Reviews
Worked the deal out before I ever got there. Shakera was quick and easy to communicate with. Got to dealership, Shakera gave us a warm welcoming, drove the vehicle for a while, went in to sign paperwork and was on my way home. Easy as can be, next vehicle purchase will be with Shakera/Mclarty Daniel. Was worth my 3-1/2 hour drive. Appreciate you Shakera!!
Worked the deal out before I ever got there. Shakera was quick and easy to communicate with. Got to dealership, Shakera gave us a warm welcoming, drove the vehicle for a while, went in to sign paperwork and was on my way home. Easy as can be, next vehicle purchase will be with Shakera/Mclarty Daniel. Was worth my 3-1/2 hour drive. Appreciate you Shakera!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Caleb, we are happy to hear that Shakera made your visit worth the drive! Thank you for choosing McLarty Daniel Ford Bentonville and for sharing your experience. See you next time!
My latest service experience was not good. A routine oil change, with cabin filter took almost 3 hours. I inquired why it was taking so long. Dane explained that the tech left for lunch without telling him. I appreciated Dane's candor but this was a major waste of my time. He did the best he could at that point, but no one was on top of this job. I had to go and inquire about the delay, no one came to me, I don't feel in a rush to return for service, Something needs to happen so that a service tech does not just leave in the middle of a job for lunch without letting superiors know, Someone needs to monitor how long a customer is waiting for routine work to be completed.
My latest service experience was not good. A routine oil change, with cabin filter took almost 3 hours. I inquired why it was taking so long. Dane explained that the tech left for lunch without telling him. I appreciated Dane's candor but this was a major waste of my time. He did the best he could at that point, but no one was on top of this job. I had to go and inquire about the delay, no one came to me, I don't feel in a rush to return for service, Something needs to happen so that a service tech does not just leave in the middle of a job for lunch without letting superiors know, Someone needs to monitor how long a customer is waiting for routine work to be completed.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate your feedback and are truly sorry for the inconvenience you experienced during this recent visit. We're grateful for your understanding, but want you to know we take this seriously and will address it with our team. If there's anything more you'd like to discuss or if we can assist you further, please don't hesitate to reach out. Thank you, Chelley Pense - Customer Relations Manager - (479) 685-3347
My experience at this dealership was absolutely fabulous. David, who made my appointment was very helpful. My car was fixed on time and fixed right the first time I couldn’t be happier about the service I received at this dealership.
My experience at this dealership was absolutely fabulous. David, who made my appointment was very helpful. My car was fixed on time and fixed right the first time I couldn’t be happier about the service I received at this dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Randy, your feedback means the world to us! Thank you for choosing McLarty Daniel Ford Bentonville and for sharing your experience with David and the team. See you next time!
They are friendly, helpful and willing to go the extra mile to help you out.
They are friendly, helpful and willing to go the extra mile to help you out.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your confidence in McLarty Daniel Ford Bentonville, and for your business. We are grateful to have you as a customer!
Thank you
Excellent and polite service Was able to use “Ford Points” of which we were never told about. Resulted in us saving much money.
Excellent and polite service Was able to use “Ford Points” of which we were never told about. Resulted in us saving much money.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Bill, we're glad to hear our team helped you save money and provided excellent service! We appreciate your business and hope to see you again at McLarty Daniel Ford Bentonville. Safe travels!
Great service. They came to my home and did oil change and tire rotation. Arrived on time. Service tech very polite and knowledgeable.
Great service. They came to my home and did oil change and tire rotation. Arrived on time. Service tech very polite and knowledgeable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad the McLarty Daniel Ford Bentonville team made it easy for you with our convenient service. Your kind words about our technician mean a lot. See you next time!
Best service I have ever had she friendly and all the right questions she kept me apprised of the process very good I will definitely be back thank you
Best service I have ever had she friendly and all the right questions she kept me apprised of the process very good I will definitely be back thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re thrilled to hear you had a smooth and friendly experience with our team at McLarty Daniel Ford Bentonville! We look forward to serving you again in the future. Safe travels!
Lana Flowers took great care of me. These people are honest and they work hard to meet your needs.
Lana Flowers took great care of me. These people are honest and they work hard to meet your needs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive feedback, David! We are glad Lana was able to meet your needs. We appreciate you recognizing our team's honesty and hard work at McLarty Daniel Ford Bentonville.
Great service! Got my vehicle right in and had me on my way in no time!
Great service! Got my vehicle right in and had me on my way in no time!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for the feedback. We look forward to your next visit to McLarty Daniel Ford Bentonville!
I've not dealt with such a large city dealer in the past twenty years or so. No question about it, this was a very impressive car store.
I've not dealt with such a large city dealer in the past twenty years or so. No question about it, this was a very impressive car store.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Baird, thank you for choosing McLarty Daniel Ford Bentonville and for sharing your fantastic feedback about our team! We hope to see you again down the road.