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Jim Marsh Kia

(946 reviews)
Visit Jim Marsh Kia
Sales hours: 8:00am to 9:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–9:00pm 7:30am–5:30pm
Tuesday 8:00am–9:00pm 7:30am–5:30pm
Wednesday 8:00am–9:00pm 7:30am–5:30pm
Thursday 8:00am–9:00pm 7:30am–5:30pm
Friday 8:00am–9:00pm 7:30am–5:30pm
Saturday 8:00am–8:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 7 awards
2025 state dealer award 2023 state dealer award 2020 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (855) 576-5593 (855) 576-5593
Used (866) 662-8933 (866) 662-8933
Service (866) 662-8936 (866) 662-8936

Reviews

(946 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Marsh Kia from DealerRater.

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Professional friendly service and cashiers. Very...

Professional friendly service and cashiers. Very friendly, I love the waiting area. Comfortable and clean . Bailey is a very and polite young man.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

So glad you had a great experience! Have a great day and hope to see you again!

Quick painless and stress free. Amazing experience would...

Quick painless and stress free. Amazing experience would definitely recommend other to buy here. Awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking time out of your day to review us. We look forward to serving you again soon!

I was very happy with Jim Marsh Kia. Bailey was great...

I was very happy with Jim Marsh Kia. Bailey was great answered all my questions and made feel at ease. My car was done faster than expected. Always a great experience. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking time out of your day to review us. We look forward to serving you again soon!

My experience with Jesse was great! The card tricks were...

My experience with Jesse was great! The card tricks were very entertaining while waiting, really enjoyed them. He worked hard to get me exactly what I needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

That's awesome to hear. Thanks for leaving us a review. We hope that we can help you again in the future and we'll be sure to let Jesse know that you enjoyed his card tricks. Have a great day!

Jesse is amazing. He is so patient, helpful and...

Jesse is amazing. He is so patient, helpful and charismatic. He went out of his way to help us find the vehicle that best suits our needs. I would definitely recommend asking for him when visiting Jim Marsh Kia. 11/10!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the 5-star review! We're so glad you chose to work with us. Please drive safely and feel free to reach out if you have any additional questions. We look forward to working with you again.

Jesse was professional, knowledgeable and friendly...

Jesse was professional, knowledgeable and friendly throughout the sales process. He made me feel comfortable the whole time. Thanks, Jesse!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate the review. We'll be sure to pass on the compliment to Jesse. Thanks for taking the time. See you next time!

My rating is the result of the Jim Marsh Service...

My rating is the result of the Jim Marsh Service Department. We have taken our 2014 Sorento to this dealership for all of the maintenance needs. We only work with Todd Gerstenberger, Service Manager. Todd is an outstanding representative for the dealership and we take our car to Jim Marsh KIA for maintenance because of Todd Gerstenberger.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the kind words. Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

We love this dealership. We are returning customers for a...

We love this dealership. We are returning customers for a reason! Great team here. We had a great sales associate “Magic” … while we were going thru everything he showed us some magic tricks, so cool! Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re thrilled to get this kind of feedback. Thank you for taking the time to review us and rating us 5 stars. We look forward to serving you again soon!

“Cash” was amazing. Very personable and kind. He made...

“Cash” was amazing. Very personable and kind. He made the process fun and kept me engaged with interesting conversation. he made this a very memorable experience.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

That's awesome to hear! Thank you for sharing your recent experience and for your review. Feel free to stop by if you have any questions or give us a call. Happy driving!

They were professional and nice representation of there...

They were professional and nice representation of there dealership. The salesman Anthony was very polite and informative

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback! We're sorry to see that your experience wasn't 5-stars. Thank you for your continued support.