Reviews
Very timely scheduling for my first oil change.
Very timely scheduling for my first oil change. Very prompt reception when I arrived. Very quick service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Simonie, we're glad to hear that your first oil change experience with us was timely and efficient. Thank you for trusting Tulsa Hyundai with your vehicle needs.
I’ve always had good luck and will continue to return.
I’ve always had good luck and will continue to return. The last visit required two appointments for window tinting because the first appointment (apparently) didn’t get to their third party vendor.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued support, Kevin! We appreciate your understanding regarding the inconvenience with the window tinting appointment. We'll work to ensure smoother experiences in the future. Looking forward to your next visit!
Customer rep was great but service had to be reminded to
Customer rep was great but service had to be reminded to replace air filter and wash car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, bpruitt2380. We appreciate your patience and understanding. We'll address this with our service team to ensure better attention to detail in the future. If you have any further concerns, please don't hesitate to reach out.
They did $3300 worth of damage to my vehicle because the
They did $3300 worth of damage to my vehicle because the tech didn’t know what he was doing. Worst customer service and my car was in the shop for 2 months. Will never go to yall again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Whitney, we're truly sorry to hear about your experience and the issues with your vehicle. This is not the standard we strive for, and we understand your frustration. Please reach out to us directly at (918) 995-2725. Your satisfaction is very important to us. Thank you.
It's an okay dealership.
It's an okay dealership. Nothing out of ordinary. Purchased completely online and when we arrived at dealership, pictures and video did not show the damage areas of the vehicle. Finance individual took way too much time. We had our draft ready and were not purchasing anything else, yet he drug out the process for at least 45 minutes something that should have lasted 10 minutes. After we had been waiting for over an hour, on a weekday evening.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does recommend this dealer
- Shopped for a used car
We apologize for the inconvenience you experienced, DJ. It's disappointing to hear about the discrepancies in the vehicle's condition and the extended time with our finance process. Your feedback is valuable, and we'll work on improving our online representations and streamlining our processes. Thank you for bringing this to our attention.
Comfortable relationship with sales people and helpful
Comfortable relationship with sales people and helpful with knowledge of the product . Would recommend to anyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, mzbodean! We're delighted to hear that you had a comfortable relationship with our salespeople and found them helpful with their knowledge of the product. Your recommendation means a lot to us!
GOT the right car at the right price.
GOT the right car at the right price. Was a pleasure doing business here. Thanks!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, rjslaterca! We're delighted to hear that you found the right car at the right price and had a pleasurable experience with us. If you ever need anything else or have questions in the future, feel free to reach out.
Horrible customer service, doesn't return calls when
Horrible customer service, doesn't return calls when questions about newly purchased car is asked.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We're sorry to hear about your experience, khardy76. Your feedback is important, and we apologize for any lack of communication. We strive to provide excellent customer service, and we'll address this issue internally to ensure better responsiveness in the future. If you have any further questions or concerns about your newly purchased car, please don't hesitate to reach out. We appreciate your feedback and the opportunity to improve.
They called me in for a recall service and then didn’t
They called me in for a recall service and then didn’t have the part to actually fix it. Over expensive “maintenance” and oil change.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
We're sincerely sorry for the inconvenience and frustration due to the part no being available, Byromscott. We understand how disappointing that must have been. We aim to provide transparent and fair pricing for all our services, and it's concerning to hear that you found the maintenance and oil change to be overpriced. Your feedback is valuable, and I assure you that we'll take steps to improve our processes and communication to prevent similar issues in the future.
They fixed my car and I'm very satisfied so far.
They fixed my car and I'm very satisfied so far. I have another recall and I really don't want to have to bring it back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, ursexy41! We're glad to hear that your car has been fixed to your satisfaction. We understand your reluctance to return for another recall, but rest assured, we're committed to addressing any issues promptly and efficiently. If you have any concerns or need assistance in the future, please don't hesitate to reach out.