Jim Marsh Kia

Everyone is super friendly! It's clean! I love the old Vegas decor! And it feels like you went to see your cousins and uncle! Super family oriented. Jesse (Magic) is amazing polite, friendly and super talented! Amazing salesman with out the over push! I really got more than what I ever expected. Thank you so much!

We had just purchased our 2023 Sorento and I stopped in without a appointment and Todd in service said give me a bit and I’ll get your mud flaps installed While I was there car had a recall on it and Todd took care of that also. I was out of there in a little over an hour. Great customer service.

I just want to say after going through a complete nightmare with damage on my car, we finally met Randy and Andy in the body shop at Jim Marsh Kia. These guys were amazing. I really felt like they cared and wanted to help us. With their help we got our insurance company to do an estimate and got our car completely repainted. Both Andy and Randy went above and beyond to make sure we were happy. I would recommend these two men to anyone. They kept us informed every step of the way, as well as having the repairs done in a timely fashion. 5 stars for the body shop at Jim Marsh Kia. Jerry and Gail Norman

Special shout out to my service advisor Todd for arranging a rental car for us to use during our extended repair. He always treats us with a professional courtesy and is always going the extra mile. I do recommend Jim Marsh KIA and highly recommend Todd as your service advisor to help keep your KIA doing its job for you. Rate everything as a 10 from my perspective. Thank you Todd.

Jesse helped me to get my 1st car with Kia and he was so kind and professional, so i decided to get my 2nd car with him!

Magic Jim and Gino are the best. Best car experience ever !!!I would recomend thw em

I thought this dealership was different. They talked so friendly and nice. They told me I was getting a GREAT deal over and over again. Well, after I looked over the contract, not only was this not a good deal I was robbed of $2000. They cheated me! I agreed on a price for my trade-in and it was $2k less. Watch out for the 'changing of the subject'. If I asked a question that they didn't want to answer, they would bring up another subject. They did not explain anything to me like I signed off on the 3 day rescind. Part of this is my fault but you know how it is when they get you in the "office". When I went back to give them my pink slip, they sure weren't as nice as before. They were a little mean and dismissive. Total wolves in sheep's clothing. Also, stay away from the 'internet salespeople'. They talk a great game but they passed me off to a regular salesperson and never received any of the specials they were offering. Also, secure your financing elsewhere. I have a credit score over 800 and was told they best they could do was 7.5%. Capital One does better than that. Boy, what an idiot I am!

Jessie helped me get my co signer off my loan and got me into a better Kia than I was in before. Magic also kept pushing for me when we thought the deal was dead. Very nice man and I appreciate all the hard work!

Magic and crew are always great. This is the second vehicle I bought from them and will continue to do business with them in the future.

Took my Kia in for two more recalls today. I had an appointment at 9am was there at 8:50. The man at the counter said I would have to leave my car all day, I explained I live out of town and did not have a ride. And the recalls were very simple. One was to look and see that I don’t have or have never had a trailer hitch, the second was to have a label replaced as the wrong label was put on at the manufacturer. I had already spoke to Kia and was told the label just had the wrong car info on it so it needed to be changed and a certified mechanic needed to just look at the trailer hitch and put on a new label. I explained this to the man at the counter and he got very upset and told us they had to wipe our computer clean and redownload the entire software and it would take all day. I guess he thinks I’m stupid. We said we would be in the lounge. In about an hour a mechanic came in and said he was working on it and talked about our tires, front end alignment and oil changes. Obviously he had time to check all out these thing out that we didn’t ask for. Our car was ready in an hour and a half after we arrived. The man at the counter was so rude his title said he was a manager. We’ve bought two cars there and not sure I would come back because of the customer service the service manager provides. He was just rude and told us Kia and all the other cars have so many recalls. That kind of scared me too. The work was done in a timely fashion, I have no complaints about the work, only the fact that the man just plain lied to us like we were stupid and said that stuff about downloading new software. Ridiculous way to treat customers.