Tulsa Hyundai

I should of had a free oil change. I have under 36000 miles. I was charged for it. The website on complmitary 3 years another about how many oil changes in 3 yrs. Not happy

Tulsa Hyundai is really good at selling you a car but their follow-up on warranty requests or service items is atrocious. They act like they can’t be bothered and that you are wasting their time. It gets even worse when they try and upsell you and you politely decline. At that point you no longer matter to them. I’ve had my Palisade for about a year and I tried for months to get them to correct the half-xxx installed door guard film. I kept getting passed around and pushed back to my sales guy, who did nothing to correct the issue. Also, they offer engines for life, which sounds like a good thing, but they neglect to tell you that involves purchasing an oil change additive through them every time you get your oil changed. This forces you to take your car to them for oil changes, which are outrageously overpriced, just so you can make sure and pay even more for the additive so you can at least get the promised engines for life guarantee. As much as I love my car, I would never recommend anyone to go to Tulsa Hyundai unless they can somehow get their act together and stop treating customers like a random number. I would really like getting my requests fixed but at this point, I doubt it will ever happen.

We had a good experience at Tulsa Hyundai, enjoyed working with Jacob, Zander and Shawn!

We had an excellent experience purchasing through Genesis of Tulsa. Our sales rep Dylan Eversole did an excellent job assisting us and finding a vehicle that met our needs.

There was a young man on the staff that wore has pants low/sagging… I thought that was very unprofessional.

Jeren was very kind and professional. The text communication system is terrible, especially when they send links. My car had issues that were just beyond the warranty mileage and because the service dept failed to fully diagnose the problem, I paid for one very costly repair that didn't fix the issue only to be told I had an even more costly repair to fully fix it, so I traded it instead of fixing it. Buy the extra warranty! Getting information and assistance after the sale has been consistently challenging which is very discouraging.

The service at Tulsa Hyundai was excellent . I was informed about things needed for the Car throughout the service visit. Representatives and auto technicians were Very helpful. Thanks.

Buying a car was free from stress! All the staff cared about my family and getting us the perfect fit. Easy to contact and putting us first. Great experience!

The service was quick, hassle free, and the staff wasn’t pushy about extra services.

Thank you, for the expedited process and friendly customer service. I appreciate the welcoming environment.