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Bates Ford

(409 reviews)
Visit Bates Ford
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:00am–7:00pm 7:30am–5:30pm
Tuesday 8:00am–7:00pm 7:30am–5:30pm
Wednesday 8:00am–7:00pm 7:30am–5:30pm
Thursday 8:00am–7:00pm 7:30am–5:30pm
Friday 8:00am–7:00pm 7:30am–5:30pm
Saturday 8:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
New (888) 776-2973 (888) 776-2973
Used (888) 776-2985 (888) 776-2985
Service (888) 776-4992 (888) 776-4992

Inventory

See all 333 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since March 2020.
Locally owned and operated since 1994. We strive on customer service by always putting the customer first. Whether it's for that next new or preowned vehicle purchase or any of your service needs we invite you to come on down and visit up and experience for yourself the "Bates Ford Difference!!"
WE'LL TRADE FOR ANYTHING THAT DON'T EAT

Service center

Phone number (888) 776-4992

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–1:00pm
Sunday
Closed

Reviews

(409 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Best dealership to buy a vehicle Bates Ford have been buying vehicles from this dealership most of my adult life. Knowlagble staff and friendly.

Best dealership to buy a vehicle Bates Ford have been buying vehicles from this dealership most of my adult life. Knowlagble staff and friendly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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They were very nice and did a great job fixing the problems. I will bring it back when the other parts come in.

They were very nice and did a great job fixing the problems. I will bring it back when the other parts come in.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Great people to deal with. They go beyond all expectations. Did a job on my F350.

Great people to deal with. They go beyond all expectations. Did a job on my F350.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Toby is easy to deal with, understands my needs, very helpful, no pressure, and knowlegable

Toby is easy to deal with, understands my needs, very helpful, no pressure, and knowlegable

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Everyone was polite and professional. I highly recommend their shop. The new showroom was pretty cool.

Everyone was polite and professional. I highly recommend their shop. The new showroom was pretty cool.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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God-honoring, trustworthy, polite, kind, friendly - all accurate descriptors of Bates Ford and the people we met who work there. They have earned our business over and over again. Thank you!

God-honoring, trustworthy, polite, kind, friendly - all accurate descriptors of Bates Ford and the people we met who work there. They have earned our business over and over again. Thank you!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi John, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us.

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Charlie was knowledgeable and accommodating. A good experience overall. We purchased two cars from him.

Charlie was knowledgeable and accommodating. A good experience overall. We purchased two cars from him.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
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Service dept did exactly what I requested in timely fashion. Plus gave me ride home Very satisfied with service.

Service dept did exactly what I requested in timely fashion. Plus gave me ride home Very satisfied with service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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We are the Proud owner of (5) Bates Fords...they always take care of my family. Big Blue Oval family.

We are the Proud owner of (5) Bates Fords...they always take care of my family. Big Blue Oval family.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great service was very satisfied with the work done to my vehicle, also very knowledgeable

Great service was very satisfied with the work done to my vehicle, also very knowledgeable

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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