Reviews
The best experience I’ve ever had with a dealership.
The best experience I’ve ever had with a dealership. Everyone worked with me till I got what I could afford, was never made to feel like I was out of my league. Everyone there real heroes! Reggie, outstanding, Jorge, compassionate and kind!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words! We're thrilled to hear you had such a positive experience with Reggie and Jorge. It’s great to know you felt supported throughout the process. We appreciate your feedback and look forward to assisting you in the future!
Knowledgeable sales staff.
Knowledgeable sales staff. Great selection of vehicles. Service advisor Dave Brock very helpful and informative. Dealership is comfortable and clean.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We’re delighted to hear that you found our sales staff knowledgeable and Dave Brock helpful. We’re also glad you enjoyed the selection and found our dealership comfortable and clean. We look forward to serving you again!
I had a really good experience buying my car.
I had a really good experience buying my car. Jerren was excellent. Good communication, smooth process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Josh! We’re happy to hear you had a great car-buying experience and that Jerren provided excellent service. We appreciate your business and look forward to serving you again in the future!
Pleasant to work with.
Pleasant to work with. They showed respect to us as car owners. I would suggest them to anyone looking for a vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re glad you had a pleasant experience and felt respected. We appreciate your recommendation and look forward to helping you and others in the future!
I went to the Genesis dealer, not Hyundai--though believe
I went to the Genesis dealer, not Hyundai--though believe both dealerships are owned by the same parent. (Question sought comment on Tulsa Hyundai). The dealership is well designed and appears ideally situated for both customer and dealership needs. Not impressed with survey--which has locked me out in addition to requiring that I resubmit each answer, in addition to other issues.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We’re glad you found the dealership well-designed and conveniently located. We apologize for the issues you experienced with the survey and will work to address these concerns. Your input is valuable to us, and we appreciate you taking the time to share your experience.
Service was efficient and courteous.
Service was efficient and courteous. However, it would have been helpful to know prior to vehicle drop off that I would need to leave the vehicle at the dealership for several days. A free loaner vehicle was provided, which was great. But since it's a 2 hour drive from my residence to the facility it would have helped to know this.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, Raja. I’m glad to hear that the service was efficient and courteous, and that you appreciated the loaner vehicle. I apologize for any inconvenience caused by the lack of prior notice regarding the vehicle drop-off duration. We’ll work on improving our communication to ensure this information is provided upfront in the future. Thank you for bringing this to our attention.
Always pleased with the level of service and attention to
Always pleased with the level of service and attention to detail and follow up and customer service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued support and kind words! We’re thrilled to hear that you’re consistently pleased with our service and attention to detail. If you need anything else, please don’t hesitate to reach out.
You should keep a full record of all service visits so
You should keep a full record of all service visits so YOU will know what is going on and you won’t try to sell the customer the same “needed” service that you sold me 2 months earlier. It kind of shows your hand. The finance department should be honest when selling the extended warranty……it is NOT the same as a new car warranty.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. I apologize for the issues you’ve experienced with service records and the extended warranty. We’re committed to improving our processes and ensuring transparency. Your comments are valuable, and we’ll address these concerns with our team. If you have any further questions or need assistance, please let us know.
Service department is has zero customer service and
Service department is has zero customer service and recommends services that are either not needed or not applicable to car. I changed my cabin air filter 2 weeks prior to taking my car in for service and they stated the filter was filthy and needed to be replaced.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We’re sorry to hear about your experience. Our service recommendations are based on the vehicle’s condition and manufacturer guidelines to keep your car running well. We will review your feedback to ensure our recommendations are accurate and our customer service meets your expectations. Thank you for bringing this to our attention.
Greeted upon arrival, it was hot that day.
Greeted upon arrival, it was hot that day....was asked if we wanted water or snacks. He worked hard to get me a GREAT deal. I had hoped to get payments, 460. But I'm truly satisfied. Thank- You. And will recommend you all.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Carolyn! We’re glad to hear you were well taken care of and that you’re satisfied with your deal. We appreciate your recommendation and look forward to assisting you and others in the future!