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Southern Chrysler Dodge Jeep Ram Greenbrier

(4,634 reviews)
Visit Southern Chrysler Dodge Jeep Ram Greenbrier
Sales hours: 11:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 11:00am–6:00pm Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (757) 644-0480 (757) 644-0480
Used (757) 644-0777 (757) 644-0777
Service (757) 644-0658 (757) 644-0658

Reviews

(4,634 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Southern Chrysler Dodge Jeep Ram Greenbrier from DealerRater.

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2016 jeep

Chris was amazing. He made the whole process smooth sailing. Chris will try his best to get the monthly payments where you want them at.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Southern

Bobbie and Julian were great! They followed up with me after buying as well. I appreciate the service and smiling faces. They definitely are there to help folks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Steering Problem with a humming noise!

Franco was great as always but unless he has the backing Of the mechanics with the exact part to repair of replace he will give the customer the wrong call Inwhich both issues was wrong that had me to stay over and extra day with my car just sitting there to the end of their next work day as the correct repair was made that could clearly be seen from the Dashboard where the problem was ! That was the worst service I’ve ever received from Southern Chrysler And I’ve been coming for years after retiring From my business! I’ve bragged on Southern Chrysler after going to Blackwell Dealership In Danville for a recall that my dashboard was incorrectly put back together until I don’t bother with it anymore because the light keeps coming on because they then n dealership In Danville for a recall that my dashboard was incorrectly put back together until I don’t bother with it anymore because the light keeps coming on because they did not replace it like they found it causing The remote start to not work because of the battery being low from the light of the glove compartment being on ! They botched the recall! they watched the Recall By correcting one problem and giving me another! A better trade off but why not both! These days and times I don’t believe organizations and companies are capable because of No pride in their work and very little integrity behind it ! I can say that by experience Thanking God I had Receipts To justify my claim that put and end to it all! No apology never given !

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Mrs Tomei

I get my jeep compass serviced at southern always. and it seems just for an oil change it takes an hour or more which i find ridiculous and that's usually after i find the person handling the service write ups!!!!

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Southern Jeep

Great Experience! Entire staff were wonderful to deal with. I would definitely return for future business and utilize the lifetime service options. Stop by and see for yourself.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Courteous and friendly service advisor.

I had to have my 2014 Jeep Cherokee towed in to the dealership. Franco was my service advisor and he was very helpful with the status of the repairs and arranged for a rental while repairs were being made under my extended warranty.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Car service

AC repair was quick , got me in without a previous appointment. Price seems to be on the expensive side , I am sure I could have gotten this job done at a lower price but I never service my car at non authorized center

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Best Car-Buying Experience Ever

This was by far the best experience I have ever had buying a car. I told them what I wanted, and when I got to the dealership, they had it sitting there waiting for me. It was love at first sight! The rest of the process went just as smoothly! I will keep coming back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Late day purchase

Andrey was very patient and knowledgeable. Helped my family and I find the best Jeep for our wants. Provided the time to educate us on the intricacies of our new purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for taking the time to write about your experience. It's great to know Andrey was able to provide you with a pressure-free and knowledgeable car buying experience. Please feel free to call or stop by if there is anything else we can do to help you. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

Purchased New Car, Fantastic Experience

I recently purchased a 2019 Jeep Cherokee from Southern Chrysler Jeep. The experience was fantastic, and I highly recommend Kevin Jones. Kevin made the car shopping process and overall outcome an enjoyable experience. If you are looking to purchase a new or used car, stop in and ask for Kevin Jones.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for this fantastic review! We really appreciate you leaving us your input. We are very pleased to hear that Kevin could make your car shopping experience so enjoyable. We hope that you are loving your new 2019 Jeep Cherokee. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com