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Banister Nissan of Chesapeake

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (168 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–8:00pm 7:30am–5:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (168 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Daughter new car

I will be buying my car from this dealership from know on all the people was great that help me out and I like to thank each and everyone Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you very much for such a great review! We work hard to offer the best service possible to our customers. I?m happy to see that reflected on your last visit. We will be sharing your feedback among our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Gino Evans Owner Loyalty Manager Banister Nissan of Chesapeake 757-842-6149

Nissan

Very satisfied with the overall experience. Blake and Ron were both very helpful with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Joanne Hammond, thank you for taking time to let us know how we did. If you have any questions, please feel free to contact me directly. We hope you have a great day! Brian Doctor Service Owner Loyalty Manager Banister Nissan of Chesapeake 757-410-8016

Went in to buy one car, left with two!

We filled out an online request for info and Al Aldridge got back to us right away. We went in hoping to trade my husbands car in for a truck with the great deals going on at the time. We ended up trading both of our cars for a new truck and slightly used SUV. We got a great deal on both cars, with exceptional service from our salesman! Considering we purchased 2 cars we were in and out very quickly! We would definitely recommend Al and Banister Nissan!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Michelle, thank you for taking time to let us know how we did. Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan North America. This survey will work as a report card for our dealership. If you have any questions, please feel free to contact me directly. We hope you have a great day! Gino Evans Sales Owner Loyalty Manager Banister Nissan of Chesapeake 757-842-6149

Car buying

The easiest car buying experience I have ever experienced! Will definitely go here again for my next cars!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Cammie, thank you for taking time to let us know how we did. Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan North America. This survey will work as a report card for our dealership. If you have any questions, please feel free to contact me directly. We hope you have a great day! Gino Evans Sales Owner Loyalty Manager Banister Nissan of Chesapeake 757-842-6149

Top Notch service

My husband and I recieved top notch service during our Pathfinder purchase. Giff McDonald went above and beyond to ensure all questions and concerns were addressed and taken care of. He is a phenomenal sales agent and makes the process easy and seamless! I will be recommending Bannister of Chesapeake and Giff McDonald to friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Donna M Hill, thank you for taking time to let us know how we did. Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan North America. This survey will work as a report card for our dealership. If you have any questions, please feel free to contact me directly. We hope you have a great day! Gino Evans Owner Loyalty Manager Banister Nissan of Chesapeake 757-842-6149

Thanks

.I would like to say "Thank you" so much for believing in me and allowing me to make a purchase with the dealership. This was my first purchase, ever. When others might have said "no" you all said yes!!!!! All I can say " Praise The Lord, He is Worthy of All Our Praise. I will, will not disappoint the dealership not the employees. Thanks,Thanks, Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the stellar review Sharon! We're very happy to hear that we were of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Gino Evans Owner Loyalty Manager Banister Nissan of Chesapeake 757-842-6149

Best dealer

I have purchased three vehicles from this dealership and have had a great experience each time. Harry Negich has always had my best interests in mind and makes sure Im completely satisfied with my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Crista, thank you for taking time to let us know how we did. Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan North America. This survey will work as a report card for our dealership. If you have any questions, please feel free to contact me directly. We hope you have a great day! Gino Evans Owner Loyalty Manager Banister Nissan of Chesapeake 757-842-6149

George G. Hummer

This is my third lease vehicle from this dealer. It was very professionally done by Harry Negich.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

George Gary Hummer, thank you for taking time to let us know how we did. Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan North America. This survey will work as a report card for our dealership. If you have any questions, please feel free to contact me directly. We hope you have a great day! Gino Evans Owner Loyalty Manager Banister Nissan of Chesapeake 757-842-6149

Nissan Murano 2020 Banister Nissan

I returned to the same salesperson at Banister Nissan. He has done a great job three times for us now! Great experience and all-around awesome service from Harry and everyone else we met!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jennifer Connolly, thank you for taking time to let us know how we did. Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan North America. This survey will work as a report card for our dealership. If you have any questions, please feel free to contact me directly. We hope you have a great day! Gino Evans Owner Loyalty Manager Banister Nissan of Chesapeake 757-842-6149

Shady dealings.

Mauricio Suarez, the salesman totally ripped me off. I was Charged $14,000 to borrow $13,000 so now I owe almost $27,000 for a car thats only worth $13,000. NO ONE, NO ONE went over the numbers with me. This place is a rip off. DO NOT GO TO THIS DEALERSHIP.....

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Mr. Breaux, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit and that you feel that you were "ripped off". I believe that what you may be seeing is the total amount of the purchase including all finance charges for the duration of the loan. I am more than willing to meet with you to thoroughly explain and address any concerns you have. Please feel free to contact me @ 757-842-6149 to schedule a time. Gino Evans Owner Loyalty Manager Banister Nissan