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Jim Marsh Kia

(946 reviews)
Visit Jim Marsh Kia
Sales hours: 8:00am to 9:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–9:00pm 7:30am–5:30pm
Tuesday 8:00am–9:00pm 7:30am–5:30pm
Wednesday 8:00am–9:00pm 7:30am–5:30pm
Thursday 8:00am–9:00pm 7:30am–5:30pm
Friday 8:00am–9:00pm 7:30am–5:30pm
Saturday 8:00am–8:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 7 awards
2025 state dealer award 2023 state dealer award 2020 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (855) 576-5593 (855) 576-5593
Used (866) 662-8933 (866) 662-8933
Service (866) 662-8936 (866) 662-8936

Reviews

(946 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Marsh Kia from DealerRater.

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I just bought a Kia EV6 from Jim Marsh Kia.

I just bought a Kia EV6 from Jim Marsh Kia. Love this car and this dealership! Everyone was as excited about this car as we were. Mike Castiglione, our salesman was and continues to be so helpful and a great source of information. Attia Mansour, sales manager assisted with the purchase. We felt as though everyone at the Jim Marsh were just so excited about the EV6 and thrilled to have us be a part of their great new car. Guess what… We are falling in love with this car💕.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the 5-star review, Diannee! We're so glad you chose to work with us. We're glad to hear that you're loving the new vehicle. Please drive safely and feel free to reach out if you have any additional questions. We look forward to working with you again.

The sales team we delt with was phenomenal.

The sales team we delt with was phenomenal. They answered all of our questions and spent as much time with us as necessary. Our sales person was Sam and he was the best.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the great review and congratulations on the new car! We hope it brings you years of safe, happy travel! Please feel free to reach out if you have any additional questions as we'd be happy to answer them. We hope you'll consider working with us again in the future.

Jesse was very easy to do business with.

Jesse was very easy to do business with. Worked together with me until we met on a number that worked for both of us. Totally hassle free experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on the new car! We're so happy to hear you had a great experience. Feel free to reach out if you have any additional questions as we'll be happy to answer them.

We just bought our fourth car from Jim Marsh KIA.

We just bought our fourth car from Jim Marsh KIA. We couldn't be more satisfied with the KIA brand and the dealership as a whole. Jim Marsh is always our first and last stop. No pressure and they value your time and don't drag things out for hours.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the 5-star review! We're so glad you continue working with us. We hope that this vehicle brings years of safe and happy travel. Please drive safely and feel free to reach out if you have any additional questions. We look forward to working with you again.

Jesse “Magic” was amazing and very courteous and patient!

Jesse “Magic” was amazing and very courteous and patient! All other employees who helped were very nice and the whole process was quick!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Really glad you had a positive experience. Thanks for reviewing. Have a great day!

The dealers were very attentive and nice.

The dealers were very attentive and nice. They really took the time to show us our options on cars and financing. I can say their customer service is top notch compared to the other dealerships next to them. Me and my boyfriend were extremely happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star review! We're glad to hear that our customer service met your standards and that you both left happy! We love hearing from our customers. We look forward to working with you again in the future. Please feel free to reach out if you have any questions and have a great rest of your day.

Always friendly and courteous.

Always friendly and courteous. I have been taking my vehicle to Jim Marsh Kia for many years now. Todd in the service department has always been helpful and honest.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing us to service your vehicle! We appreciate the kind words regarding our staff, and we look forward to seeing you again!

I hate buying a car because it is so high pressure and it

I hate buying a car because it is so high pressure and it is an all day affair. Inventory on new cars is very low but I was lucky enough to find what I wanted, the last one. Financing was a nightmare but they were patient and got me the best rate. I am very happy with my car and the service.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on the new car! We're so happy to hear you had a great experience with us. We hope that we made your experience easier than expected. Feel free to reach out if you have any additional questions as we'll be happy to answer them.

This is the best Kia dealership in the US.

This is the best Kia dealership in the US. Impeccable service is all I can say. From the first call to me to let me know my car was in route to the gracious invitation for myself and my family to reach out to the GM for anything, I have nothing but good things to say about this place. Everyone here was nice, respectful, and did everything they could to make my experience special. And there was no pushiness from anyone on the sales floor. They let the experience and the vehicles speak for themselves. If you want to buy a Kia, take the trip to Las Vegas to purchase from Jim Marsh Kia. Jesse is friendly and is a great sales person.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for your awesome review! We really appreciate the amazing words about our staff. We're glad to see that you had a fantastic experience with us. We hope to see you again in the future. Drive safe! Have a great day!

Jesse was very friendly and was awesome to work with!

Jesse was very friendly and was awesome to work with! Not only does he work the magic but also does the magic!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the 5-star review! We hope to work with you again in the future! Have a great day!