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Frank Fletcher Superstore

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (342 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (342 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Helpful, resourceful, efficient

I purchased a Hyundai Accent today from Alex Cupp. He was very professional. He lived by a great moral code of ethics. I could tell that he was a man of integrity which made me more comfortable with the purchase. I am 100 percent satisfied with the vehicle and the transaction as a whole. Thanks for the help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Love my new Jeep!

Enjoyed working with Daven Divine on purchasing my new Jeep. He was courteous, aware of my needs, and persistent throughout the multi-day process of finding the right vehicle. I would definitely work with him again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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TYLER KOHLEY WAS OUTSTANDING!!!

Tyler really impressed me with his overall knowledge of the business and his quick response time in finding me exactly what I was looking for. But when I got another call from him later that evening informing me that he was able to get me an even better interest rate than we originally thought well, I was blown away by him to say the least. And it wasn't a slight drop it dropped my interest rate right at 10 points. He didn't have to do that or any extra work for me at all. He already had my deal and I'm positive he knew that. What he did shows the type of man he truly is and that's hard to find in someone in this day and time and definitely in this business!! Thank you Tyler I truly appreciate you man!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Simple and Professional

We typically do not enjoy the car buying process, but were happily surprised with the how easy and quick they made it. Everyone was very approachable, especially George who took great care of us. We ended up finding a nice used vehicle (2012 Toyota Rav 4) that was within our budget and have been very happy with it so far. They have done a great job of following up to make sure we still happy, which has been greatly appreciated. We would recommend working with them for your next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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in and out was a fast and porfessional service

George was easy to work with came in with a budget and he met it . Granddaughter was very happy with her car and know it was safe and dependable thanks George

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 2.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience all around

My car had broken down and would've cost an arm and a leg to repair, so they got me a fair trade in value and into a newer car even with my credit, they very patient, professional, and all around friendly! I will suggest Alex to all of our friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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10 out of 10 would buy again

Alex and Jim were extremely caring and friendly they both helped walk me through on getting my loan as well as helping me through the process of getting my car. They were honest and extremely trustworthy they didn't try to push me towards anything I didn't want to buy. They are very easy to talk to. They felt more like a knowledgeable friend helping us buy a car rather than a sales man selling me a car. My wife and I are extremely happy with the car we got we will buy from them again when we get another car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good job

They hooked me up with a pretty nice ride and got my financed when I didn't think it was possible

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Alex Cupp was fantastic!

Fletcher worked within my buggy and was understanding of all of my needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Alex cupp

Fletcher superstore and drop one has excellent service Alex cup is an excellent sales man and will do business with him again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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