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Frank Fletcher Superstore

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (342 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (342 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Patient

Mr. Esch was very patient when I was looking around. Went to other lots and other people were too pushy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My Buying Experience

Good time shopping for a car especially buying from a dealer who cared as much as I did. Mark did a good job helping me find a car which would suit me well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Alex cupp absolutely best salesman

We went to multiple places and got run arounds and finally alex cupp got us a car go see him most honest salesmen we have worked with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buying A Car

Purchased a vehicle from here. Was a good experience overall without any trouble. Mark treated us very well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

Service was great. Came in for an AWD, left with a mint condition patriot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buying Experience

Bought a Sonata off of Mark. Was a quick and easy process. Would definitely recommend him to someone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good Experience

Mark was a good help throughout the process. Wasn't pushy like most salesmen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great salesman!

We had a very pleasant visit to Fletcher Auto Superstore. Our salesman, Alex Cupp, was a very nice Christian guy! He wasn't the pushy type of salesman. He is probably the reason why we did purchase there, even though some other places offer free oil changes, tire rotation, etc. We just decided that Alex was the type of guy we wanted to do business with! He didn't just give the 'sales pitch', but instead, talked to us about our family, his family, etc. We would recommend him and Fletcher to our friends and family. Thank you Alex Cupp and Fletcher Auto Superstore!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Make buying your car fun!!!

Neal Gillespie took the time to find exactly what I was looking for! Great personality, didn't beat around the bush and was upfront and honest! It's tough to find a reliable car salesman nowadays! He can sell off of any Frank Fletcher lot and will get you taken care of! Very funny guy too, which made the whole process actually enjoyable! Honest and loyal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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devon

Devon Devine was so helpful in finding the perfect car for me it made process of buying car so much easier. I just told him cars I was interested in and he found 2 great choices. I would highly recommend him

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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