Reviews
When keepin it real doesn’t go wrong.
Ethan, Joey and the guys at Lewis always go out of their way to make people happy. They really try to understand the needs and situations of the prospective clients so they feel like family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're so glad to know that our team at Lewis Ford made you feel like family! Understanding your needs is always our priority. Thanks for sharing this wonderful feedback with us!
Excellent buying experience, excellent help
It's hard to do a short review when there are so many good things to say about my experience. Anthony is fantastic to work with. He immediately put me at ease as we discussed what I was looking for. He patiently answered my questions and worked hard to help me find the perfect vehicle for me. There was no pressure to choose a vehicle and I am so pleased with my final decision. Anthony instructed me on the features of the vehicle and once again was very patient. Everyone that was involved in my purchase was so helpful and answered all my questions. Lewis Ford has an excellent group that is knowledgeable, and extremely nice. I want to say thank you to all of them for a great experience and a perfect vehicle for me. I highly recommend Lewis Ford and Anthony!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sharon, we're delighted to know you had such a positive experience with Anthony and the rest of our team at Lewis Ford. We strive for excellence in customer service and it's great to see that reflected in your visit. Enjoy your new vehicle!
Not sure what this means.. i am sorry
I being doing oil service with you guys for several time and always was something to complain BUT this time I have a very good experience !! Thank you
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
His down to earth approach in selling a vehicle.
A very refreshing experience from what my husband and I have encountered in the past, making us feel comfortable and relaxed in our buying decision.. Cale seemed very genuine and did not pressure. Was very knowledgeable on info that he provided on the vehicle and his demonstrations on use of the functions, also. Plus he’s a fan and very informative of the Razorback football team.We would highly recommend Cale!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mark and Lesli, it's great to know that Cale provided a relaxed and informative car-buying experience here at Lewis Ford. We appreciate your recommendation and kind words! Enjoy the ride and safe travels ahead.
Service, oil change and tire rotation
Got there early. Waited in the waiting area. Completed service quickly. Showed me to my vehicle to make sure everything was done correctly. Quality of work and service was excellent. Great customer service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
David, it's great to know that our team at Lewis Ford was able to provide you with a quick and efficient service. We always aim for excellence in both work quality and customer care. Thanks for your feedback!
Trusting ,observing ,and results equal a relations
Trusting , from request for assistance on my vehicle to when you’re told all is right. Then Chris reads what’s on the service sheet and assures you the guys performed and completed the tasks as the dealership is known for.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
David, we're glad to know that Chris and our team at Lewis Ford were able to provide you with a trustworthy service experience. We pride ourselves on thoroughness and transparency. Thanks for your review!
Great Communication
Great Service! They fixed a minor issue with my vehicle with great communication along the way! I highly recommend. No hassle and always on time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lewis, we're glad to know you had a great experience with our service department at Lewis Ford. We always aim for clear communication and timely repairs! Thanks for the recommendation.
Great Experience Much Improved
Very efficient. Better experience than in the past. First time with Austin and went good. Will definitely keep coming back for oil changes and service.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Aaron, we're so glad to know that Austin and our team at Lewis Ford provided you with an efficient service experience. Thanks for sharing your kind words with us--see you down the road!
Mobile Service excellent
Amazing experience, my expedition had a safety recall and they sent out the mobile van to do the recall in my driveway. Communication was great. I can always count on the team at Lewis Ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kara, we're so glad to hear that you had an amazing experience with our team at Lewis Ford! Thank you for choosing us and for sharing your positive feedback. We appreciate it!
Things just happen and they did a great job, and w
I had a big job to get fixed done. They really made sure it would be very done. The tech was a very concerned nice person. Got to meet him. Everyone in the front was kind.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Marsha, we're so glad to hear that our team was able to assist you! At Lewis Ford, we are committed to professional, prompt, and preeminent service and it means a lot that you could count on us to get you back on the road safely. Take care!