Reviews
Very efficient and very friendly staff. I dropped the car off & picked up later. Next visit I’ll use their pickup & delivery option.
Very efficient and very friendly staff. I dropped the car off & picked up later. Next visit I’ll use their pickup & delivery option.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The staff is all very friendly and helpful. They will go out of their way to help you.
The staff is all very friendly and helpful. They will go out of their way to help you.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Amanda, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
Very impressed with the staff! Very polite and professional. Work is done in a timely manner.
Very impressed with the staff! Very polite and professional. Work is done in a timely manner.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great people to work with! Took great care of us. No problems with any of the people there.
Great people to work with! Took great care of us. No problems with any of the people there.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
No xx just stright talk to get to the sale., every thing went well and as promised
No xx just stright talk to get to the sale., every thing went well and as promised
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Purchase was easy. They treated me with respect and were upfront and honest about the history of the used car I was interested in. They trusted me with the test drive and told me to take all the time I needed. Very pleased with my experience.
Purchase was easy. They treated me with respect and were upfront and honest about the history of the used car I was interested in. They trusted me with the test drive and told me to take all the time I needed. Very pleased with my experience.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very friendly staff and Jeremy treated me like a friend and never gave up trying to get me in my latest new vehicle. This was the third new vehicle I have purchased from them, and the second one from Jeremy. He has also been very helpful with getting some of my family members in some good used vehicles.
Very friendly staff and Jeremy treated me like a friend and never gave up trying to get me in my latest new vehicle. This was the third new vehicle I have purchased from them, and the second one from Jeremy. He has also been very helpful with getting some of my family members in some good used vehicles.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Always friendly willing to do anything to make your visit enjoyable. Will spend however much time need to train you on your new vehicles programs.
Always friendly willing to do anything to make your visit enjoyable. Will spend however much time need to train you on your new vehicles programs.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I will start by saying they only got a 1 star because it made me give at least a 1 otherwise it would have been a zero!!! My husband talked me into trying a local business instead of taking my Lincoln Navigator to the Lincoln dealership in Wichita where I also take it. We called Kline and told them after driving at least an hour the blower on the AC stops working and the cab of the vehicle heats up to hotter than outside on a 85-90 degree day. They accepted the apt and we took it in, they called me the first day and said they drove it to AC Hospital which is 6 miles away and it worked fine. I repeated myself and said, you have to drive it for an hour for it to kick down, and even if you get a phone call it will kick it down. They said ok, I will relay this to the tech do you mind If we drive the car home tonight we live a little ways away and maybe we will catch it do something, I said thats fine. She lived in Wellington, still not an hour and Shane, definately not an hour away. The next day I get a call saying they drove it 30 mins and the ac works fine. The only thing they found was that the auto button was on and that it could cause the cab to heat up.....really? I go to pick it up with my mom to drive it to her house. I pay and almost $150 bill for nothing, they didn't even hook it up to diagnostic and I tell them I am going to leave a poor review because they accepted my apt and then did nothing but take my money. I walked out. Then a guy, saying he was the owner comes out holding a copy of my bill being smug saying there was nothing wrong with my AC, basically calling me a liar. Telling me that with my AC on max ac that my cab should be hotter inside my cab than it is outside on a 90 degree day and that he's the FORD MECHANIC and IM NOT. IT DOESN'T TAKE A ROCKET SCIENTIST TO KNOW THAT DOESN'T EVEN MAKE SENSE!!!! He made it clear to me and I mean very clear that I was a woman and didn't know crap about vehicles, but was he didn't know was that my dad was a mechanic and taught me alot!!! I know the blower motor is going out and that they will intermittantly work!!! If his mechanic would have driven it long enough he would have found that out. He also made it very clear to me that if I wanted to leave my vehicle with him and pay his "boys" FOR ANOTHER HOUR OR TWO HE WOULD LET THEM DRIVE IT AGAIN....I CHOSE TO TAKE IT THE LINCOLN DEALERSHIP WHO KNOWS WHAT THEY DOING!!!! IF YOU VALUE YOUR VEHICLE AND YOUR MONEY KEEP DRIVING BY THIS PLACE!!!!
I will start by saying they only got a 1 star because it made me give at least a 1 otherwise it would have been a zero!!! My husband talked me into trying a local business instead of taking my Lincoln Navigator to the Lincoln dealership in Wichita where I also take it. We called Kline and told them after driving at least an hour the blower on the AC stops working and the cab of the vehicle heats up to hotter than outside on a 85-90 degree day. They accepted the apt and we took it in, they called me the first day and said they drove it to AC Hospital which is 6 miles away and it worked fine. I repeated myself and said, you have to drive it for an hour for it to kick down, and even if you get a phone call it will kick it down. They said ok, I will relay this to the tech do you mind If we drive the car home tonight we live a little ways away and maybe we will catch it do something, I said thats fine. She lived in Wellington, still not an hour and Shane, definately not an hour away. The next day I get a call saying they drove it 30 mins and the ac works fine. The only thing they found was that the auto button was on and that it could cause the cab to heat up.....really? I go to pick it up with my mom to drive it to her house. I pay and almost $150 bill for nothing, they didn't even hook it up to diagnostic and I tell them I am going to leave a poor review because they accepted my apt and then did nothing but take my money. I walked out. Then a guy, saying he was the owner comes out holding a copy of my bill being smug saying there was nothing wrong with my AC, basically calling me a liar. Telling me that with my AC on max ac that my cab should be hotter inside my cab than it is outside on a 90 degree day and that he's the FORD MECHANIC and IM NOT. IT DOESN'T TAKE A ROCKET SCIENTIST TO KNOW THAT DOESN'T EVEN MAKE SENSE!!!! He made it clear to me and I mean very clear that I was a woman and didn't know crap about vehicles, but was he didn't know was that my dad was a mechanic and taught me alot!!! I know the blower motor is going out and that they will intermittantly work!!! If his mechanic would have driven it long enough he would have found that out. He also made it very clear to me that if I wanted to leave my vehicle with him and pay his "boys" FOR ANOTHER HOUR OR TWO HE WOULD LET THEM DRIVE IT AGAIN....I CHOSE TO TAKE IT THE LINCOLN DEALERSHIP WHO KNOWS WHAT THEY DOING!!!! IF YOU VALUE YOUR VEHICLE AND YOUR MONEY KEEP DRIVING BY THIS PLACE!!!!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
The process was very smooth. When I arrived at the dealership, my vehicle was ready. I took a test drive, and by the time I came back, the purchase contract was ready to be signed. It was a very good experience!
The process was very smooth. When I arrived at the dealership, my vehicle was ready. I took a test drive, and by the time I came back, the purchase contract was ready to be signed. It was a very good experience!
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car