
Service (918) 925-9804 (918) 925-9804

Reviews

(3,412 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tulsa Hyundai from DealerRater.

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Poor communication.

Poor communication. Dealership are con artists and scammers. Wouldnt recommend them to my worst enemy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to put up a review. We have worked hard over the last two years to raise the Tusla Hyundai Experience. We now offer a video mpi on every service visit. This helps with communication and helps us give you the facts about what your vehicle needs. If you have any questions feel free to reach out to one of the service agents.

They got me in as quickly as I asked, completed the

They got me in as quickly as I asked, completed the recall work, and back out in the same day. Very good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, PENNYCREEKMORE2! We’re happy we could get you in quickly and take care of the recall work the same day. We appreciate your feedback!

Michael Landon is the best service advisor I’ve ever had

Michael Landon is the best service advisor I’ve ever had at Tulsa Hyundai and I hope to only deal with him moving forward.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, JENCURRY.1015! We’re thrilled to hear Michael Landon made such a great impression. We’ll make sure he knows you’re hoping to work with him again!

Steven was very nice and respectful.

Steven was very nice and respectful. In addition to what I brought my car in for, he recommended to me additional things that my car needed. They also provided me with a shuttle to work and back later that day. I highly recommend Tulsa Hyundai.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, okbuckeyesfan! We’re glad Steven took great care of you and that our shuttle service made things easier. We appreciate your recommendation!

They did all the usual service items, but then they tried

They did all the usual service items, but then they tried to sell me several hundred dollars of unnecessary services. I don't appreciate that.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, mbb1121. We’re sorry to hear you felt pressured with additional services. We’ll work on ensuring recommendations are clearer and more transparent in the future.

My Santa Fe was worked on 3 different times in 3 weeks

My Santa Fe was worked on 3 different times in 3 weeks and the issue was never fully resolved even after spending $2200. I don’t feel like I was heard when suggesting things and I don’t feel the check engine light was fully evaluated properly. My battery also died a week after leaving there. Is that not something that would have been checked during the 3 trips there? Would never recommend this dealership or really even a Hyundai after my experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for servicing your 2016 Santa Fe with us. We check your battery each time you come in. In April your battery tested good. It's always frustrating when its time to spend money on repairs of a vehicle. We offer service finance to help with those unexpected repairs. If we can help you in the future feel free to contact us.

Kasey is terrific, but both times I have been in there

Kasey is terrific, but both times I have been in there recently my bill was not what was expected. The first time online I signed an agreement for around $288 and when I went to pay for it, it was around$350. And I did not ask for any additional service. The second time (The dent removal) was supposed to be in the $80 bracket and it was 130. The people are extremely nice, all of them. But the billing is another issue.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, Camille. We're glad to hear Kasey and the team provided great service, but we’re sorry about the billing discrepancies. We’d like to look into this further and make things right—please don’t hesitate to reach out.

Consumer response

I appreciate the fact that you reached out to me. Thank you!

Consumer response

Hello, I am checking in, I have not received an update on the billing situation. from the month of May. thank you Camille

Customer service department stayed in contact with me

Customer service department stayed in contact with me what was going on with my car. Stephen was very informative as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Becky! We're glad to hear Stephen and our service team kept you informed throughout the process. We appreciate your kind words!

My car was not picked up when I was scheduled for an oil

My car was not picked up when I was scheduled for an oil change. I had to call the service department again to send someone out. Which was about 2 hours later. I was told when I bought the car that there wouldn't be a problem with a loner, but when I scheduled the appt they said we're not sure if we have one for that day. They said we will call you the day before to let you know. I never received a call. The service dept asked if I wanted my car washed and vacuumed. I said yes, but when they brought my car back they didn't do either. I feel like I was told how great the service was when I purchased the car, but when I used the service it failed. They did change the oil but the rest of the service was frustrating.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are sorry we missed you for your scheduled appointment. We have been working hard on our valet service and giving the experience you deserve. Thank you for your feedback as this will help us continue to grow.

Lugar agradable limpio y cómodo y excelente personal

Lugar agradable limpio y cómodo y excelente personal especial Josefat Arciniega feliz con mi compra muchas gracias y Dios los bendiga siempre 🙏

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

¡Gracias, Yonathan! Nos alegra saber que tuviste una excelente experiencia. Josefat estará encantado de saber que hizo la diferencia. ¡Disfruta tu compra y que Dios te bendiga también! 🙏