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Jim Marsh Kia

(946 reviews)
Visit Jim Marsh Kia
Sales hours: 8:00am to 9:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–9:00pm 7:30am–5:30pm
Tuesday 8:00am–9:00pm 7:30am–5:30pm
Wednesday 8:00am–9:00pm 7:30am–5:30pm
Thursday 8:00am–9:00pm 7:30am–5:30pm
Friday 8:00am–9:00pm 7:30am–5:30pm
Saturday 8:00am–8:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 7 awards
2025 state dealer award 2023 state dealer award 2020 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (855) 576-5593 (855) 576-5593
Used (866) 662-8933 (866) 662-8933
Service (866) 662-8936 (866) 662-8936

Reviews

(946 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Marsh Kia from DealerRater.

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Our Salesmen Mike Castiglione was great. He new exactly...

Our Salesmen Mike Castiglione was great. He new exactly what we needed and he was also very funny.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for your 5-star review. We appreciate your feedback! We'll be sure to let Mike know about the compliments. If you have any questions, feel free to let us know! Safe driving!

Walked into dealership with the attention of leasing a...

Walked into dealership with the attention of leasing a car. I ended up buying a 2022 Seltos EX and very happy with the way we were treated. There was no pressure and Roger Cariaga did a great job. Military discount $400, $2,400 rebate and over $2,000 for trade in (2008 Kia Spectra LX). Thank you Jim Marsh!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on the new car! We're so happy to hear you had a great experience. Feel free to reach out if you have any additional questions as we'll be happy to answer them.

Todd in Service Dept was very understanding and was very...

Todd in Service Dept was very understanding and was very prompt. A huge asset to the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for your review, Richard! We're glad to see that you had a great experience with us. We'll pass the compliment along to Todd. Feel free to give us a call if you need anything else. Have a great day!

Dealership was good. I like that they had a better...

Dealership was good. I like that they had a better selection of cars than anyone else. Cash was great, hilarious

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the 5-star rating! We appreciate your business and look forward to seeing you again!

Jim Marsh Kia worked with us to get us into the perfect...

Jim Marsh Kia worked with us to get us into the perfect car. They had great service, walked us through the whole process, and made everything super easy (which we were grateful for because we had our little one with us). Cash was a great sales agent and went over everything in the vehicle. Even the financing process was smooth. We would definitely recommend this dealership for anyone looking for a Kia!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the 5-star review! We're so glad you chose to work with us. Please drive safely and feel free to reach out if you have any additional questions. We look forward to working with you again.

Having to buy a car when prices are so high is a scary...

Having to buy a car when prices are so high is a scary feeling. Our salesman Ron at Jim Marsh Kia put us at ease. We found a car and he worked with us to find the best deal. Everyone was great to work with including Sean in finance and saying hi to Mr. Marsh.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing me to help you with your new car purchase. I'm glad I could make it an easy process. It was a pleasure.

Great service, great employees, comfortable waiting area....

Great service, great employees, comfortable waiting area. Will return to Jim Marsh KIA when I need service again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the kind words Mona! Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

Jesse was a pleasure to work with and he respected my...

Jesse was a pleasure to work with and he respected my timeline in getting the deal done. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the 5-star rating! We appreciate your business and look forward to seeing you again!

Jesse, was upfront, honest and a pleasure to work with....

Jesse, was upfront, honest and a pleasure to work with. We expected to be tied up with this purchase for hours. Ended up being one hour. A great experience with Jesse for our sales rep and Gino in the finance office. We highly recommend Jim Marsh to anyone looking for a positive experience in the car buying world.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your 5-star review! We're happy to see that you had a quick and pleasant experience in our dealership. We'll be sure to let Jesse and Gino know about the compliments. Feel free to give us a call if you have any questions. We would be happy to answer them. Hope to see you again. Have a great day!

My experience getting my very first new car eas wonderful...

My experience getting my very first new car eas wonderful . Jesse was really cool, funny and helpful. I was nervous at first but he and Chris made me comfortable . I'm excited to drive off in my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the great review and congratulations on the new car! We will pass along your compliments to Jesse and Chris. Please feel free to reach out if you have any additional questions as we'd be happy to answer them. We hope you'll consider working with us again in the future.