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Frank Fletcher Superstore

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (342 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (342 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great!

All aces here. Nothing but good things to say about this franchise. They really work hard to prove that they care about their customers. Daven did a great job by showing us what was available to us and got us approved for a car that we really liked.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Above and Beyond!

Daven Divine went above and beyond for us while car searching! He spent hours... maybe days, helping us and getting us exactly what we needed for our family! We couldn't have asked for anything better! Great price! Great car! Great customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very happy

We were greeted upon exiting our vehicle. Alex listened to what I wanted very carefully and then showed me a variety of vehicles with that description and helped me choose one that best fit. He took the time to get a car out of the show room for me to test drive. Due to having a 10 month old baby, my fiance was not able to be in the car with me while I test drove vehicles and vice versa. While we were waiting for the other to get back from a test drive, all of the other employees were very attentive to us. Asking every few minutes if we needed anything. Overall I was very pleased with the service from all employees.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very friendly and helpful!

We went to Flecher to just look around with no intention on buying anything that day! Our salesman, Tyler Kohley was very helpful in showing us several different options we could choose from. We ended up going in to see what we could be approved for and we ended up leaving in a new suv! Tyler was very patient and helpful with anything we had questions or concerns with and even stayed past closing time to make sure we were good to go!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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madalyn mclaughlin

excellent service and work with the customer. tyler kohley was very nice and had a great personality.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Toyota Corolla

Alex was great and got us in the car we wanted. It took a little while but he finally got it done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Tyler kohley

Tyler Kohley helped me find exactly what I was looking for in style monthly payments... I love my 2014 Toyota Corolla!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great sevice

Tyler cohely was very helpfull,he answered all my questions and was there every time i needed him to help me during my purchase. Very pleased with their work...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazed

We were just driving on the lot looking at some options to call the Bank with. In a few minutes they had us approved and showed us the car we could get.Newer than I thought we could afford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mark Esch

Buying expriance was great. No pressure to buy. We will be coming back for future vehicles, and sending friends/family there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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